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Landers McLarty Ford of Fort Payne

Fort Payne, AL

4.0
299 Reviews

1916 Glenn Blvd SW

Fort Payne, AL

35968

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Showing 299 reviews

May 17, 2019

perfect there was a problem with a part on my vehicle and they ordered the part and it was there the next day, and they put it on in a timely manner, the serv More

by VALLEYTOOL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
May 17, 2019

Good Service Great Service Every body is real nice and help you and they make you feel welcome They treat you like somebody and ask if you need anything . More

by sidney.king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianed and Thor Slaton
May 16, 2019

Friendly service and the people are dedicated to help as much as possible to find the right vehicle for you they go the whole 10 yards to make the purchase of your ve More

by dj067214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, Jared Smith
May 16, 2019

Great service Service was great. Paperwork was painless. Price was as negotiated. Love the truck. Will buy from this dealership again. Friendly staff and environmen More

by JCLINES0207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
May 16, 2019

Distracting Even though I labeled the title “distracting” I must say, that the second time I had to go back to correct the first problem with my new Edge, was so More

by DWilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Genovese, Weston Brown
May 24, 2019 -

Landers McLarty Ford of Fort Payne responded

My name is Jared Smith. I am the manager at our facility. I wanted to see if I could touch base with you about your experience. I am sorry that somewhere along the way we dropped the ball, and I want to do my best to make amends. Can you give me a call? I can be reached on my cell phone directly at 256-631-8442. I look forward to speaking with you. Thank you for the feedback.

May 15, 2019

Good service . The service department worked hard to get my car done right away and good quality parta. Prefer to go to the dealer than just any shop. Exceeded my More

by JCLINES0207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton Thor Slaton
May 15, 2019

Great customer service. I sent in an online request and within 24 hours Dave had contacted me and I was at the dealership. Dave made sure that I got the right car for the pri More

by KFMOORE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Terrell
May 15, 2019

Great experience It was great. Thor was great.i was done and out very quickly. I would like some free oil change coupons in the mail. Thanks More

by slade.jones1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor slaton
May 15, 2019

Awesome staff and service Never fell to please me in all there service, friendly and outgoing staff, always quick and efficient in all they do, very detailed in all they do for More

by BLJ69KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
May 15, 2019

Service was fast and good. Everything went great!!! I felt excellent was the right choice to put. Thank you for being fast and making sure everything on my truck is working fin More

by JGODWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
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