Landers McLarty Ford of Fort Payne
Fort Payne, AL
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Great Experience! Landers McLarty Ford of Fort Payne was so wonderful during this repair. They quickly diagnosed the damage caused by the road hazed that struck our car Landers McLarty Ford of Fort Payne was so wonderful during this repair. They quickly diagnosed the damage caused by the road hazed that struck our car and got an estimate to us and our insurance company quickly. The repairs were completed in a very reasonable time and the car is performing as well as it every did. The dealership stayed in contact with us and promptly called when our car was ready. They worked hand in hand with our insurance adjuster to make the transaction was seamless and smooth for us. We could not be more pleased with the way your entire staff handled our repairs and worked with our insurance company. Thanks for a job well done! Keep up the great work! More
Very pleasant experience. I only got an oil change but it went very well. I would definitely come back for an oil change when needed. Thanks for a great job. I only got an oil change but it went very well. I would definitely come back for an oil change when needed. Thanks for a great job. More
Tires and rotation Thor was very professional and took good care of me. I have always had a good experience here and will come back again. Glad I came here. Thor was very professional and took good care of me. I have always had a good experience here and will come back again. Glad I came here. More
Great customer service I had shopped for my truck at two other dealerships. I had very specific requests for my truck so it had to be brought in from another dealership. I I had shopped for my truck at two other dealerships. I had very specific requests for my truck so it had to be brought in from another dealership. I talked with a salesman (who by the way tried to helpful) at another dealership. However, when I got there I was handed off to a young salesman. They all seemed too busy to deal with me. When they finally came to me with the offer, I told them they were not where I needed to be. The sales manager came out and was very rude and said that was the deal, take it or leave it. So I left it. I am so glad I did. Megan and the rest of the staff at Landers McClarty in Fort Payne made me feel that I was important to them. I almost felt as if I was their only customer. When they brought me their offer I told them it was not where I needed to be. They came back shortly with the exact offer I was looking for. I will definitely visit them again the future. My husband and I trade our vehicles every three years or so. More
Oil change and tire rotation No problems professional as usual. Work was done in a timely manner. Staff was friendly and helpful. Overall I think they set a standard for all deale No problems professional as usual. Work was done in a timely manner. Staff was friendly and helpful. Overall I think they set a standard for all dealerships. More
Great service , friendly, fast,great jobs come here the service dept is wonderful. always nice helpful when there's a problem the guys girls out front the besg , friendly, fast,great jobs come here the service dept is wonderful. always nice helpful when there's a problem the guys girls out front the besg More
They messed up my lincoln Took my car in they ended up burning up a module then they wanted me to pay to have it towed in there never again Took my car in they ended up burning up a module then they wanted me to pay to have it towed in there never again More
David Terrell is exceptional! All of staff extremely helpful See above. Very helpful, especially David Terrell. Have referred several people to this dealership and will be, as David Terrell mentioned "A customer See above. Very helpful, especially David Terrell. Have referred several people to this dealership and will be, as David Terrell mentioned "A customer of his for life". Thanks David! More
Only care about commission. Not the customer . As a customer, that has bought many vehicles. First, I look for a honest person to work with. I started my career, working for a dealership. So I kno As a customer, that has bought many vehicles. First, I look for a honest person to work with. I started my career, working for a dealership. So I know the ropes. I was ball faced lied to, by the salesman, and even one of the managers. Going back with the problems I found with the automobile, an was treated like I didn't know what i was talking about. And as for a person with a s credit score of 800. You dont have to hit their credit 10 times. So as for buying anything else from them. It will never happen. Here is something you all should learn at your dealership. The customer pays your bill's. More
great folks I sent an e-mail out to several dealers looking for a truck. Zack contacted me almost immediately. I came the next day and obviously very impressed I sent an e-mail out to several dealers looking for a truck. Zack contacted me almost immediately. I came the next day and obviously very impressed with both the truck and the dealership. The folks there worked extremely hard to give us a good deal. We were out of there that afternoon with a great deal and a great truck.....Thank You Guys! More