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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.5
7,719 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,719 reviews

August 30, 2023

I would come back for services and possible to trade in or a new car. More

by SUAHONGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Murrah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez, Skye Moler
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Aug 31, 2023 -

Landers Toyota NWA responded

Thank you for leaving us a review, SUAHONGLE! We look forward to seeing you again — it would be our pleasure to take care of all your vehicle needs!

August 29, 2023

Great experience. Very professional . Would recommend this dealer to everyone that I know and then some More

by Sherwood_hill19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Landers Toyota NWA responded

Thank you for the recommendation, Sherwood_hill19! We are happy to hear you enjoyed your experience with us. Please let us know if we can assist you with anything else!

August 29, 2023

Thanks for being honest and providing a fair price. Customer service has been excellent. Thank you. More

by larry.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Landers Toyota NWA responded

You're very welcome, Larry! We appreciate your kind words and five-star review. We love providing our customers with the best service possible!

August 28, 2023

Terrible service and I was told certain things could not be done because it wasn't scheduled. Going forward I will be doing our service elsewhere. More

by razorback99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Guiterez
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Aug 29, 2023 -

Landers Toyota NWA responded

Hi, razorback99. Thank you for providing us with this feedback. We strive to provide the best service possible, so it is very important to us to honor your time and address this negative experience. Please, email our Service Director Shawn Wells at shawn.wells@landerscorp.com so that we may discuss your experience in more detail. We hope you will give us the opportunity to earn back your business.

August 28, 2023

Straight forward and totally helpful! ! We will be doing all of our service work here. More

by craig.whitlatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
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Aug 28, 2023 -

Landers Toyota NWA responded

Thanks for the five stars, Craig! We appreciate your business and look forward to serving you again in the future!

August 28, 2023

Honestly our seller wasn’t rude or anything like that but he wasn’t really great at explaining anything to us about the car. I honestly felt like he was just trying to sell the car but I had to find out ever More

by nayely
Recommend Dealer
Yes
Employees Worked With
Juan Mason
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Magarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Landers Toyota NWA responded

Hi, nayely! Thank you for taking the time to leave this five-star review. We're sorry to hear you weren't completely satisfied with your visit, but are glad you enjoyed your overall experience. We hope to serve you again in the future and provide even better service!

August 27, 2023

Gage was exceptionally easy to work with and all personnel were helpful throughout the process More

by Ashley.mcadams01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Smith
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Aug 28, 2023 -

Landers Toyota NWA responded

Hi, Ashley! Thank you for this five-star review. We're glad Gage and the rest of our team made the process as easy as possible. Let us know if we can do anything else for you!

August 27, 2023

Great! Always good here…don’t mind waiting and always affordable. I never go anywhere else More

by TSGLUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Landers Toyota NWA responded

Thank you, TSGLUCKY! We love our loyal customers and appreciate your kind review. We're so happy to hear you always enjoy your experience with us!

August 26, 2023

Always has great service. They keep you posted on your vehicle and are always up front and honest. More

by markandleia05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Landers Toyota NWA responded

We appreciate the five stars, markandleia05! We strive to always provide high-quality service and honest communication, so we're happy to hear your experience matched these standards. We look forward to seeing you next time!

August 26, 2023

Poor knowledge from scheduling counselors. Forgot to connect essential hoses after spark plugs. Left messages for manager with no follow up. More

by DLREED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Landers Toyota NWA responded

Thank you for letting us know of this concern and we apologize if there was an issue with your repair. We would definitely like to rectify the situation, so please email your contact information and/or the vehicle information to our Service Director, Shawn Wells, at shawn.wells@landerscorp.com, who will look into the repair and contact you back in a timely manner.

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