Landers Toyota NWA

Have always found them to be professional and reliable. Have no concerns regarding service as I have a Lexus. Would like a Lexus dealer in NWA Have no concerns regarding service as I have a Lexus. Would like a Lexus dealer in NWA More

I truly believe I've been overcharged. One attendant told me that my missing part would be installed for free because it'd be so fast another said be very little but then I was charged $90 One attendant told me that my missing part would be installed for free because it'd be so fast another said be very little but then I was charged $90.00. when I told the attendant that was too high he lowered it to 70. I also had a tire rotation I think they included the time for that. More

Overcharged. attendant said little to nothing because it'd be so easy and the attended the check me out at $90 lower to 70 after I complained I will go to other d attendant said little to nothing because it'd be so easy and the attended the check me out at $90 lower to 70 after I complained I will go to other dealership and feel like they're from now on. They also did a tire rotation which is free because I bought the tires there but I think they charged me for that time. More

We had some major mechanical issues within just a few days after purchase. Landers Service had our vehicle for 34 days after we had barely had it. A very frustrating experience but Xochi made it so much days after purchase. Landers Service had our vehicle for 34 days after we had barely had it. A very frustrating experience but Xochi made it so much better. He was very involved and we honestly probably involved him more than we should have but he never once made us feel like a burden. He was very empathetic and went to bat for us as much as possible. He made a rough situation more bearable. In the end, Landers took care of us but without Xochi as our salesman, I’m not sure we would’ve seen it through. Thank you, Xochi. I hope Landers knows what they have in you. More

Always very helpful and listens to your concerns , quality of work and professional help is wonderful. quality of work and professional help is wonderful. More

Very unfriendly service from the start. Acted like I did something wrong for showing up early. Never will I step foot on the property again. Acted like I did something wrong for showing up early. Never will I step foot on the property again. More

Chip found the vehicle we were looking for in a timely manner. Was professional and made it easy to do business. Thanks! manner. Was professional and made it easy to do business. Thanks! More

They changed the oil when it wasn’t due. They come up with so many extras when my wife brings the car in vs me? They come up with so many extras when my wife brings the car in vs me? More

Always great service. Always take care if you. Very professional & courteous. Landers is great. Love the service team! Always take care if you. Very professional & courteous. Landers is great. Love the service team! More

I put a $1,000 deposit on a used vehicle that had been sitting there for over two months. While awaiting the paperwork to be delivered via FedEx, I decided to not purchase this vehicle. I requested a re sitting there for over two months. While awaiting the paperwork to be delivered via FedEx, I decided to not purchase this vehicle. I requested a refund and it was denied. Landers sold the same care within two days. I requested a refund again, since they were made whole and not negatively affected by my decision, and they still refused even a partial refund, which I had proposed. They made an extra $1,000 off of my deposit and sold the car. To me this is unreasonable and hard line by Manager Sean Chase. Buyers beware of used car salespeople at Landers. More