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Landers McLarty Ford of Fort Payne
Fort Payne, AL
299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 299 reviews
May 30, 2019
Fantastic Customer Service! Brandon was a pleasure to deal with. Very attentive from the time I walked in....Customer service of the finest.I will be a return customer. Brandon was a pleasure to deal with. Very attentive from the time I walked in....Customer service of the finest.I will be a return customer. More
by MELANIEMCMILLAN7413
Verified CustomerEmployees Worked With
Brandon Shelton
May 28, 2019
Good service centre bad sales men I love the service centre everybody is nice and friendly helpful as they can be. The sale men that came out while I was looking at trucks however was I love the service centre everybody is nice and friendly helpful as they can be. The sale men that came out while I was looking at trucks however was pushy and to eager to make a sale even after I told him I had 4 years left on my car he tried to put me in a 2018 ford escape but I can not afford two car payments the salesmen said I should let my 2017 ford focus go back and get this SUV since he could not trade because of what I owed on the focus More
by robbie9379
Employees Worked With
Richard Archer
May 27, 2019
Excellent customer service and knowledge Thor was very helpful and accommodating. Very pleasant to deal with. Great attitude! Service was completed in a very timely manner. Will be back for s Thor was very helpful and accommodating. Very pleasant to deal with. Great attitude! Service was completed in a very timely manner. Will be back for sure for regular service. More
by All sorts LLC
Employees Worked With
Thor
May 26, 2019
They took care of my needs fast. they took the time to explain what is needed and how they are going to fix my fTex..If all dealers wood the same.Then their wood be no confusion when they took the time to explain what is needed and how they are going to fix my fTex..If all dealers wood the same.Then their wood be no confusion when you pick up you automobile. More
by WIDMERJOE65
Employees Worked With
Brandon Shelton ,Brandon the mechanic, Richard Archer
May 23, 2019
First rate experience! Response time was swift and Megan answered all of my questions. She got me a fantastic interest rate and made the entire experience a positive one! Hi Response time was swift and Megan answered all of my questions. She got me a fantastic interest rate and made the entire experience a positive one! Highly recommend. More
by WENDYHUDSON71
Employees Worked With
Megan Smith
May 23, 2019
Technician did not do his job multiple times Main problem was not fixed. Lugnuts were missing when the job was supposedly done. alignment was wrong and clips were missing off of parts taken off v Main problem was not fixed. Lugnuts were missing when the job was supposedly done. alignment was wrong and clips were missing off of parts taken off vehicle to repair the wrong parts.. Had vehicle for 18 days More
by WINDYLUE35
Employees Worked With
Thor
May 22, 2019
My experience was great. Kristen Ford is amazing and knows what she’s doing. She’s the nicest person I’ve met anywhere and her customer service is excellent. Kristen Ford is amazing and knows what she’s doing. She’s the nicest person I’ve met anywhere and her customer service is excellent. More
by CAROLINESNEED
Employees Worked With
Kristen Ford
May 21, 2019
Service department Friendly courteous and professional always have a good experience every time I come back. I have coffee and catch up with my son when I can Friendly courteous and professional always have a good experience every time I come back. I have coffee and catch up with my son when I can More
by cheleangel36
Employees Worked With
Jacob and Brandon
May 21, 2019
Amazing, great experience. It was amazing, they treated me with respect no pressure. I am so happy with my purchase. I will never buy a car anywhere but Landers Mclarty Ford!!! It was amazing, they treated me with respect no pressure. I am so happy with my purchase. I will never buy a car anywhere but Landers Mclarty Ford!!! More
by DRTERRELL2
Employees Worked With
Richard Archer, Coty Cavin.
May 20, 2019
Amazing!! Managers and sales staff knowledgeable and helpful I felt like family here. They worked hard and made me a deal of a lifetime, low pressure and positive. I couldnt have asked for more I felt like family here. They worked hard and made me a deal of a lifetime, low pressure and positive. I couldnt have asked for more More
by DRTERRELL2
Employees Worked With
Richard Archer, Coty Cavin, Bear Terrell.
