Landers McLarty Ford of Fort Payne

Great people The people were very helpful and efficient in getting my vehicle taken care of. I would definitely recommend these people to my friends and family. The people were very helpful and efficient in getting my vehicle taken care of. I would definitely recommend these people to my friends and family. More

Great service Stephanie Genovese was out there and ready to speak with us as we got out of our vehicle. She knew what she was talking about and I would greatly recc Stephanie Genovese was out there and ready to speak with us as we got out of our vehicle. She knew what she was talking about and I would greatly reccomend her to anyone looking into a new vehicle. More

Good place It is a good place to be at it feels like home. The service was very good and the people are there to help in any way It is a good place to be at it feels like home. The service was very good and the people are there to help in any way More

Good Place Dealership is clean and sales group are friendly. My concerns were addressed in real time. My personal experience is they're committed to customer sa Dealership is clean and sales group are friendly. My concerns were addressed in real time. My personal experience is they're committed to customer satisfaction. More

Good service center Thor is always helpful! He is always on top of things. Had my vehicle done when promised. Very happy with the service department. Will go back again. Thor is always helpful! He is always on top of things. Had my vehicle done when promised. Very happy with the service department. Will go back again. More

Great service center Had a part on my older F-150 break a couple months ago and this dealership fixed it. Two months later the part broke. Took it back to dealership & the Had a part on my older F-150 break a couple months ago and this dealership fixed it. Two months later the part broke. Took it back to dealership & they replaced the part no questions asked and got it done quickly. Thor in the Service Dept is great to deal with & does what he says he’s going to do when he says he’ll get it done! Very rare these days. This is second time I’ve had this dealership do work & couldn’t be more pleased. More

Recall repair Had to call and ask if my part had arrived since no one had called me as promised. Told me repair would take a couple of hours....took almost 3. I had Had to call and ask if my part had arrived since no one had called me as promised. Told me repair would take a couple of hours....took almost 3. I had planned on running some errands while they repaired the car hopefully with a demo or something. Told me they didn't have one available. So I LITERALLY ran around Ft. Payne doing the things I needed to do. But hey...they had a friendly smile about it the whole time. 🙄 More

Experience just less than par I got a reasonable deal on vehicle, however everyone keeps saying “let us know if there is anyway we can help you” well the car needed an alignment- I I got a reasonable deal on vehicle, however everyone keeps saying “let us know if there is anyway we can help you” well the car needed an alignment- I called- ma’am that will be like $80.. well I noticed that i did not get the keypad code to door so I called... ma’am that will be $50. WHAT! I feel like that’s like not giving me a key to the vehicle. Well they were supposed to discuss and call me back Tuesday- haven’t heard back. I’m not impressed after spending almost $30,000 with this business. Our sales person (Austin) was very nice and tried to accommodate us but these matters were out of his hands. More

Awesome after some issues resolved Had some issues w/ the service department but after meeting w/ the dealership manager, they treated me right!!! Overall, I would recommend this Ford d Had some issues w/ the service department but after meeting w/ the dealership manager, they treated me right!!! Overall, I would recommend this Ford dealership. More

Service Thank you Thor for taking such good care of us while y’all were working on our Explorer, that really meant a lot to our family. Thank you Thor for taking such good care of us while y’all were working on our Explorer, that really meant a lot to our family. More