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Landers Toyota NWA

Rogers, AR

Overview
Employees
Reviews
Vehicles
4.6
7,721 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,721 reviews

September 15, 2023

Good job, fast turnaroud, recommended, clear communication! Mr. Vasquez is knowledgeable and quick in response. I'll come again. More

by THAANHCHIVU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Landers Toyota NWA responded

Hi, THAANHCHIVU! Thank you for taking the time to leave this review. We're happy to hear our team was fast and professional during your recent visit. It is our pleasure to care for your vehicle!

September 15, 2023

Lake’s always taken great care of me! He’s always made sure my car is in top shape. More

by TESSIE027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Landers Toyota NWA responded

Thank you for the five stars, TESSIE027! We're so glad Lake continues to deliver excellent service — our goal is always to provide the best care possible. We look forwarding to seeing you next time!

September 15, 2023

The folks at Landers Toyota were very professional and courteous.They listened and went out of the way to meet our needs. More

by jimbynum54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Argueta
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Sep 18, 2023 -

Landers Toyota NWA responded

Thank you for your kind words, Jim! We love helping our customers find exactly what they're looking for!

September 15, 2023

This was my first visit to Landers in NWA and was one of my most pleasant experiences to any dealership in Arkansas. More

by johnnevener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Landers Toyota NWA responded

Thanks for stopping in, John! We're thrilled that you enjoyed your experience at our dealership. We appreciate your time and your five-star review. We hope to serve you again in the future!

September 14, 2023

Everytime part changes are suggested. After the last recent service, I am seeing the oil warning now within a month More

by aditya saxena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Sep 15, 2023 -

Landers Toyota NWA responded

Thank you for taking the time to share your feedback with us, Aditya. We’re sorry to hear about your vehicle troubles. We strive to provide our customers with high-quality, long-lasting service, so this situation is concerning. We’d like to discuss your experience and maintenance needs in more detail — please reach out to our Service Director Shawn Wells at shawn.wells@landerscorp.com.

September 11, 2023

Waited for a courtesy shuttle for an hour that picked up lunch for the employees instead of giving me a ride and my battery was improperly installed. More

by RUSSCHALMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Guiterez
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Sep 11, 2023 -

Landers Toyota NWA responded

We apologize for these issues, Russ, and would like to ensure that they are addressed/personnel trained properly. Please email our Service Director at shawn.wells@landerscorp.com with the particulars of your visit at your convenience. We always want to ensure that our customers are taken care of properly and appreciate the information so that we may ensure that happens.

September 11, 2023

Friendly, knowledgeable, very good salesman. Answered all of our questions.wish it was closer to where we live. More

by theburminghams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Landers Toyota NWA responded

We appreciate your kind words, theburminghams! We're happy to hear Julian took great care of your during your visit!

September 11, 2023

Easy process, no pressure, everything was explained in detail,will trade here again in the future when needed More

by deervalley6865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Landers Toyota NWA responded

Thank you for the review, deervalley6865! We're glad we could make the process as smooth as possible. We look forward to serving you again!

September 10, 2023

Pretty good experience overall. Found a dent on the hood of my brand new car when I got home (750miles away). Salesman would not respond to emails or texts to help resolve issue. So More

by jeff.richards74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Valdez
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Sep 11, 2023 -

Landers Toyota NWA responded

Hi, Jeff. Thank you for taking the time to leave us a review — we are glad you enjoyed your overall experience. We apologize for any inconvenience or delayed communications from our team, and we will strive to prevent these mistakes in the future. We appreciate your business and your patience.

September 10, 2023

First level costumer service acted like my truck being serviced was an inconvenience to them. Only after getting zero help and getting frustrated did the most simple service assistance start helping me. E More

by BEAU.SPARKS331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Landers Toyota NWA responded

Hi, Beau. Thank you for taking the time to share your recent experience with our service center. We understand how the challenges you faced during your visit would be frustrating. Our utmost priority is to provide exceptional customer service, and we apologize for falling short of your expectations. If there is anything we can do to make things right and earn back your business, please let us know. We would love another opportunity to provide you with the five-star service you deserve.

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