Landers Toyota NWA

Lake took care of my service call with the utmost courtesy and care. I haven't encountered anyone at Landers that didn't meet my standards, and I once worked in the business, so I know it's not alway courtesy and care. I haven't encountered anyone at Landers that didn't meet my standards, and I once worked in the business, so I know it's not always a perfect or easy situation in a Service Department. I'm glad I found Landers! More

Scheduled online for oil leak. They rotated tires and changed the oil instead. When I asked about leak, they said they had to transfer to Kia to run diagnostics for oil leak. It to They rotated tires and changed the oil instead. When I asked about leak, they said they had to transfer to Kia to run diagnostics for oil leak. It took days to get the car to Kia despite being promised next day. Then Kia had to drain oil to do simple repair and charged me for the oil that Toyota just replaced. Kia Reported clogged air filter that needs changing. I have prepaid maintenance with Toyota, so it does not appear they are doing the appropriate maintenance when we bring the car in as scheduled. Throughout this ordeal I was repeatedly told that I had to call different personnel in the service department to relay messages from one employee to the next to get this finished, rather than taking care of it themselves. More

Danny and Paco are absolutely great to deal with and we’re very helpful getting my daughter the right car. Thanks guys! we’re very helpful getting my daughter the right car. Thanks guys! More

salesman put me on my Toyota app but I can't access it and can't get hi beams to switch on auto-did not give trade in that matched email sent me the day before and can't get hi beams to switch on auto-did not give trade in that matched email sent me the day before More

Always great service great attitudes I've never had to wait to long I love the donuts they serve from daylight donuts in Lowell Just an all around exceptional experience wait to long I love the donuts they serve from daylight donuts in Lowell Just an all around exceptional experience More

My service rep was engaging. We talked Toyota trucks. I told him about my 2010 Tacoma 390,000 miles that I love. He showed pictures of the 24 Tacoma . Then I talked with my sales We talked Toyota trucks. I told him about my 2010 Tacoma 390,000 miles that I love. He showed pictures of the 24 Tacoma . Then I talked with my sales rep while my Tundra was serviced. Nigel remembers our previous conversations and is personable and professional. I look forward to my next service. More

Chris went out of his way to figure out an annoying chiping noise on my back wheels. He got us all fixed up! chiping noise on my back wheels. He got us all fixed up! More

Manny made the car buying experience pleasurable and treated me with respect and as a person with value. Not always the case for females in the car buying arena. I appreciated him very much. treated me with respect and as a person with value. Not always the case for females in the car buying arena. I appreciated him very much. More

It was a pleasant experience. They even managed to get me out in a reasonable time. They even managed to get me out in a reasonable time. More

Jeremy at NWA toyota is the best of the best! His dad sold my mom almost all of her cars and Now I’m sure he will see me all of mine! I can’t recommend him enough!! His dad sold my mom almost all of her cars and Now I’m sure he will see me all of mine! I can’t recommend him enough!! More