Landers McLarty Subaru

Sales staff is amazing! But finance outside dealership I worked directly with Brandon Evans who was beyond amazing. I had been involved in a serious car accident that resulted in totally my vehicle. We con I worked directly with Brandon Evans who was beyond amazing. I had been involved in a serious car accident that resulted in totally my vehicle. We contacted Brandon Evans who sent us pictures of various vehicles that met our needs. Then rather than me having to come to the dealership, he brought the vehicle to us in Decatur to look at . He told us about the car and never tried at any time to hard sell us. We were so impressed with his professionalism and willingness to help us. We discussed a price and he worked with Brian Klie to get the vehicle at the price we wanted. Big Thank You to Brandon and Brian! After having such a great experience with them, we were unprepared for the experience we had with Bill Ladd in finance. We were very specific about the bank we wanted to work with but despite having a high credit score this bank offered us an 8.25% interest rate. We questioned this but he brushed it off and found a lower rate at 3.99% and I signed the paperwork which was Totally my mistake. After leaving dealership, we went to our original bank and there had been a problem and we really qualified for a 1.99%. The bank called Mr. Ladd and he said he would not run the original loan through to allow for financing with our bank. While at the bank the next day, Mr. Ladd sent paperwork that did not add up to the correct amount. When the loan officer called him to get additional information and to tell him that I had decided to go their extended warranty and their gap insurance, he went off on the phone to this young woman and told her that they had a signed contract and he would not void it and that I could refinance with them when the loan went thru. I spoke to him on the phone and it became very heated. I called the dealership and spoke to Josh Gregory who said he was aware of the situation, that he would change the loan to exactly what we wanted. He sent the information to the bank, I got the loan and saved almost $3000.00 by financing with my bank. I have never been treated so badly by someone in my life. Bill Ladd should be fired in my opinion. If you go to this dealership.....work with Brandon Evans (great), Brian Klie or Josh Gregory because they understand great service and are willing to go beyond expectations. But, avoid Bill Ladd at all costs. He is rude, offensive, and a liar. More

Outstanding experience with Kimmi Nowland Working with Kimmi Nowland and Landers McLarty Subaru was the most pleasant and successful car purchase we have ever experienced. We also had great Working with Kimmi Nowland and Landers McLarty Subaru was the most pleasant and successful car purchase we have ever experienced. We also had great contact and help from Dionte, Chris Allen, Michael Meyer and Adam in service. Kimmi did an outstanding job with everything including taking all the time needed to show us all about the features of our new Outback. Our decision to trade our Impreza WRX was based entirely on Mgr. Frank Williamds offer for our WRX. Landers McLarty Huntsville Subaru has to be one of the top 10 dealers in America and could well be the absolute best. Kimmi Nowland is an exceptionally outstanding representative of Subaru. Thanks to everyone and we really like our new Outbavk. More

Good Buying Experience -Worked Well With Demanding Customer. Although most of the negotiation was done over the phone, Brian (Sales Manager) made himself available to discuss pricing as well as having the car ta Although most of the negotiation was done over the phone, Brian (Sales Manager) made himself available to discuss pricing as well as having the car taken to independent mechanic of our choosing for an inspection. After we found an issue during a personal inspection of the car, Al (our salesman) helped us troubleshoot the problem and came in twice when he wasn't scheduled to work to show us the car and eventually complete the sale. Overall, a very good car buying experience. More

Great Car Buying Experience We had a great experience buying our new Subaru Legacy at Landers McLarty Subaru. Adrian Koby was our salesperson. He was friendly, very knowledgeable We had a great experience buying our new Subaru Legacy at Landers McLarty Subaru. Adrian Koby was our salesperson. He was friendly, very knowledgeable about the car and really sold us on the quality of it without being high pressure at all. He did his best to get us the best deal he could on exactly the car we wanted. More

