Landers Toyota NWA

I purchased this vehicles for full asking price thinking they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any ele they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any electrical issues would be covered. What they failed to mention was that id have a 500 dollar deductible for any electrical issues. As I left the parking lot within minutes my sensors that detect cars to the left and right of my vehicle popped up on the dashboard as disabled. I called Toyota to schedule an appointment to find the issue with my brand new car. We scheduled an appointment a week out and, to my surprise, the sensors that showed to be disabled suddenly started working again. I was then told an appointment to check the issue was not necessary. Fast forward a year and a half later and the same issue appears. After speaking with them I was blamed for the issue. They do not check the electrical system unless there is an immediate sign that there is an issue. That is not a full inspection. The sales rep was rude and said I should have had it fixed within the 30 days of purchase in order to have it checked for free. This is after I payed full price and was flat out lied to about the warranty and gap insurance covering any electrical issues. These people are deceptive and are just looking to make money. I will continue to spread the word and make posts on every forum possible about the deception the people at this dealership convey. I will rent a billboard as well within the next few weeks near the dealership to warn others of the mistake I made in dealing with these people. I do not like being lied to, especially when I’ve asked direct questions about the coverage and was generous to pay full price. Warning to those looking to buy. DO NOT BUY FROM LANDERS TOYOTA. They will lie about doing a full inspection on the vehicle. They did not check the electrical and now I must pay for their deception. I will make posts every day to help spare others. More

Everything went smoothly and the staff were helpful and very professional. It was my first visit and everyone was eager to help. very professional. It was my first visit and everyone was eager to help. More

I got my oil changed before a trip. We ended up on the side of the road because the metal panel or cage they screwed back up came loose. After my husband spent time/money finding someth We ended up on the side of the road because the metal panel or cage they screwed back up came loose. After my husband spent time/money finding something to wire it shut we took it to the nearest dealership only to find out the screws were stripped. Landers fixed it when we got back into town. I wasn’t offered a free oil change or even a refund for that oil change-nothing but excuses. They said it happens a lot and it’s easy to do. I respectfully say no it doesn’t I’ve never had to deal with that happening in the decades of driving. More

Fair price, easy transaction and good people to work with. Couldn’t be happier with my purchase. with. Couldn’t be happier with my purchase. More

Nigel did a fantastic job helping me throughout the entire process. A very sincere and honest individual. Saun was as well superb in his assistance, sales manager...and both individuals worked very har entire process. A very sincere and honest individual. Saun was as well superb in his assistance, sales manager...and both individuals worked very hard during the entire process. The transportation problem left me and the salesman and sales manager very frustrated due to transportation company neglect and not following the scheduled transportation delivery as promised, however, the last transportation provider obtained was superb and delivered my Corvette to my home in superb condition...a special thanks to him and recommend your company use him again, often. Again, thank you for everything and I wish you all my sincere thanks and best regards. Dennis More

Great to deal with, no hassle, responsive and no surprises. The sales team was a pleasure to deal with. surprises. The sales team was a pleasure to deal with. More

Easy process from booking the appointment through the service call. I like using the folks at Toyota because they always seem to take their time to review the whole car. I'm pleased with the service perf service call. I like using the folks at Toyota because they always seem to take their time to review the whole car. I'm pleased with the service performed and the speed that it was completed. More

Very clean and professional looking dealership with a great staff to work with took great care of us great staff to work with took great care of us More

I constantly get inundated with survey requests after a simple oil change. I complete one survey and continually get requests to complete others. This is too much, simple oil change. I complete one survey and continually get requests to complete others. This is too much, More

prompt,well taken care of easy transition with new vehicle easy finance, inform of ootions and details with vehicle assisted ib understand options and vehicle performance vehicle easy finance, inform of ootions and details with vehicle assisted ib understand options and vehicle performance More