Landers Toyota NWA

Great service. Quick and efficient even when they get a little behind. Kept me updated on what was going on and everything they suggested to get done next. I wouldn’t take my car anywhere else. little behind. Kept me updated on what was going on and everything they suggested to get done next. I wouldn’t take my car anywhere else. More

This dealership had exactly what I wanted, offered exceptional financing with a rebate, texted me photos of my truck and were expeditious in processing the paperwork. Excellent experience and I look f exceptional financing with a rebate, texted me photos of my truck and were expeditious in processing the paperwork. Excellent experience and I look forward to going back for car washes and maintenance. More

Excellent customer service. Appointment was kept and service was done quickly. I had to wait a couple of minutes for them to return my vehicle and they apologized a couple of times for the wait which wa service was done quickly. I had to wait a couple of minutes for them to return my vehicle and they apologized a couple of times for the wait which was unnecessary. More

Mom and I had a good experience buying our Toyota Sienna. The sales and finance people were very friendly and helpful. We’ll be coming back when we need another vehicle. The sales and finance people were very friendly and helpful. We’ll be coming back when we need another vehicle. More

Always happy with the service center, We have bought 4 Toyotas from there so I think that should tell you we are real happy with service and sales personel. Always washed and cleaned when We have bought 4 Toyotas from there so I think that should tell you we are real happy with service and sales personel. Always washed and cleaned when we have any service there. Maybe seeing you soon!! More

I will definitely need MORE than 25 words to give proper praise to KENNY MERRITT. He was fantastic! Never had an experience that easy & no pressure sales tactics like that before. From start to finish, Kenn praise to KENNY MERRITT. He was fantastic! Never had an experience that easy & no pressure sales tactics like that before. From start to finish, Kenny was on the top of his game with his desire to fill our needs & find the perfect car for us, exactly what we were looking for. He anticipated our wants & needs when it came to which vehicle was the ONE. He stayed in contact with us, always quick to respond to texts or questions. I've, personally, never had a better experience when buying an automobile. We were even MORE surprised by Kenny's customer service & generosity when we went to fill our car up with gas.....Kenny had attached a personal note of THANKS & a $2 bill toward our first fill-up. Amazing. I've always dreaded the process of buying a new car, but Kenny has changed my mind. Typically, it takes HOURS to do all the paperwork & financing, but my husband & I were shocked at how easy Kenny made everything. Most salesmen or dealerships want your first born or a pint of blood before you can get out of there, but EVERYTHING was different with Kenny. In fact, everyone we came in contact with during our purchase was great. David was friendly & helpful when explaining the extended warranty options. Both, Kenny & David seemed genuinely interested in ensuring that WE got the best deal & service possible. I absolutely LOVE my new car & have taken every opportunity possible to brag about Kenny Merritt & our experience at Steve Landers Toyota NWA. I know, for sure, that should the need arises for another vehicle that we WILL be back to see Kenny. Thank you, Kenny, for making what is typically a stressful situation into a quick & easy experience. More

The safety recall iyems were installed quickly and without fuss. Professional and friendly atmosphere. Everything was clean and all the employees wore masks while dealing with customers and each other without fuss. Professional and friendly atmosphere. Everything was clean and all the employees wore masks while dealing with customers and each other. More

They did not wash my car as I thought they would after service. You were able to supply the battery for my Lexus hybrid and cross switch my tires but Chris needs to know more about hybrids location of b service. You were able to supply the battery for my Lexus hybrid and cross switch my tires but Chris needs to know more about hybrids location of battery etc. He thought it took 12 volt at first and they popped the hood not trunk to look and a couple other obvious things to us. He was nice however and took care of it. More

Bill was very helpful. Enjoying the car very much. Looking forward to working with Toyota in the future. Thank you for your help. See you soon for car washing. Looking forward to working with Toyota in the future. Thank you for your help. See you soon for car washing. More

Seth was great with his customer service. Even though I was just there for a tire rotation, I had a couple of other concerns he looked into for me. Service was quick, the gentleman who greeted me when I fi was just there for a tire rotation, I had a couple of other concerns he looked into for me. Service was quick, the gentleman who greeted me when I first drove in and the gentleman who brought me my car when the service was over were both friendly and professional. More