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Landers Toyota NWA
Rogers, AR
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service.
You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,738 reviews
August 12, 2021
Everyone was really nice and knowledgeable. Follow up with/by salesman was great. Their pricing was very competitive and fair for both the vehicle we bought and for what we traded. Overall a great experi with/by salesman was great. Their pricing was very competitive and fair for both the vehicle we bought and for what we traded. Overall a great experience. More
by Tommy
Verified CustomerEmployees Worked With
August 12, 2021
This is the absolute worst service I have ever gotten at any dealership. I have purchased at least 10 new or new to me cars since 2001 at various dealerships. I am also a nurse. So I am aware of what custo any dealership. I have purchased at least 10 new or new to me cars since 2001 at various dealerships. I am also a nurse. So I am aware of what customer service is supposed to be. No call backs. No follow through. I have called numerous times trying to get issues with my car fixed. I have spoken to Seth in service who told me to talk to Nigel in sales about getting a loaner so that my car may be taken to Nissan to get these issues fixed. Tried to get in touch with Nigel. NO RESPONSE. Finally saw him at the lot when I took my title to get signed because, apparently it wasn't signed before it was mailed to my house, leaving me unable to get my car tagged. Nigel gave me his new card and asked to get in touch with Seth to coordinate a time to have my car dropped off for service that coincides with his (Nigel's) schedule so that he can get me a loaner. Why is it my responsibility to speak to anyone to coordinate schedules?? Isn't this what the meaning of customer service is? I'm truly unhappy with my car. I feel I didn't get what I paid for. It barely meets my family's needs. All I heard from Nigel was how customer service was the gold standard. Clearly it is not. If I had it to do over, I would have never traded my car here. More
by ALYNN_REED
August 12, 2021
Appointment was at 9 and hour and half got in my car to leave. Was compensated for oil change but did not plan to spend that amount of time waiting for oil change. Told them light was on for low tire on ve leave. Was compensated for oil change but did not plan to spend that amount of time waiting for oil change. Told them light was on for low tire on vehicle, was told they put air in tire and light went off. Light was still on when I left with vehicle More
by LJOLSON
Employees Worked With
Lake Mills
August 12, 2021
no complaints at all, the wait wasn't long at all, everything I needed done was taken care and I even received recommendations that I asked for everything I needed done was taken care and I even received recommendations that I asked for More
by RUSNTIFF
Employees Worked With
Lake Mills
August 12, 2021
We’ve gotten four new vehicles from Landers Toyota. Alex is so great, he always helps us find a vehicle. He always works around our schedule and send text to help us get what we need. A few months ago we bo is so great, he always helps us find a vehicle. He always works around our schedule and send text to help us get what we need. A few months ago we bought a 2021 Tacoma and now we’ve added a 2021 Highlander. All the staff is great from the finance people all the way to the people in service when we get our oil changes. I cannot say enough great things and I always recommend Landers Toyota. More
by NICK_D_KAUFMAN
August 12, 2021
Great place to deal with, over the top service and willing to do whatever it takes to make you happy! Great customer service and friendly staff willing to do whatever it takes to make you happy! Great customer service and friendly staff More
by Sgillaspy97sgillaspy
August 12, 2021
Very satisfied with my service visit yesterday. I would recommend Steve Landers Toyota to my friends and my family for service or sales of new or used vehicles. recommend Steve Landers Toyota to my friends and my family for service or sales of new or used vehicles. More
by tork2
Employees Worked With
Lake Mills
August 11, 2021
Was a quick process and they were able to answer all of our questions. Enjoyed working with Nigel - he made the entire process extremely streamlined and transparent. Highly recommend our questions. Enjoyed working with Nigel - he made the entire process extremely streamlined and transparent. Highly recommend More
by RAHULWANKHEDE123
Employees Worked With
August 11, 2021
Coming back if need to buy another vehicle. There s a lot of cars to choose, Good customer service. Thank you! Appreciate your help with us of cars to choose, Good customer service. Thank you! Appreciate your help with us More
by VPPOWELL
Employees Worked With
August 11, 2021
Very pleased we bumped into Bryan Huddleston after hours a few weeks ago. He understands people need time to process and think without annoying pressure in the buying process. He was a pleasure to work wi a few weeks ago. He understands people need time to process and think without annoying pressure in the buying process. He was a pleasure to work with. The whole process about as streamlined and pleasant as possible Glad landers is here!! More
by SUSAN92851
