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Landers Toyota NWA

Rogers, AR

4.6
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,738 reviews

November 09, 2021

We called and spoke with Johnny. By the time we got there Johnny was just finishing his day. When he realized it was us that had called he helped us. We ran over a piece of a metal bracket and although we c More

by Connie Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for sharing your experience! We appreciate you choosing us for your service. Johnny is an important member of our team, and we're glad he didn't hesitate to help you out. If there is anything else we can help with, let us know.

November 09, 2021

Had the car out in no time, were on our way. Consistently great care for diagnostics and repairs. More

by PBUMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could get your car in and out in no time and take great care of your vehicle! If there is anything else we can help with, let us know.

November 09, 2021

Not happy with how things are handled here. Customer service is lacking and no follow through. I’ve given this location 3 tries and will not be back More

by AJMAFEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyson
Nov 10, 2021 -

Landers Toyota NWA responded

We’re concerned to hear how you feel about your experiences with us. We regret that our customer service did not reach your standard. We appreciate you letting us know your concerns, and we would like to discuss them with you. If you would like to discuss them with us, don’t hesitate to give us a call or send us a private message. Thank you.

November 08, 2021

Very nice to work with. I appreciated the honest communication and I ended up getting what I was looking for without having to wait long. More

by HANNIANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for leaving a review! We're glad our team could help you find what you were looking for. We appreciate doing business with you!

November 08, 2021

Me cobraron mas de lo normal Me cobraron un gaskets que Me cobraron mas de lo normal Me cobraron un gaskets que no me dijeron al prinsipio More

by laleon29@aol.com
Price
Recommend Dealer
No
Employees Worked With
Johnny Guiterez
Nov 10, 2021 -

Landers Toyota NWA responded

Nos preocupa escuchar esto. Si quieres hablar más sobre esto, llámanos.

November 08, 2021

Good customer service, kept me informed, same day service, made me aware of a bad wheel More

by msdebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could keep you informed. If there is anything else we can help with, let us know!

November 08, 2021

Excellent service, personnel is fully aware of customer needs and of course very knowledgeable about it, in my case I came for small thing but end up buying 4 new tires. More

by edgar.a.alsina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Anderson, Lake Mills
Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for sharing your experience. We appreciate hearing from you! We're glad our team could meet your needs and keep you informed. If there is anything else we can help with, let us know!

Nov 12, 2021 -

edgar.a.alsina responded

Bot really

November 06, 2021

Customer service is the first thing with perfection they does and the second very important Technical Service is Real Good More

by Ckarimbc6791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate doing business with you!

November 06, 2021

Service staff were nice and friendly, service waiting area well situated & comfortable. Wait time for service to be completed was a little longer than usual. More

by lkaycreasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate the feedback, and we hope to see you next time!

November 06, 2021

Landers team was fast, courteous, and didn't try to force any services om me. That was appreciated as well as the speed of services More

by MICHAEL.LADON.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Johnny Guiterez
Nov 08, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could work with you without being pushy. We appreciate doing business with you!

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