Landers Toyota NWA

Had service on a tire repair, two service calls still not fixed!!! I had to take it to a tire repair shop to get it fixed. I have had Toyota cars and trucks, which have bought the last Three from your dealer fixed!!! I had to take it to a tire repair shop to get it fixed. I have had Toyota cars and trucks, which have bought the last Three from your dealership. The service on the tire was the worst service I’ve received from your dealership in years!! More

My last 2 Tundra’s have been serviced at Landers and the service advisors and Tech’s make the process smooth and painless as possible. service advisors and Tech’s make the process smooth and painless as possible. More

I really appreciate the hard work and dedication that Eric provided me and my family. I had no intention of buying a vehicle this day. My car that I was trading in had a bike carrier and all on it. He a Eric provided me and my family. I had no intention of buying a vehicle this day. My car that I was trading in had a bike carrier and all on it. He allowed me to take my new vehicle and old one home so that way I could clean it out over the weekend. More

When I took the new truck in because the molding on the rear drivers side door was scuffed as well as my airbag light was on. Chris helped me get it taken care of without issues. rear drivers side door was scuffed as well as my airbag light was on. Chris helped me get it taken care of without issues. More

So I already had an appointment to get the rear molding replaced. When I get there and walk in. The gentleman goes what are you here for? I explained to him that I had a 9:30 appointment. And he asks, replaced. When I get there and walk in. The gentleman goes what are you here for? I explained to him that I had a 9:30 appointment. And he asks, what’s the appointment for? I explain that it is to get the rear door window molding replaced. He comes to get me and tell me it’s done. I pack up my laptop. Go out to my truck. Open the rear driver side door to find part of the molding sitting on my rear seat. I realize that it just pops on. However, why didn’t the service tech who worked on my vehicle to this. As for recommending this service center. It depends which service guy you get. I would prefer to work with Chris Johnson from now on. More

Beware of SCAM during trade-in I purchased a Toyota Prius at Steve Landers Toyota back in June/2020. I was leasing a Rav 4, and due to the contract ending soon, I decided to trade-i I purchased a Toyota Prius at Steve Landers Toyota back in June/2020. I was leasing a Rav 4, and due to the contract ending soon, I decided to trade-in the Rav4 and buy a new one. During the negotiation they told me several times that any penalty fees from the lease-end process, including any excessive mileage would be taken care by them, all was part of the negotiation. The truth was that they were never planning to pay for my lease-end penalty fees. 2 weeks after I purchased the new car, Toyota Financial called me about a $1.300 lease-end debt, that was mysteriously reduced to $660 after one week. Even after contacting them, they kept telling me it was going to be taken care of, to absolutely no avail. I ended up just paying the value to Toyota Financial Services so that they would stop calling me and probably sending it to a debt collector. GET EVERYTHING IN WRITING and signed by Steve Landers Toyota NWA, and don't believe for a second when they tell you that you will not owe anything to the financial company. It's just a SCAM to get you to trade-in a leased vehicle and purchase a new one. More

Troy was fabulous to work with! He represents Steve Landers very well! We will continue to purchase from Landers because of Troys outstanding customer service! Please pass this along to Troy! He deserv Landers very well! We will continue to purchase from Landers because of Troys outstanding customer service! Please pass this along to Troy! He deserves a pat on the back! More

Great service Had to get an issue fixed with a car I had just bought. They made the progress easy and painless. Appreciate the speed and care I received from the Had to get an issue fixed with a car I had just bought. They made the progress easy and painless. Appreciate the speed and care I received from the sales and service team. More

Found the right truck for the right price very happy with my purchase the place is clean everyone wearing their masks and was in qnd out fast my purchase the place is clean everyone wearing their masks and was in qnd out fast More

People were friendly, knowledgeable and fast. Always great service at this location. Easy to schedule appointments on line and they will notify your when the car is ready. great service at this location. Easy to schedule appointments on line and they will notify your when the car is ready. More