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Landers Toyota NWA

Rogers, AR

4.5
7,719 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,719 reviews

May 25, 2023

Typical sleeze ball car salesman on the used car lot side. the car we drove, wanted, and had all the paper work with our bank was done and when we went to pick up the car it wasn't even the same color, More

by hasp_pendant.0b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Mason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Landers Toyota NWA responded

Hasp_pendant.0b, thank you for sharing your feedback. We are committed to providing top-notch customer service & communication, so it’s concerning to read about your recent experience. We would like to discuss this further. Please reach out to our Customer Relations Manager Robert Argueta at Roberto.Argueta@landerscorp.com as he would be happy to discuss this further with you.

May 22, 2023

Alex is knowledgeable - he answered all my questions about the car. His response to any questions or issues was lightning fast. Our deal started after 4PM and I drove away in my new car at 6PM. Outst More

by Drhixsonsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Landers Toyota NWA responded

Drhixsonsr, thank you for the 5-star review! We agree Alex is the best and always makes the car-buying process a breeze. Please let us know if we can help with any future sales or service needs. Enjoy your Chevrolet!

May 18, 2023

We felt welcome and Brian was friendly and knowledgeable. He worked hard to find us the car we wanted. We have confidence that this dealership is honest and we will be taken care of for service for our car. More

by ctblako57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rigsby
May 18, 2023 -

Landers Toyota NWA responded

ctblako57, thank you for the 5-star review! It's great to hear Brian was friendly and knowledgeable. He always works hard for his customers to find them the perfect car. We couldn't have asked for a better review! Thank you for making Landers Toyota NWA your go-to dealer of choice. Enjoy your new Toyota and we'll see you soon!

May 17, 2023

It is a great place to get the car of your dreams. it is very easy to obtain loans with them. flexible interest. very friendly agents. Mr. Félix is ​​a great salesman and he treats you like friends, w More

by JONY.OCHOA80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Landers Toyota NWA responded

JONY.OCHOA80, thank you for the 5-star review! We agree Felix is the best as he always goes above and beyond for his customers. We're so happy to hear you've chosen Landers Toyota NWA in Rogers and that we helped you find the car of your dreams. Please come see us again soon and enjoy your Toyota!

May 14, 2023

Kameron had excellent customer service. He was very friendly. Will recommend to all of our friends. More

by Zjording
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kameron Fruchtl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Landers Toyota NWA responded

Zjording, thank you for the 5-star review! It sounds like Kameron took great care of you during your visit. We love to read these types of reviews. Thank you for recommending Landers Toyota NWA to all of your friends and family. Enjoy your new Toyota and come see us again soon!

May 13, 2023

We reached out via cars. com and got connected with Nigel. He is was very responsive and sent us all the information we needed prior to making a long distance trip to the deal More

by hoey6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Landers Toyota NWA responded

hoey6, thank you for the 5-star review! We agree Nigel is the best as he always goes above and beyond for his customers. We appreciate you making the drive and choosing Landers Toyota NWA as your dealer of choice. Congrats on the Chevrolet and we hope to see you again soon!

May 12, 2023

I’m disappointed that I was asked to purchase (200$) a tire inflator on a used car. I feel I was purchasing a whole car not pieces of a car that I’d have to find, purchased then assembled. The salesman ma More

by parsonsconnie46@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No one in service Dept gave their names., Brian Rigsby
May 15, 2023 -

Landers Toyota NWA responded

Connie, thank you for taking the time to discuss this issue with us today. We are glad that it was resolved and appreciate the chance to learn how we can better train ourselves in order to prevent similar issues from occurring in the future.

May 12, 2023

Once the car is gone they don’t care about any issue you might have as long as it was all fine on the lot it’s now the buyers problem. Even just days later after my purchase I’m having a major issue, nobody More

by irishcyclist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Chase
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Landers Toyota NWA responded

I apologize you are having an issue with the Radio but it is covered under warranty and we have no control over the other manufactures supply chain.

May 16, 2023 -

irishcyclist responded

It’s so apparent that you have no idea what you’re apologizing for or talking about, it’s not just the radio as I have explained. It’s all media, I can’t use my gps, I can’t plug my phone up, I can’t change any of the settings in my car. It randomly shuts on and off, it’s a major distraction while driving, the volume goes up to max and back down. The whole thing is messed up. This has been the worst car buying experience I’ve ever encountered and you people act like you’ve done nothing wrong. Either you knowingly ripped me off or your service department is too stupid to see the issues before passing and selling the car. You have done nothing to make the situation right other than tell me you are sorry and to contact Subaru, I’m stuck in this thing now for months until it’s fixed. So basically every time I get in this car I’m reminded of how Landers Toyota treats people. My advice to anyone reading this is to stay far away from this dealership, they are dishonest lying cheating car sales.

May 08, 2023

I drive nearly two hours to work with the folks at Landers in Rogers. Doesn’t that say it all? More

by Patti.barker
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
May 09, 2023 -

Landers Toyota NWA responded

Patti.barker, thank you for the 5-star review! Wow! We so appreciate you driving two hours to make Landers Toyota NWA your dealer of choice. Your loyalty as a customer means the world to us. Please reach out if we can help with any future sales or service needs. We'll see you next time!

May 07, 2023

Wrong quote for what happened with my car. Let customer waiting for an hour and don’t care what problem they have More

by datcao1305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Landers Toyota NWA responded

Thank you for discussing this with our Service Director and we apologize for the issue that you had on Saturday. We have marked your file to work specifically with the advisor that you have requested to work with going forward. We will continue to train at all times on how best to handle each client's needs in the most efficient and professional manner.

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