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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,738 reviews

November 06, 2021

The technician that worked on the car did exactly what they said they would do. More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2021 -

Lester responded

Good job

November 05, 2021

Eric was a fantastic person to work with. He showed so much effort into getting me exactly what I needed. I would definitely recommend friends to buy from him! Perfect 1st time experience! More

by AshC14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Zecena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Perkins
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Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for recommending Eric and our team! We're thrilled Eric could help you find what you needed. Congratulations on your purchase!

November 05, 2021

Everyone was very kind and helpful! They got my car in and out of the shop in a timely manner. More

by camille_cohlmia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Landers Toyota NWA responded

We appreciate you choosing us for your service! Thank you for leaving a review, and we're glad our team could help you out!

November 05, 2021

Seth is my “ Go to” when my 2005 Sequoia needs service. Seth treats me fair and explains service needs in a way I can understand. I trust Seth when I need help. More

by P_REAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez, Seth Snyder
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Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for choosing Seth and our service team for your service! Seth is an important member of our team, and we're glad he can help you understand what service your Sequoia needs. If there is anything else we can help with, let us know!

November 05, 2021

It really was great once I got threw the renters lady that work with me she had a bad attitude but other then that it was good and reasonable More

by Deborahann196383
Price
Recommend Dealer
Yes
Employees Worked With
Rent department
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Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for the feedback! We're concerned to hear about your experience with the rent department, but we're glad the overall experience was good. If there is anything else we can do to help, let us know!

November 04, 2021

Took my Camry in for its first oil change 2nd service included in toyota care and they ended up dropping my car on a lift causing quite a bit of damage. The service department and service manager didn’ More

by mking21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Murrah
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for bringing your concerns to our attention. When this had occurred, we notified you immediately of the damage on your fender and that we would take care of it. We have tried to make it right, including one of our sales associates getting you the sales loaner you preferred over our rental selection. While we appreciate you leaving a review, we have done what we can to make the bad situation easier for you and make up for the accident on our end. We understand your frustration, and we apologize for the accident. If you have any more concerns you would like to discuss with us, please give us a call or send us a private message. Thanks.

November 04, 2021

Satisfied with service department with the quickness they process my vehicle upon my arrival for servicing. More

by rlmeek
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Doran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez
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Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service and for your feedback! If you would like to discuss any concerns, please feel free to give us a call!

November 03, 2021

Salesman and Financial personnel were great. Very helpful and took all the time we needed. More

by dalarsen2017
Recommend Dealer
Yes
Employees Worked With
John Rangel
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Nov 03, 2021 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad our sales and finance teams were helpful and could provide you with a great experience. If there is anything else we can help with, let us know!

November 02, 2021

Excellent people to deal with, very informed and friendly. I’ve never had a bad experience with them. More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
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Nov 03, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're thrilled our team can continue to provide you with great service experiences and keep you informed. We appreciate you leaving a review, and we hope to see you next time!

November 01, 2021

The service was good but I did not get a car wash which was not usual. More

by TESSAW3968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels
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Nov 01, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate the feedback. We hope to see you again, so we can provide you with a better experience. Thanks for leaving a review!

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