Best Car Buying Experience Ever!! Since my car had stopped working I had no way to get to the dealership. My salesperson, Kimmi, was nice enough to offer to send a cab to pick me up a Since my car had stopped working I had no way to get to the dealership. My salesperson, Kimmi, was nice enough to offer to send a cab to pick me up at my house and bring me to dealership. I was very surprised that a salesperson would be so generous, but I took her up on her offer. She was so knowledgeable and friendly, I felt absolutely no pressure to buy. Josh, (the finance manager I think), was very helpful explaining the breakdown of the financing process. They showed my husband and I a car we never would have looked at, and got our monthly payment right where it needed to be. I felt like they genuinely cared about our needs and our budget, and found something that was perfect for us. We drove off the lot in the first and only car we looked at! I will definitely be purchasing my next car at Landers McLarty, and I would recommend your staff to anyone. It was just about as stress free as buying a car could possible be- Thanks for a great car and a hassle-free experience! More

Long Distance Used Car Purchase Downsized from a minivan to a small SUV. Had a hard time finding a good deal here in the Midwest (everything out here is either super expensive or sup Downsized from a minivan to a small SUV. Had a hard time finding a good deal here in the Midwest (everything out here is either super expensive or super high mileage since everything is so far apart) so I decided to check the used inventory back home in the Southeast. Found the RAV4 I ended up buying online at this dealership. Had my brother-in-law (who lives in Huntsville) go have a look and take a test drive. Turns out the RAV4 was everything it was supposed to be and we ended up deciding to buy it. Ironed out the details regarding purchase price, trade-in value, and financing OVER THE PHONE! Now, here's the interesting part: Sarah delivered the car to Kansas for free! I think there was some incentive for her to make such a deal, but regardless, she delivered the RAV4 from Huntsville, Alabama to Northeast Kansas on a weekend, at no additional charge! She drove the RAV4 here (about a 12 hour drive), and drove back in my trade-in. We did the deal at my dining room table. I know what you're thinking - "he must have paid way too much". Nope, I got a pretty awesome deal on the RAV4 (especially by Kansas standards) and an absolutely fair value for my trade-in (again, better than any offers I had gotten in Kansas). Believe me, I was skeptical, even thought it was a scam at first, but everything was absolutely legit. I've owned the RAV4 for several months now and I am extremely happy with my purchase. The RAV4 is perfect, exactly as advertised, and I am blown away with the level of customer service I received during the entire process. Don't buy a car in Kansas. Ever. Do buy a car in Huntsville... at this dealership... seriously. More

Very easy to work with. Very knowledgable sales staff, easy to talk to. Great experience overall. Would absolutely do business with them again. One of the easiest times I' Very knowledgable sales staff, easy to talk to. Great experience overall. Would absolutely do business with them again. One of the easiest times I've ever had buying a new car. More

Great experience !! Been buying cars for 40 plus years, first time in years I have been able to ORDER what I wanted and got the right pricing upfront. Great experience Been buying cars for 40 plus years, first time in years I have been able to ORDER what I wanted and got the right pricing upfront. Great experience Was able to test drive anything I wanted for as long as needed to determine needs . Chose the 6 cyl Outback since we previously had a 6 cly. Had done research and really like all the safety features. More

Outstanding Dealership We are new to the Subaru family, and have been extremely happy with this dealership. We had an issue that was handled in an excellent and professional We are new to the Subaru family, and have been extremely happy with this dealership. We had an issue that was handled in an excellent and professional manner by all concerned. We are so pleased, and are also sending a Letter of Commendation to their dealership, as well as to the corporate office in New Jersey. Mr. Dean Hartley, Sales Associate, Mr. Deonte Sutton, Sales Manager, Mr. Michael Mayer, Service manager, and Mr. Bill Ladd, Financial Manager-all did an outstanding job in facilitating all aspects, throughout the sale, and closure, of our situation. A special note: An extra big thanks to Dean, Deonte, and Michael for their patience, and understanding in resolving our concerns to our great satisfaction. We thank any others of the staff/service department involved, too. To sum it up: If you want a great auto, at a great price, and deal with a superior dealership and personnel, then you need to visit Landers Mclarty Subaru, Huntsville, AL. gb More

Great Experience This was my first time buying a car. I came to the dealership with qualities I knew I wanted in a car, and the sale agent helped me find the perfect This was my first time buying a car. I came to the dealership with qualities I knew I wanted in a car, and the sale agent helped me find the perfect car for my needs. I was able to get a very good deal because of the reputable customers that referred me to this particular dealership. I was pleasantly surprised with the positive experience I had buying my new car. More