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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,721 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,721 reviews

September 09, 2023

Its like kum and go. ...no hassle with dickering prices. Serious buyers appreciate that Shout out to Kenny Meritt More

by audreywest621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Landers Toyota NWA responded

Thanks for the five stars, Audrey! We are so glad you had an excellent experience with Kenny and the rest of our team!

September 08, 2023

Always get the job done. Very nice people. Clean and organize not pushy staff . I Would recommend them . More

by Belindaacarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
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Sep 11, 2023 -

Landers Toyota NWA responded

Thank you very much, Belinda! We appreciate your encouraging review and recommendation. We look forward to seeing you again next time!

September 08, 2023

He nice ,I feel comfortable talking to him, he happy person, he big help for me. More

by jdsr2500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Valdez
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Sep 11, 2023 -

Landers Toyota NWA responded

Hi, jdsr2500! Thank you for taking the time to leave us a five-star review! We are happy to hear our team made the process so enjoyable.

September 07, 2023

I didn’t find out that I had defective tires on the car I just bought from you until the service department showed me they were scalloped in the rear and told me I needed to buy four new tires… cause they we More

by sunnysdestiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Landers Toyota NWA responded

Thank you for bringing this matter to our attention, sunnysdestiny. We understand how these issues with your new tires would be frustrating. We greatly value your business and are committed to rectifying this situation. Please provide our Service Director Shawn Wells with your preferred contact information by emailing shawn.wells@landerscorp.com — we would like to discuss how we can make things right. We will make every effort to ensure your next experience with us exceeds your expectations.

September 05, 2023

My sales guy Herbert Osiris is super nice and professional. He Answered all my questions and made the process super smooth. More

by dphillips581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herbert Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Landers Toyota NWA responded

Thanks for the five stars, dphillips581! We're glad Herbert could take such great care of you during your visit!

September 04, 2023

The finance person made it very difficult for me to complete the purchase just because I said I didn’t trust him to sell me a lot of adds on. He asked me to walk out of the dealership without buying wh More

by Ramasubramaniam.ar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Zecena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Smith
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Sep 05, 2023 -

Landers Toyota NWA responded

Hi, Ramasubramaniam.ar. Thank you for taking the time to leave this review and bring this situation to our attention. We want our customers to feel supported and comfortable through the entire car-buying process, so this review concerns us. We would like to know more about your experience and how we can earn back your trust — Please contact our Sales Manager Robert Argueta at roberto.argueta@landerscorp.com.

September 04, 2023

I was so grateful for the help and service I received at Landers. Every time I've been there to have any kind of service, I'm treated so well and taken care of beautifully. I know when I drive away that m More

by GMLENGLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Landers Toyota NWA responded

You're welcome, GMLENGLE2! We appreciate your kind words and your repeat business. It is our pleasure to provide you with exceptional service!

September 03, 2023

Waited 3 hours for tire swap. After 3 hours I walked out to my truck and they put new tires on old wheels. More

by jeffthompson0101@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Doran
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Landers Toyota NWA responded

Hi, Jeff. We appreciate your feedback and understand how this experience could be frustrating. We greatly value your time and your business, so we would like to do what we can to make things right. Please email our Service Director Shawn Wells at shawn.wells@landerscorp.com to provide us with your preferred contact information. We hope you’ll give us another opportunity to provide you with fast, professional service.

September 02, 2023

Great sales team, friendly and didn’t push anything on me at all. Would recommend to anyone and will come back for my next purchase! More

by ASHLEY.DEBOUTEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xochi Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Landers Toyota NWA responded

Thank you for the five-star review, Ashley! We appreciate your recommendation and are so happy our sales team could deliver a top-notch experience. We look forward to seeing you again!

September 02, 2023

Only wish they had more 4Runners to choose from. Gage was great to work with and didn't pressure us into anything. More

by Bsouza111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Valdez, Gage Smith
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Sep 05, 2023 -

Landers Toyota NWA responded

Hi, Bsouza111! Thanks for the five stars. We're glad Gage delivered an excellent experience and that you enjoyed your time at our dealership. We hope to get some more 4Runners in soon!

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