Landers McLarty Subaru

Wonderful Experience Richard was very helpful. The experience was great. After returning for various services, the team continues to impress, providing a great service eve Richard was very helpful. The experience was great. After returning for various services, the team continues to impress, providing a great service every time. Keep up the good work. More

Great Buying Experience I can't say enough about what a great experience we had buying our new 2018 Outback. Darrell Jackson went out of his way for us and even got a hat for I can't say enough about what a great experience we had buying our new 2018 Outback. Darrell Jackson went out of his way for us and even got a hat for our son. We got to take the car we wanted home for a test drive over the weekend. Darrell went above and beyond to make sure our car was perfect before we left and showed us all of the features we needed to know how to work. Bill Ladd helped us get through all of the paperwork with ease and as fast as possible. More

Great deal great people Got the best deal anyone would offer at this dealership. Jodi, Bridgette, and Nathan were all great to work with!! Ask for one of them. Got the best deal anyone would offer at this dealership. Jodi, Bridgette, and Nathan were all great to work with!! Ask for one of them. More

I didn’t even know I wanted a NEW CAR! I had no intention of buying a car just yet, I had been researching online for a few weeks and I had driven a few other makes. Subaru was an afterthou I had no intention of buying a car just yet, I had been researching online for a few weeks and I had driven a few other makes. Subaru was an afterthought, not on my list to buy. I saw a used one on another dealer’s lot and wanted to just test drive it (really just to say I did). After test driving the 18 Outback, reviewing all the features, and specifications, I was in love with it. But still I wasn’t there to buy just yet, only wanted to do my research and buy some time in the future. There was no pressure or hard sales just useful information. Brandon was very informative, knowledgeable, honest, and went out of his way to accommodate my needs. He didn’t bad mouth any of the other makes I was comparing to the Outback, even offered comparisons online for me. It was not just the car I was sold on it was the salesman and the dealer as well. Brandon most defiantly made the difference, so much so I sent my Mother the next week and she bought one as well. My daughter will be next to join the Subaru family! More

Better than expected! After shopping for months, I chose to contact Landers McLarty for price comparison information but it turned into a great buying experience. Due to th After shopping for months, I chose to contact Landers McLarty for price comparison information but it turned into a great buying experience. Due to their customer focused approach, the buying process for my first Subaru went smoothly. Jodie, Bridgett, and Bill were helpful and provided all the information I needed, which was a pleasant surprise compared to other dealers. While I was deciding among several options, Jodie patiently offered help- although a couple of vehicles sold before I chose to buy a new model. Consequently, I got my Crosstrek with more than I wanted but quickly realized the upgrades will be appreciated. More

Excellent customer service! I hate buying a car and as a female, I do not always receive the best customer service. I like to do most of my car searching by using the internet an I hate buying a car and as a female, I do not always receive the best customer service. I like to do most of my car searching by using the internet and by emailing to and from the salesman. I always buy Subarus, so my decision was deciding whether to buy an Outback or Forrester and which dealership to use. Subaru holds it values, it does not depreciate as I drive the car off the lot. I have owned 10 Subarus and they always provide quality performance on the road. Many sales departments wanted to pressure sell and would only talk to me in person. McLarty Subaru respected my preference to start the negotiation through email. When I did go in to purchase my car, it was ready and so was the paperwork. I was able to quickly close the deal. No time during the process did I ever feel pressured. I received and paid exactly what was promised. Love the McLarty team and love my new Outback. More

GET TWO SMART KEYS FOR YOUR USED CAR MAKE SURE YOU GET 2 SMART KEYS FOR YOUR USED CAR. Watch out when you buy a used car that is not the make they sell. Bought a used toyota camry. Rece MAKE SURE YOU GET 2 SMART KEYS FOR YOUR USED CAR. Watch out when you buy a used car that is not the make they sell. Bought a used toyota camry. Received only one key. Did not realize it is imperative to have two keys. Being a woman and a senior citizen had no clue how important that I was used. They are very expensive and being on a budget it is hard to pay that much for a second key. Loosing, misplacing or the battery goes out I will be stuck, picking up my grandson from school, doctors appointments or picking up important medications or food. As a elderly woman don't go and buy a used car alone. Somewhere down the line you will be taken advantage. They did not even know what exact year it was. Did not know the difference between a 2014 and a 2014.5. Maintenance could not tell me why there is no dipstick for the transmission fluid. Not enough knowledge about The car. The sales lady was great. I learned my lesson and now have to pay the price for another key. Smart keys are convenient but if you buy a used car and dont have all the information you are stuck with a big bill. Maintenance did not show me the knowledge for my particular make and and model. Will take my toyota to a toyota dealer. Reference the key I just have to suffer to get a second one just in case of an emergency. And who keeps extra batteries in the car. Be for real. But it is all about the mighty dollar. And not knowing everything I was taken. I would not recommend buying a used car that is not there model there. REMEMBER GET TWO KEYS YOU NEVER KNOW WHEN YOU NEED THEM More

New Car Purchase I had received salesman contact information from a coworker. Made contact and the sales process was easy and low pressure. The issue was the day we I had received salesman contact information from a coworker. Made contact and the sales process was easy and low pressure. The issue was the day we picked the vehicle up. I had been texted earlier that day and was told that the car was ready to be picked up. I responded with, we would be there within a time frame of 5:30 - 6pm. The actual sales person was not available to assist us and we were given another sales person. He was very nice and apologized for the fact that he was working with another sale. In the mean time, we did an inspection and a test drive of the vehicle. When we returned we were put into an office that had most of the overhead lighting burned out. This made it difficult to read all the paperwork. We had purchased the vehicle with a trailer hitch, and it was in the sales contract. After inspecting the vehicle we found out that it was not installed on the vehicle. I asked the salesman about the hitch and he responded that if he had known about it, he would have made sure it was installed. Curious if they even check paperwork. The salesman was bouncing back and forth between offices trying to close both deals. I think that this process dragged on longer than it should have with them knowing our arrival time. Had we known that this process would take twice as long, we would have scheduled for the next day. More

Excellent service Just bought my second Subaru from Landers McLarty and Brian and Sarah helped me to find the car I'd been searching tirelessly for. When it came in on Just bought my second Subaru from Landers McLarty and Brian and Sarah helped me to find the car I'd been searching tirelessly for. When it came in on trade I was the first one they notified and they worked hard to get my pricing right. I appreciate them so much. Nathan, Bill, and Victor are super helpful and friendly, also. A great staff and dealership. More

Oustanding experience from start to finish!!!! My experience with Landers McLarty Subaru was excellent from start to finish. My sales associate Julie was absolutely the best I have ever dealt with. My experience with Landers McLarty Subaru was excellent from start to finish. My sales associate Julie was absolutely the best I have ever dealt with. She was so nice and helpful. We agreed on price and next day I picked up car for my 16 year old daughter and it was a beauty and in excellent condition. The whole team at Landers McLarty was so nice and very professional but again a huge shout out to Julie for a job well done. I will definitely be back for future vehicle purchases. More