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Landers Toyota NWA

Rogers, AR

4.6
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,738 reviews

August 07, 2020

I had a wonderful experience. Got just what I wanted, no pressure, no hassle. Friendly sales person, friendly finance guy. They were very patient with all my questions More

by KATYLOUDID
Recommend Dealer
Yes
Employees Worked With
Craig Dye 5 stars, Michael Lucke
Aug 12, 2020 -

Landers Toyota NWA responded

Congratulations on your new car, Katy! We're glad you had a great experience with us!

August 06, 2020

Eric was a great dealer! He was so nice and explained everything to us! He helped us get the best rates and no money down! My mother recommended and I will also recommend! More

by Ashley white
Recommend Dealer
Yes
Employees Worked With
Eric Perkins
Aug 06, 2020 -

Landers Toyota NWA responded

Ashley, We're thrilled to learn that Eric worked hard to get you the perfect car at the right price for your budget and family! Thanks to you and your mom for recommending him and our dealership!

August 06, 2020

Johnny as always he is so good with his customer service and help me with my future appointment. All the employees in TOYOTA are very friendly , I want to mention Roberto Argueta very nice and friendly per More

by Héctor González
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 06, 2020 -

Landers Toyota NWA responded

Hector, Thanks for taking the time to give shoutouts to Roberto and Johnny! We're pleased to know that they, along with our other staff, have made each visit such a positive experience. See you next time!

August 06, 2020

We took our highlander in for a factory recall and when they were done they gave us our vehicle back with the dashboard lite up. The dashboard told us to take it to the dealer. I mean no one saw this after More

by RGUCK
Recommend Dealer
No
Employees Worked With
Tyler, 5 stars. She did great.
Aug 07, 2020 -

Landers Toyota NWA responded

RGUCK, Thanks for your honest feedback. You're right, everything should have been thoroughly checked out before your vehicle was returned to you. We normally give vehicles a good once-over before it leaves our shop so this shouldn't have happened. We've already passed your message along to management and our service team and we'll do better. We hope you'll give us another chance to service your vehicle in the future so we can earn your trust back. Thanks.

August 06, 2020

Sales team- Dave and Craig helped me find a vehicle within my budget. My previous vehicle was totaled and turned in to Allstate. I rented a vehicle for two weeks while paper work and loan was paid of More

by JACHRISTIAN51
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Dye-Sales, David Hastings
Aug 12, 2020 -

Landers Toyota NWA responded

Congratulations on your car! We're glad that Dave and Craig could help you out. Thanks for taking the time to leave a review, and we hope to see you again in the future!

August 06, 2020

Jeremy Watkins offered a unreasonable for trade in. We bought our Rav4 2020 over the full price $32,338. Actual price should be $29,750. More

by PAULXIONG21
Recommend Dealer
No
Employees Worked With
Jeremy Watkins
Aug 07, 2020 -

Landers Toyota NWA responded

Paul, Thanks for providing feedback. When it comes to trade-in value, there are a lot of factors that determine what we'll offer: mileage, age, wear and tear, demand for that vehicle, market value, etc. We take all that into account and then make an offer. We offered you fair market value and that was explained at the time the offer was made for your trade to which you agreed. As far as the price of your new 2020 RAV4, you purchased the car at MSRP and not over that so we're a little confused as to where your numbers are coming from. We'd like to look into your purchase more and chat with you about this. Please be on the lookout for a call, email and/or private message from our team. Thanks.

August 05, 2020

Very professional and helpful! Got us into a new to us car. Very happy. Walked us through the process and was excited for us to get the car. Great experience. More

by ChristiC
Recommend Dealer
Yes
Employees Worked With
Eric Perkins
Aug 05, 2020 -

Landers Toyota NWA responded

Christi, We're thrilled to learn that Eric was a joy to work with on your purchase. Thanks for giving us a five-star review and we hope you're loving that new ride!

August 05, 2020

Clean, Fast and Friendly. Always kind and helpful and they do the job right. I didn’t have to wait long and Johnny was very helpful. More

by delgadillo_bash
Recommend Dealer
Yes
Employees Worked With
Johnny Gutierrez
Aug 05, 2020 -

Landers Toyota NWA responded

Sebastian, We're glad to know that Johnny was friendly and accommodating, and we appreciate you taking the time to recommend him and our service department!

August 05, 2020

Stress free Eric Perkins found out what are needs and budget was, gave us several options and was able to put my wife in a new vehicle. More

by robertkintz
Recommend Dealer
Yes
Employees Worked With
Michael Lucke, Eric Perkins
Aug 05, 2020 -

Landers Toyota NWA responded

Robert, Providing an easy, stress-free experience is what we aim to accomplish for each customer. We're happy to know that Eric and Michael were able to do that for you and your wife. Thanks for this glowing review!

August 04, 2020

Less time than I thought. Normally I would expect over an hour. Job was complete in less than an hour.. no push to do more service. Lobby seating was great. More

by Kenk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 04, 2020 -

Landers Toyota NWA responded

We're glad to learn that Andrew and the rest of our service team were able to get you out of the dealership in less than an hour! Thanks for letting us know that you enjoyed our customer lounge area too. We'll see you for the next one, Kenk!

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