Landers Toyota NWA

I have had nothing but the kindest and most professional service from Landers Toyota. This includes both formal service by Toyota as well as informal assistance given. A couple of weeks ago Scott Mason service from Landers Toyota. This includes both formal service by Toyota as well as informal assistance given. A couple of weeks ago Scott Mason and Seth I think it was fixed a squirrel chewed hose that was keeping my windshield wiper fluid from working and didn’t even charge me. Today Scott kindly pumped up my tires. I have bought 8 cars from this dealership (for myself and multiple relatives) and have never had a bad experience. I can’t praise them enough! More

We worked with Nigel in purchasing our new car. Our experience was spectacular. He’s one of the best salesman I’ve ever worked with! Highly recommend! Our experience was spectacular. He’s one of the best salesman I’ve ever worked with! Highly recommend! More

I got a great deal and fell in LOVE with my new truck! I came in with a TON of question and Jaylen Montez answered every single one and explained anything I needed. I felt confident and well informed befo I came in with a TON of question and Jaylen Montez answered every single one and explained anything I needed. I felt confident and well informed before this huge purchase! Highly recommend checking the lot out! More

Nigel made the car buyer experience super quick and painless. Super appreciative of all the extras. Would recommend 10/10 painless. Super appreciative of all the extras. Would recommend 10/10 More

Xochi went above and beyond. Great to work with and has all the qualities of a good salesman. Very attentive, communication was on point, and goes out of his way to make sure his Great to work with and has all the qualities of a good salesman. Very attentive, communication was on point, and goes out of his way to make sure his customers are happy. I have purchased tons of vehicles over the years and he is at the top of my list for great salesman. Really appreciate how he went above and beyond and wish him the best in his career. I would refer anyone to reach out to him. More

Helpful. Didn’t talk my ear off and wasn’t a pushy sales guy. Probably the best cat shopping experience I’ve ever had. Didn’t talk my ear off and wasn’t a pushy sales guy. Probably the best cat shopping experience I’ve ever had. More

Have to give a "shout out" to Xander Flores - he went the extra mile to help me find the car that was right for me. The car was inbound from out-of-state, and he coordinated a test drive. The vehicle didn' extra mile to help me find the car that was right for me. The car was inbound from out-of-state, and he coordinated a test drive. The vehicle didn't match all my needs, so he put out a search for my specs. He answered texts late on the weekends, and kept me posted on his search. While I ultimately traveled to purchase my used car, I TRULY appreciate Xander's efforts. I will refer anyone local to Landers, thanks to Xander's efforts. Great job! More

My buying experience was amazing at Landers! Manny made the entire buying and trading in a breeze! Manny made the entire buying and trading in a breeze! More

We recently moved to Bentonville and purchased a certified Toyota from a dealer in another state. Less than a month later, the vehicle was having trouble starting, so we contacted the original deale certified Toyota from a dealer in another state. Less than a month later, the vehicle was having trouble starting, so we contacted the original dealer and they said since it was certified, we could take it to the local Toyota dealer. We scheduled an appointment and brought it in. Chris was the service advisor who helped us. When we informed him of what was going on, he opened the hood to see if the battery was original, which it was, and said that it needed to be replaced and wanted to charge us $400 for a new battery. He didn't bring it in the back to diagnose if that was the problem. We had informed him that it was certified and if he needed to take it back to confirm the issue. He said no. We reached out to the original dealer and they said they would help us out. When we told Chris this, he said that if we would have bought it from Landers, he would have helped us too. We contacted the original dealer and they said that it was certified and the battery is covered under warranty nationwide to be replaced for free. They were incredibly apologetic of the experience we had at Landers Toyota and said, bring it here TODAY and we will make it right. They want to perform a diagnostic check before we just replacing the battery to be sure. What is incredibly disappointing is that we have owned about a dozen Toyotas for close to 40 years and have never had a dealership be less customer friendly than we experienced with Landers. Plus, this was new our local dealer, whom we would have expected to use for future purchases and service our families vehicles. More

I had the pleasure of working with MANNY! Manny went above and beyond to ensure I found the perfect car that met all my NEEDS! From the moment I walked into the dealership, Manny greeted Manny went above and beyond to ensure I found the perfect car that met all my NEEDS! From the moment I walked into the dealership, Manny greeted me with a warm welcome and friendly demeanor. He took the time to actively listen to my car needs! It was so obvious that he actually cared and went the extra mile for me! Manny’s knowledge was truly commendable too. He provided valuable insights about a lot of cars and helped me in making an informed decision. What stood out the most was his patience and compassion. He worked diligently to secure the BEST DEAL FOR ME! I highly recommend Manny to anyone and even my mom will be back to get a car with Manny’s help! Thank you Manny! More