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Landers Toyota NWA

Rogers, AR

4.6
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,738 reviews

July 29, 2021

Every time I come here they are polite and prompt. Always competitive for grease and oil change with all round inspection included. Thank you Toyota for your wonderful service. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jul 29, 2021 -

Happy responded

Thank you all.

July 29, 2021

Great quick service. I dropped my car off and it was ready in a short time. Love the first appointment of the day slot! Thank you More

by no_stone_thrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jul 30, 2021 -

Landers Toyota NWA responded

We’re happy to hear how you feel about your experience! Thanks for giving us a review, and we look forward to seeing you in the store next time.

July 28, 2021

Besides the inventory, everything is up to my standards. Employees are nice and helpful. Especially Chip A. Shout out to him! Always helps me out! More

by Josemj08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Anderson
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks, Jose!

July 28, 2021

Great buying experience. This is my second vehicle purchased from Rick Jones and Steve Landers NWA. Such an easy process and was in and out very fast with my new suv More

by BRANDONVICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jones
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks, Brandon!

July 28, 2021

When I arrived to pick up the truck there was no associate to help. Also there was oil residue remaining on the body of the truck that looked like a few handprints were left. More

by johnhlim23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Daniels
Jul 30, 2021 -

Landers Toyota NWA responded

John, We're concerned to hear how you feel about your experience. Please reach out to our Service Director Shawn Wells at shawn.wells@landerscorp.com or call him at 479-845-5262. Thank you.

July 28, 2021

The customer service I get from Seth is 10x better than anywhere else in NWA. That’s why I continue to do business there. My wife and I both are loyal customers because we want to do business with people More

by JASONRGREEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks, Jason!

July 27, 2021

Service team was prompt and polite and did all the work as ask. I was very disappointed that your inventory of new vehicles was so very low. But maybe next time things will be back to normal if there is s More

by BILLMEYERS7
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Seth Snyder, Jason Jones
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks, Bill!

July 27, 2021

The process was quick and fairly painless. Hopefully will enjoy our 4 runner for a long time I can’t think of any more words More

by SGPOWELL2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Landers Toyota NWA responded

We’re happy to hear how you feel about your experience! Thanks for giving us a review, and we look forward to seeing you in the store next time.

July 27, 2021

Great service, very timely and efficient. The pickup/drop off service was so incredibly helpful and the entire process was easy. The online pay system was also very convenient. More

by NICKIZIMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks, Nicki!

July 27, 2021

I really appreciate Chris's prompt updates, especially regarding the additional work I needed. Only thing to improve: Scheduling... that took too long, especially with parts in stock More

by GRAY.MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Landers Toyota NWA responded

We’re happy to hear how you feel about your experience! Thanks for giving us a review, and we look forward to seeing you in the store next time.

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