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Landers McLarty Subaru

Huntsville, AL

4.8
615 Reviews
Landers McLarty Subaru is the only Subaru dealership in North Alabama, and we're completely dedicated to bringing credibility, integrity and transparency to the car-buying process. With a big store, huge inventory and even better prices, we're the premier retailer of award-winning new and used Subaru vehicles throughout the southeast, including Birmingham, AL, Chattanooga, TN, Nashville, TN, and the Tennessee Valley. You will find quality new and used Subaru models, certified OEM parts, and excellent service and maintenance at our Alabama Subaru dealership. Our skilled and knowledgeable sales staff has many years of experience satisfying our customers' needs, and they're here seven days a week to do just that for you. At the same time, our service continues well after you've selected a new or used Subaru. We have a financial department that's committed to finding a payment plan that suits you best, regardless of your credit score, and highly trained technicians to help extend the life of your Subaru vehicle. We want you to join the group of Subaru owners who say, "I Love My Subaru." We are conveniently located at 5790 University Drive in Huntsville, AL, and you can reach us anytime by phone or by filling out our contact form. The entire staff at Landers McLarty Subaru looks forward to serving you!
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5790 University Dr

Huntsville, AL

35816

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Showing 615 reviews

February 22, 2014

I have bought several vehicles in my life. Never have I been treated the way I was at this dealership. I couldn't test drive the car outside of a little driveway next to the dealership. My keys were needed More

by theitguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 24, 2014 -

Landers McLarty Subaru responded

Dear Customer, I apologize that you were not satisfied with your visit to our dealership. It is always our goal to provide an excellent experience for every customer. The reason we asked to see your keys was because we needed to check your VIN as well as the mileage of your vehicle. We use the same test drive route for all of our customers unless there are circumstances like traffic or weather. For safety reasons we will then ask customers to use the side road that runs next to our dealership. This is also the same road that we use when doing an inspection on possible trade ins. If this was not clearly explained to you I apologize. The moment we saw that one of your keys had fallen of we called you. There was no intention of taking any of your keys and we apologize if you feel that way. When it came to negotiation on the price of the vehicle you asked us to use your girlfriend's pre-approval amount of $21,000 because your credit was not available. The vehicle you were interested in was $28,000 and we were not able to lower the price of the vehicle any lower than we did. This left us with a $6,000 difference and you were not able to provide that. We always aim to find vehicles that are a fit for every customer no matter their credit limit, down payment availability, etc. Unfortunately, you were very clear on the vehicle you wanted and were not open to looking at more affordable options. We are glad you were able to find a vehicle that worked for your situation and hope that we can be of assistance in the future. Sincerely, Kristian Chesser Customer Relations Manager kchesser@landersmclartydcj.com 256-830-6450

February 18, 2014

I found the dealer and the experience to be professional in every way. No sales gimmicks, high pressure tactics, just a very positive experience from start to end. More

by JohnPrince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mayer, Deonte Sutton, Nicholas Greene
February 18, 2014

We were in the market to trade in my smaller Mazda for a larger vehicle to accommodate our growing family and large dog. We did a lot of research for months prior to buying our Outback; then when the dealer More

by JGalarneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 20, 2014

I would definitely recommend this dealership and salesman! I was a first time car buyer and very nervous about the whole process. I had a general idea of what car I wanted and needed. I explained my More

by taylornicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 10, 2014

I am from Memphis but found Landers McLarty to be so superior in service and price to the dealership here that I was willing to travel a few hours to get my new car from Huntsville. Deonte made the whol More

by dominokey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deonte Sutton
January 05, 2014

New car buying is listed as one of the most stressful life events one will encounter. The staff at Landers McLarty Subaru let the cars sell themselves. They provide exceptional information on complete More

by cbrown1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deonte Sutton
January 04, 2014

Brandon was extremely helpful and genuine throughout my experience at this dealership. I'll definitely give him the best recommendation if anyone approaches with vehicle questions, etc. More

by j123superman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Deonte Sutton
December 31, 2013

In December 2013, I ordered & bought a new Subaru Forester after shopping around Huntsville, Nashville & Birmingham. The folks at all four dealerships were extremely helpful & attentive, but I finall More

by CossackUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Deonte Sutton, Jessica Mullins
December 26, 2013

Brandon made our car buying experience a pleasure. He is extremely knowledgable about Subarus, and he answered all my questions. He kept us informed about sales promotions. More

by TC11190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 12, 2013

Buying a car from Landers McLarty Subaru Dealership was a uniquely positive buying experience. I wish many other businesses would have such customer-oriented personnel as Subaru Dealership. The staff seems g More

by vdragu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deonte Sutton
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