Landers McLarty Nissan of Huntsville - Service Center

I am understanding when it comes to wait times. Prior to my setting an appointment, I called the dealership to verify they could see my vehicle the next day. Was told over the phone '100%'. Set Prior to my setting an appointment, I called the dealership to verify they could see my vehicle the next day. Was told over the phone '100%'. Set appointment for 8:45. Arrived on time, met with my advisor. Received automated texts a little before 9. I texted the number back at 3 PM as I had not heard of any update at all. Even something saying 'Still waiting, # of cars in front of you.' Was told my vehicle was still in line and had not been looked at yet. 30 minutes later I received another text saying there is a 0% chance of the vehicle getting inspected today. If I had been told there was only a chance it could be seen today, I would be ok with that, but please don't be dishonest. I would have shopped around for service that could have seen my vehicle today. Not asking for much, just honesty. More

I had an appointment scheduled for 9:15am and did not checkout until after 12pm for oil change ONLY! checkout until after 12pm for oil change ONLY! More

I am from fla I had a leek on my breaks Nissan they got me on a Saturday and repaired thanks devon me on a Saturday and repaired thanks devon More

Consistently outstanding service. Today my Murano decided it had enough of the cold weather and wouldn't start. I brought it in to the service department and Devon was able to get t Today my Murano decided it had enough of the cold weather and wouldn't start. I brought it in to the service department and Devon was able to get the battery replaced in a matter of minutes! Thanks for the great service! More

I recently purchased a use Titan, and it was close to the 50k service. I called to have the 50k maintenance performed and Christina was my Service Advisor. She was great! Very professional and friendly. 50k service. I called to have the 50k maintenance performed and Christina was my Service Advisor. She was great! Very professional and friendly. She handled my appointment extremely well even though the morning was getting a bit crazy. I will be brining my Titan back to Landers McLarty and make sure I have Christina manage the service. More

This Nissan Dealership is top tier among all dealerships of any brand that I have ever dealt with. Eddie Williams and every manager that I have dealt with has been extremely supportive and detailed in every of any brand that I have ever dealt with. Eddie Williams and every manager that I have dealt with has been extremely supportive and detailed in every area from sales to service and rental of each vehicle that I have been engaged with. I have recommended Landers McLarty to family and friends and they have all been thoroughly satisfied with the product and personnel that have assisted them with high quality service and a warm friendly smile which is exceptional. Thank you Landers McLarty Nissan for all that you do for the entire Huntsville and surrounding communities. I will be back without a doubt. More

Not happy with the service dept at this dealership. ...had appt at 8:00.. after 6 hrs still on the rack...Will NEVER go back there... ...had appt at 8:00.. after 6 hrs still on the rack...Will NEVER go back there... More

If I could give less than one star I would. I bought my car new from this location in 2020 and have had to have it in twice since then because it's had issues starting. The first time it had to I bought my car new from this location in 2020 and have had to have it in twice since then because it's had issues starting. The first time it had to be towed in(it was repaired under warranty), the second time(recently) I drove it to the dealership because it was doing the exact same thing it was doing the first time, but now that it is out of warranty it has a completely different diagnosis than it did the first time for the same exact problem. This time I have been told it would cost $1359 for the part. I understand it is out of warranty, however if it was fixed the first time I wouldn't be having issues now. I have also emailed the General Manager with no response and it has been almost two weeks. More

Austin was knowledgeable and personable. He made the experience. I had to come back as one of my items did t arrive and Austin had me in and out! He made the experience. I had to come back as one of my items did t arrive and Austin had me in and out! More

Excellent customer service! Austin informed me of the issues with my vehicle and offered suggestions. Very appreciative. Austin informed me of the issues with my vehicle and offered suggestions. Very appreciative. More