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Landers Toyota NWA

Rogers, AR

4.6
7,719 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,719 reviews

December 07, 2023

The wrong part was received, and I had to wait a second day for pick up. During this time, no one bothered to take the time to wash my car. Why not? That would have been excellent customer service, especia More

by Edgeworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lake Mills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Landers Toyota NWA responded

Your feedback is very important to us, so thank you for taking the time to write this review. Our goal is to always provide an exceptional experience and top-notch customer service — we’re sorry to hear that you were not satisfied with your recent visit, especially the car wash issue as that should have happened automatically. We will contact you directly, as well. We hope you will give us the opportunity to earn back your trust and deliver the five-star service you deserve."

December 07, 2023

This was such a great service experience! I could not be happier with the customer service provided by Chris. Five stars! I have a Lexus and there isn't a Lexus dealership where we live so More

by TERRI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Landers Toyota NWA responded

Hi, TERRI13! We're thrilled to read your review. We are so glad that Chris and the rest of our service team have taken such good care of you. It's our pleasure to keep your Lexus running smoothly!

December 06, 2023

The service was great also was the salesman. Landers a great place to buy. KW More

by wyn6264
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez, Wilson Valdez
Dec 07, 2023 -

Landers Toyota NWA responded

Thank you for the kind words, wyn6264! We're thrilled that you had an exceptional experience at our dealership. We are always happy to help!

December 06, 2023

Got my car fixed in less time than expected, looks great, I’m very satisfied with it. More

by bshortt_mom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Landers Toyota NWA responded

We're happy to hear you were pleased with your recent visit, bshortt_mom1! It's always our pleasure to provide fast and friendly service. Thank you for leaving us a five-star review!

December 05, 2023

This dealership is most recommended, friendly people, quick services, good affordable and most reliable cars at your desire. More

by ABRAHAMCHENG2514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovani Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Landers Toyota NWA responded

Thanks for the recommendation, Abraham! We're so glad you enjoyed our staff and our speedy service. We hope to serve you again in the future!

December 05, 2023

He did a great job helping us to select a vehicle to purchase and answered all of our questions in a courteous and professional manner. More

by WWFITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Landers Toyota NWA responded

We're happy to hear it, WWFITZ! It was our pleasure to assist you. Thanks for choosing Landers Toyota NWA!

December 03, 2023

Lake Mills seemed knowledgeable. I just wish the fix for my low tire pressure indicator light coming on, had been more affordable. More

by tboz700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Landers Toyota NWA responded

We appreciate the five star review, tboz700! We're happy to hear that Lake made the experience quick and easy. Be sure to check out our online service coupons for your next visit!

December 03, 2023

Johnny in your service department is doing a fine job. Thank you for meeting all of my needs. More

by JIMNugent4317
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Dec 04, 2023 -

Landers Toyota NWA responded

You're welcome, Jim! We are glad that Johnny provided you with top-notch service. Come see us again anytime!

December 02, 2023

It was an easy experience. Everyone involved was tremendous. I was very glad to had stop by there to take a look. More

by REECEFITCHUE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Landers Toyota NWA responded

Thank you so much for leaving this review, Reece! We're glad you enjoyed our team during your recent visit. Please come by and see us again soon!

December 01, 2023

Juan is the best! ! Very easy and seamless deal! We would highly recommend him and will be return customers! More

by Jerikay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Landers Toyota NWA responded

Thank you for the recommendation, Jerikay! We're so glad Juan made the process quick and enjoyable. We look forward to seeing you next time!