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Landers McLarty Ford of Fort Payne

Fort Payne, AL

4.0
296 Reviews

1916 Glenn Blvd SW

Fort Payne, AL

35968

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Showing 296 reviews

May 16, 2019

Distracting Even though I labeled the title “distracting” I must say, that the second time I had to go back to correct the first problem with my new Edge, was so More

by DWilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Genovese, Weston Brown
May 24, 2019 -

Landers McLarty Ford of Fort Payne responded

My name is Jared Smith. I am the manager at our facility. I wanted to see if I could touch base with you about your experience. I am sorry that somewhere along the way we dropped the ball, and I want to do my best to make amends. Can you give me a call? I can be reached on my cell phone directly at 256-631-8442. I look forward to speaking with you. Thank you for the feedback.

May 16, 2019

Friendly service and the people are dedicated to help as much as possible to find the right vehicle for you they go the whole 10 yards to make the purchase of your ve More

by dj067214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, Jared Smith
May 15, 2019

Good service . The service department worked hard to get my car done right away and good quality parta. Prefer to go to the dealer than just any shop. Exceeded my More

by JCLINES0207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton Thor Slaton
May 15, 2019

Great customer service. I sent in an online request and within 24 hours Dave had contacted me and I was at the dealership. Dave made sure that I got the right car for the pri More

by KFMOORE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Terrell
May 15, 2019

Great experience It was great. Thor was great.i was done and out very quickly. I would like some free oil change coupons in the mail. Thanks More

by slade.jones1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor slaton
May 15, 2019

Awesome staff and service Never fell to please me in all there service, friendly and outgoing staff, always quick and efficient in all they do, very detailed in all they do for More

by BLJ69KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
May 15, 2019

Service was fast and good. Everything went great!!! I felt excellent was the right choice to put. Thank you for being fast and making sure everything on my truck is working fin More

by JGODWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
May 15, 2019

Great Car buying experience. I was greeted on the car lot very soon after arriving by two super nice and helpful salesman,Gregg and Jamichael.There was no high pressure,just a fri More

by lymazda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg,Jamichael,Braden
May 15, 2019

excellent Quick and easy service. Friendly staff. Very helpful. Everyone greets customers and asks if they can help in anyway. Definitely would recommend this l More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slayton
May 15, 2019

Oil Change and Check Up The staff was very courteous and friendly. Very personalized service. Staff was professional but made me feel at home. Both my car and I felt special. More

by POCOXLT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B. Shelton
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