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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,738 reviews

October 31, 2021

I really like the service that they have and the service that they provide us. More

by carlitosgom71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kameron Fruchtl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hastings, Chip Anderson, Joaquin “kino” Arroyos, Jared Cypert
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Nov 01, 2021 -

Landers Toyota NWA responded

That's awesome to hear! We appreciate doing business with you. We're glad our team could help you out. Thank you for stopping by, and we hope to see you again!

October 30, 2021

My service advisor Seth did an awesome job getting my oil change completed in less than 30 minutes. We discussed other items and based on my driving habits decided they could be done at a later date. Thanks. More

by MSILVERS120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
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Nov 01, 2021 -

Landers Toyota NWA responded

Thank you for sharing your experience! We appreciate you choosing us for your service, and we're glad to hear our team could get you in and out quickly. If there is anything else we can help with, let us know.

October 30, 2021

They worked with us to cut a deal. Friendly people. Answered any questions I had. More

by XPROMETHEANKINGX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Landers Toyota NWA responded

Thank you for sharing your experience. We're glad our team could work with you and answer all of your questions! If there is anything else we can help with, let us know.

October 30, 2021

Rick Jones - Pleasant and accurate 6 7 8 9 10 11 12 13 Rick Jones - Pleasant and accurate 6 7 8 9 10 11 12 13 14 15 More

by Pierce
Recommend Dealer
Yes
Employees Worked With
Rick Jones, Brian Sutton
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Nov 01, 2021 -

Landers Toyota NWA responded

Thank you for giving Rick a shout-out! We're glad he could provide you with a pleasant experience. Congratulations on your purchase!

October 30, 2021

Quick, effortless, outstanding service. The staff was friendly and helpful. Made the process the best. More

by JASON.SNEED2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Landers Toyota NWA responded

Thank you for leaving a review! We're thrilled our team could provide you with the best car buying experience! If there is anything else we can help with, let us know. Congratulations on your purchase!

October 29, 2021

Manny was great! He was easy to talk to and figure out what route was best for me. I love my new car and I’m really happy I went with Landers Toyota. Thank y’all!!!! More

by macy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manrique Valdez
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Nov 03, 2021 -

Landers Toyota NWA responded

Thank you for taking the time to leave a review! We're thrilled Manny could help you figure out what was best for you. Thank you for stopping by, and we hope to see you again. Congratulations on your new car!

October 29, 2021

Associate who assisted me, I believe his name is Tim, was informative, polite and above all helpful ! More

by Agutierr1931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
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Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're thrilled to see Tim could do a great job helping you, but we're concerned to see how you feel about your experience with Seth. If you have any specific concerns you would like to discuss, feel free to give us a call!

October 29, 2021

Stev Landers Service Department is always helpful and get me on my way very quickly. More

by cfultz270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
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Nov 01, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team was helpful and could get you in and out of the shop quickly. If there is anything else we can help with, let us know!

October 29, 2021

Very helpful, courteous and friendly! Our salesman was very helpful, without being pushy. He answered all our questions and seemed knowledgeable and up to date with the technology for our hybrid RAV4. More

by LOLAFLO1315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Landers Toyota NWA responded

Thank you for leaving a review! We're thrilled Jeremy could help you find what you were looking for and answer all of your questions, and we're glad Danny could help you with the finance portion. We hope to see you again. Congratulations on your RAV4!

October 29, 2021

Had to go back an additional 2 times due to mechanic putting fuel pump on wrong. Came back the last time after only being gone for 10 minutes to sit and wait an additional 45 minutes for them to tell me More

by kmfry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim was helpful when he assisted me.
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Nov 03, 2021 -

Landers Toyota NWA responded

We would like to apologize. This is not the experience we hope to provide our guests, and for the wait and inconvenience, we are sorry. We regret that the service you were provided with was poor, especially after talking with our service director. We do appreciate you sharing your experience, but we hope to have another opportunity to provide you with a better one. If you would like to discuss your concerns with us, please give us a call or send us your contact information over a private message. Thank you for bringing your concerns to our attention, and we hope to make this right.

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