Landers Toyota NWA

Nice guys, everyone’s friendly and happy to help, Julian showed us 7 different vehicles till we found one that worked for us, and Alex is a stellar guy with no shortage of stories. showed us 7 different vehicles till we found one that worked for us, and Alex is a stellar guy with no shortage of stories. More

Great service. When an unserviceable part arrived to repair my vehicle, Landers waived the fee for the rental car. Kept me informed on status of repair. 2005 Tacoma air conditioner repaired as soon as r repair my vehicle, Landers waived the fee for the rental car. Kept me informed on status of repair. 2005 Tacoma air conditioner repaired as soon as replacement part arrive. Job well done! More

Honest Help In for a routine checkup on my Tacoma. They found my battery lacking and gave me options for purchase. My husband couldn't find a better deal for th In for a routine checkup on my Tacoma. They found my battery lacking and gave me options for purchase. My husband couldn't find a better deal for the type of battery at any other store! Their prices, kindness and workmanship is top notch. More

Sad...no car wash Spent 130$ on an oil change and wiper blades....and didnt even get my car washed.....And no excuse given for not doing wash. Sad Spent 130$ on an oil change and wiper blades....and didnt even get my car washed.....And no excuse given for not doing wash. Sad More

This is my 2nd vehicle from this dealer. Salesman try to help as much as they can and treat you like family. Would send anyone to them help as much as they can and treat you like family. Would send anyone to them More

Always a pleasure to do business with Steve Landers Toyota ,they are always helpful and make this a pleasant experience,I have been a happy customer for around 8 years my forth Toyota my salesman Davi Toyota ,they are always helpful and make this a pleasant experience,I have been a happy customer for around 8 years my forth Toyota my salesman David Hastings is a super great guy honest not pushy very knowledgeable can't say enough about him and the Steve Landers Toyota team. More

2013 Highlander Friendly service by Drew - while handcuffed by the policy to not offer courtesy transportation to work, he offered to pay for an Uber. Pricing seems Friendly service by Drew - while handcuffed by the policy to not offer courtesy transportation to work, he offered to pay for an Uber. Pricing seems high for an oil change and tire rotation, but the having the work completed by an authorized Toyota dealer, you know the prices will be higher. More

Bogus repairs A standard charge for computer diagnosis approximately $125. My vehicle supposedly needed a $300 repair. I chose to take it to a local shop, they also A standard charge for computer diagnosis approximately $125. My vehicle supposedly needed a $300 repair. I chose to take it to a local shop, they also did a computer diagnosis (for $40) and could not find the need for the repair the dealership recommended. The local shop did no repairs, reset the check engine light and my vehicle has been fine. Additionally, the $300 repair recommended by the dealership was for a $12 part that the local shop could have replaced for less than $100 had it actually be needed. On top of that, the service agent was arrogant and obviously not happy to have a patron ask clarifying questions. More

Exceptional service! From the moment I made the appointment to the time I picked up my car, they made it so easy for me to review my invoice and pay electronically without worrying about Covid iss appointment to the time I picked up my car, they made it so easy for me to review my invoice and pay electronically without worrying about Covid issues. Could not have gone any better! Thank you. More

Overly expensive for what little was done. Didn’t even clean my car after I spent $250 to make sure my 2 year old car was topped off with fluids and oil was changed/ cabin filter replaced. Should have be clean my car after I spent $250 to make sure my 2 year old car was topped off with fluids and oil was changed/ cabin filter replaced. Should have been $100 tops. The person I worked with wasn’t listed. More