Landers McLarty Ford of Fort Payne

Professional & Efficient The team at Landers McLarty Ford of Fort Payne was awesome. I was very pleased and will definitely use them again. The quality of the work was outsta The team at Landers McLarty Ford of Fort Payne was awesome. I was very pleased and will definitely use them again. The quality of the work was outstanding! More

Repairs First Visit Grease All over carpet , Zip ties and trash left in Van AC not Fixed,Broke Gas Cap Door and tried to Charge me! Next Visit Van was Clean ! First Visit Grease All over carpet , Zip ties and trash left in Van AC not Fixed,Broke Gas Cap Door and tried to Charge me! Next Visit Van was Clean !Went to put gas in it open gas door they replaced it Falls Off Great Work!!! I put it Back on my self rather than bringing it back! Never had any Problems like this at Mountain View Ford in Tennessee Chattanooga More

Insulting and unethical Buyer Beware! This dealership preys on good people thru false advertising methods in hopes of taking advantage of them once they’re on premises. Their Buyer Beware! This dealership preys on good people thru false advertising methods in hopes of taking advantage of them once they’re on premises. Their flyer stated clearly that if 3 numbers matched, then the recipient was a winner. They sent this to my 79 year old mother in-law who was so excited she asked me to accompany her to the dealership after making an appointment, as directed by the flyer. However, once we arrived, they swept in like vultures, trying to assess her trade before the handshakes were even complete. I quickly realized what was happening and asked to discuss the prize awarded in the advertisement. I mentioned that contracts and wording were important and that based on the information provided it was clear what was going on. Mr. Phil Armstrong immediately insulted our intelligence by quickly pointing out one single word in the advertisement that was meant to confuse and deceive. He was well aware of the intent and was contemptuous and belittling when questioned. Based on less than 60 seconds of interaction, it was clear that the culture within this place is based on taking advantage of people and the use of fast talking, high pressure sales tactics. Ford should re-examine their dealership contract and think long and hard if the lack of empathy and ethics at Landers McLarty is a relationship they want associated with the long-standing good name of the Ford brand. Just some advice to the good people of Fort Payne, Alabama, you’d do well to look elsewhere before spending a single dollar with this organization. More

Recall I have been using this service center since 2004 and 99% have been excellent. The staff is very professional and I would recommend it to anyone. I have been using this service center since 2004 and 99% have been excellent. The staff is very professional and I would recommend it to anyone. More

Very Professional Service Advisor Thor Slaton is an excellent service advisor and always very professional to deal with!!! Communicates well upfront on how long the service requirement Thor Slaton is an excellent service advisor and always very professional to deal with!!! Communicates well upfront on how long the service requirements will take More

Wonderful I heard about this dealership from a friend and I am very thankful for their help. They did everything possible to help me out and make it possible fo I heard about this dealership from a friend and I am very thankful for their help. They did everything possible to help me out and make it possible for me to start my credit! More

It was good I have never went through i have been through on getting a car i dont think i will be getting another i will keep this one I have never went through i have been through on getting a car i dont think i will be getting another i will keep this one More

Awesome Place to do business Kristen Ford, Chay Price and Mike King went above and beyond to help me get some things done to my sons Jeep. they even went to another place of busin Kristen Ford, Chay Price and Mike King went above and beyond to help me get some things done to my sons Jeep. they even went to another place of business, picked it up for me and had it completed and ready for him so he could make it to his football scrimmage. Thank you for all your help! More

Great customer service Very pleasant customer service dealt with Thor. Left car for oil change and they called as soon as it was done. Will continue having oil change done t Very pleasant customer service dealt with Thor. Left car for oil change and they called as soon as it was done. Will continue having oil change done there. More

The salesmen was Dave was very nice and it was good that he Dave was very nice and he help my me with buy my car and then he prayed with me for God to give me peace about buy my car Dave was very nice and he help my me with buy my car and then he prayed with me for God to give me peace about buy my car More