Landers McLarty Subaru

I am from Memphis but found Landers McLarty to be so superior in service and price to the dealership here that I was willing to travel a few hours to get my new car from Huntsville. Deonte made the whol superior in service and price to the dealership here that I was willing to travel a few hours to get my new car from Huntsville. Deonte made the whole process incredibly easy to deal with. He was fast and responsive without being pushy, and he offered me the best price I could find regionally on my Outback without forcing me into lots of negotiation. He went the extra mile in many ways: he took care of having leather seats installed, he sent my paperwork to me overnight and included a pre-paid envelope for me to return it to him, and he even had the car driven to Memphis for me at no charge. There were several cars on the lot at Landers McLarty with the color, trim level, and price point I specified. Because I was completing my lease transaction long-distance, Deonte chose my car. The car that arrived in Memphis had several extra small options (cargo cover, puddle lights, etc.), even though the lease price was the same as I was originally quoted. Most dealerships would have tried instead to sell the cheapest car for the most money they could get. As it turns out, throwing in all those little extras was a good investment, because as long as I’m driving Subarus, Landers McLarty will have both my business and my enthusiastic recommendation to others. More

New car buying is listed as one of the most stressful life events one will encounter. The staff at Landers McLarty Subaru let the cars sell themselves. They provide exceptional information on complete life events one will encounter. The staff at Landers McLarty Subaru let the cars sell themselves. They provide exceptional information on complete car operation to include optional equipment. This is a low pressure dealership, let me walk off the lot several times as I pondered the purchase and allowed me time and freedom to compare other vehicles. They offered fair trade for my used car, did not use excessive negotiation tactics which frustrate every car buyer I've known. They are a pleasure to work with. Strongly recommend them for an excellent experience. More

Brandon was extremely helpful and genuine throughout my experience at this dealership. I'll definitely give him the best recommendation if anyone approaches with vehicle questions, etc. experience at this dealership. I'll definitely give him the best recommendation if anyone approaches with vehicle questions, etc. More

In December 2013, I ordered & bought a new Subaru Forester after shopping around Huntsville, Nashville & Birmingham. The folks at all four dealerships were extremely helpful & attentive, but I finall Forester after shopping around Huntsville, Nashville & Birmingham. The folks at all four dealerships were extremely helpful & attentive, but I finally chose Landers-McLarty in Huntsville. Mostly because, while the price between the 2 final places I was deciding between was pretty close, I felt like the folks in Huntsville would be the easiest to deal with long-term. And I plan to have this car a long time. I also like the fact they were NOT pushy, at all. They were available when I needed them, but did not make a nuisance of themselves. Also, when (after 4 months of shopping & test-drives & research) I was ready to buy, the folks were able to get the options I wanted installed in the vehilce I wanted very quickly & it was in the dealership in just over a month of ordering it. Very nice. While (thankfully) I haven't had the need for any major service yet, the service staff were quite efficient in getting the couple of little things I needed adjusted in the car upon delivery. (Installing the wind-scoop on the sun-roof & obtaining the front-tag holder plate.) Also nice! More

Brandon made our car buying experience a pleasure. He is extremely knowledgable about Subarus, and he answered all my questions. He kept us informed about sales promotions. extremely knowledgable about Subarus, and he answered all my questions. He kept us informed about sales promotions. More

Buying a car from Landers McLarty Subaru Dealership was a uniquely positive buying experience. I wish many other businesses would have such customer-oriented personnel as Subaru Dealership. The staff seems g uniquely positive buying experience. I wish many other businesses would have such customer-oriented personnel as Subaru Dealership. The staff seems genuinely dedicated to help prospective customers feel comfortable with their decisions. For them most part I worked with Dean Hartley and Deonte Sutton. They never got tired of answering my questions and provding the details I requested. They always answered the questions openly and truthfully and that gave me a good comfort level to make a buying decision. More

Very helpful staff that worked very hard to find the car I wanted. I never felt pressured to buy a specific product. The sales team was more concerned with getting me a vehicle I would be happy with at a I wanted. I never felt pressured to buy a specific product. The sales team was more concerned with getting me a vehicle I would be happy with at a price I could afford. More

High praise for this service center in terms of promptness, efficiency, and thoroughness, and similarly high praise for personnel. Everyone, from scheduling to reception, service, parts, and check promptness, efficiency, and thoroughness, and similarly high praise for personnel. Everyone, from scheduling to reception, service, parts, and check out were personable, friendly, and very professional - everything we look for! Makes the 60 mile drive worth it! More

Everyone at Landers McLarty Subaru is professional yet very personable. Staff really seems to value customers and treat them with respect. No xx and no "fawning," just direct, pleasant, articulate, and very personable. Staff really seems to value customers and treat them with respect. No xx and no "fawning," just direct, pleasant, articulate, and easy to work with. Love that everyone seems to work well as a team to provide the best buying experience possible. Will definitely recommend dealership to others, and in fact, have already done so! More

Had a great experience with the whole team. Went on a Sunday at 3pm and would of been out by 6pm but these guys were great to talk to. Started on the web with Mr. Conrad when he replied to my email and h Sunday at 3pm and would of been out by 6pm but these guys were great to talk to. Started on the web with Mr. Conrad when he replied to my email and helped me set up a test drive. From the time we came on to the lot till the time we left; we were treated with kindness and respect. Mr. Conrad took care of us. The staff didn't try to push a car on us or anything that we didn't want. I have never felt so comfortable dealing with a group of salesman. We will defiantly be return customers. Thank you Mr. Conrad, Mr. Deonte, and Mr. Venson Jack and Karen More