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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,738 reviews

November 11, 2021

Great service as always. Took an older car with some 200k miles belonging to my daughter in to see if they could fix the rattle and the sudden marked consumption of oil. They identified the problem (un More

by Shari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Maxwell, Johnny Guiterez, Mark Daniels
Report | Print
Nov 23, 2021 -

Landers Toyota NWA responded

Thank you for sharing your experience! We're glad our team could work with you to find the best solution!

November 11, 2021

Everyone was available, courteous, respectful, prompt, and helpful. It was a positive experience in every sense of the word. More

by BNCKR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manrique Valdez
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Nov 23, 2021 -

Landers Toyota NWA responded

Thank you for sharing your positive experience! We're glad our team could help you out. We appreciate doing business with you!

November 11, 2021

Over charge and keeps them over hours to pretend it's a major fix witch is a lie More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jones
Report | Print
Nov 23, 2021 -

Landers Toyota NWA responded

We are sorry to hear how you feel about your experience with us. We would love to have the opportunity to discuss this with you, as we do independent price shopping to ensure we are comparable in our pricing. We also take great pride in being number one in our region in time down for repairs and compete for that at all times, so if your experience was different, we would appreciate hearing about it. Lastly, while we do appreciate feedback from previous employees, we would ask that it go through the proper channels. Thanks.

November 11, 2021

Very professional and friendly staff. They always go above and beyond to make sure all of my needs and concerns are addressed and in a timely manner. I plan on being a lifelong customer. More

by Jon Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trinidad Rodriguez , Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Jason Jones
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Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate the feedback, and we're glad to hear our team goes above and beyond to meet your needs. See you next time!

November 10, 2021

The no hassle, professional culture at Landers is unmatched. Special thanks to Xochi, Matt, and Kyle! More

by Beth Hunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell, Xochi Ojeda
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Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for giving Xochi, Matt, and Kyle a shoutout! We're happy to hear they could provide you with a professional and unique experience. Thanks for leaving a review!

November 10, 2021

Yall charge way to much and keep the car over hours to charge more for the people More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jones
Report | Print
Nov 11, 2021 -

Landers Toyota NWA responded

We are sorry to hear that and would love to have the opportunity to discuss this with you, as we do independent price shopping to ensure we are comparable in our pricing. We also take great pride in being number one in our region in time down for repairs and compete for that at all times, so if your experience was different, we would appreciate hearing about it. Lastly, while we do appreciate feedback from previous employees, we would ask that it go through the proper channels. Thanks.

November 10, 2021

They got us in there in a timely manner and got the work completed. Thank you More

by JTHISE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could get you in and out in a timely manner. If there is anything else we can help with, let us know!

November 09, 2021

Enjoyed a pleasant experience that met my needs and expectations!! Very efficient transaction time. I will be back. More

by michellehmurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Nov 11, 2021 -

Landers Toyota NWA responded

That's great to hear! We're glad our team provided you with a pleasant experience, and we appreciate you leaving a review. See you next time!

November 09, 2021

James was great to work with. Love the car, love the service experience (added hitch) which was professionally done, love the interest rate and financing terms. And a shout out to Brandon (and office st More

by FONIKSREADER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in sales
Report | Print
Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for leaving a review! We're thrilled to hear how positive your entire experience was with our team, from finding the car you love through the financing process. Enjoy your new purchase!

November 09, 2021

They are friendly, knowledgeable, helpful, and patient with a 74 year old. If you ever create a chip that fixes the steering, I want it. More

by LINTON3060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Nov 11, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad to hear about your experience, and we'll be sure to keep you informed on any updates!

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