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Landers Toyota NWA

Rogers, AR

4.6
7,738 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,738 reviews

March 23, 2022

They were fast, friendly and helpful. We have been to other dealerships in the region and they are by far the best. More

by OKMARINE99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
Mar 24, 2022 -

Landers Toyota NWA responded

Thank you for the feedback! We're glad Manrique and our team could help you out. We appreciate you leaving a review! Congratulations on your new Toyota!

March 23, 2022

The process was of buying a new Rav4 was fairly easy. There were none to test drive, but we had driven one at another dealership. We agreed on a car that was to arrive between 2 - 6 wks from that day. I More

by DAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nabors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We appreciate you sharing your feedback, and we're glad you were happy with the car-buying process. Thank you for bringing your concerns to our attention! Congratulations on your new RAV4!

March 23, 2022

Friendly. Courteous. Patient. Sales people offered water and coffee while I waited. Salesman explained everything and answered all of my questions. Offered fol More

by SBETHHORN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We appreciate you sharing your experience, and we're glad to hear our team was courteous and could answer all of your questions. Congratulations on your Kia!

March 23, 2022

The service needs to be better. I stood there for several minutes while several guys didn’t even ask if I needed help. I finally had to go ask them. More

by MARYELIZABETH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Apr 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you bringing your concerns to our attention, and if you'd like to discuss your concerns further with a member of our team, don't hesitate to give us a call. Thank you for the feedback!

March 23, 2022

The derive guys here in this service department ,will assist you in any aspect and inform you of anything that could happen and attend to your vehicle needs as well whatever means it may take to your sat More

by CORZOALEXANDER2067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Johnny Guiterez, Mark Daniels, Seth Snyder, Jason Jones, Skye Moler
Mar 24, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you giving our service team a shoutout, and we're glad to hear they continue to provide satisfactory shop experiences. Thank you for the feedback! We appreciate working with you!

March 23, 2022

Ya'll did a great job, and it was done quickly. Didn't have to wait long. More

by JEFFERYSRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez, Mark Daniels, Jason Jones
Mar 24, 2022 -

Landers Toyota NWA responded

Thank you for the feedback! We appreciate you choosing us for your service needs, and we're glad to hear our team did a great job in a timely manner. We'll see you in the shop next time!

March 22, 2022

The people are really nice. Unfortunately I think there was some miscommunication when they worked on my car and they over inflated the tires by 10psi in two, 5psi in one and le More

by ERICBRLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idk who actually did the work, but Josh was the one I talked to the most. He was pretty busy so he may have just ran intermediary for me. Great guy., Jason Jones
Mar 22, 2022 -

Landers Toyota NWA responded

Thank you very much for the kind words re: Josh and the other staff being so nice and we definitely apologize about the tire pressure issue. We train to exceed expectations and we failed in that. If you would agree to help us to do better in the future, we would greatly appreciate you emailing the information about your visit with your phone number, full name, or VIN so that we might use this for some further training. You can reach our Service Director, Shawn Wells, at shawn.wells@landerscorp.com. Thank you again and have a great night.

March 22, 2022

Excellent service. Nice people and friendly toyota is the best dealers in Arkansas .make you feel like you are home More

by DEYSIKEY
Recommend Dealer
Yes
Employees Worked With
Barry Murrah
Mar 22, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide excellent service and make sure you felt at home in the shop. If there is anything else we can help with, let us know!

March 22, 2022

Fantastic! My sales rep Julian is awesome, not pushy but always helpful! 2nd vehicle I’ve bought from him, 3rd from Toyota! Service center is always great and t More

by DRKGRNCAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels
Mar 22, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled to hear both our service and sales teams were awesome to work with and could help you out. Thank you for sharing your experiences! We'll see you next time!

March 22, 2022

I know I purchased a used car but the front end has a metal on metal clank sound when I drive over rougher asphalt, I think that should have been addressed. Everything else works ok. The service is the More

by JGWILLIAMS1986
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Magarin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manrique Valdez
Mar 24, 2022 -

Landers Toyota NWA responded

Thank you for bringing your concerns to our attention. We're concerned to hear how you feel about your experience with our sales team, and we'd like to learn more about the situation so we can address it properly. Please expect a private message regarding your contact information, so we can reach out. If you'd like to discuss any issue sooner, please give us a call or send us a direct message on Facebook. Thank you.

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