Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Landers McLarty Ford of Fort Payne
Fort Payne, AL
296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 296 reviews
October 17, 2019
Over Charged and Not fixed Was told I would be contacted and no call. Poor communication by service department and over priced work. This is why the average person can’t use a d Was told I would be contacted and no call. Poor communication by service department and over priced work. This is why the average person can’t use a dealership for service. When will this change Ford. I don’t soulfully blame the dealership for over pricing I blame Ford but there are nice people at Landers Ford just need more work on several things More
by SHAUN_3275
Verified CustomerEmployees Worked With
Jared Smith
October 17, 2019
Oil Change The sells and service was great. The employees are very friendly and helpful. They made sure the we had food and drinks it we need it. The sells and service was great. The employees are very friendly and helpful. They made sure the we had food and drinks it we need it. More
by SDSHANKLES
Employees Worked With
Ethan Heaton, Jared Smith, Richard Archer
October 15, 2019
After purchase The buying process wasn’t bad. Don’t get an extra warranty or gap insurance. They won’t help you after they have closed the deal. The buying process wasn’t bad. Don’t get an extra warranty or gap insurance. They won’t help you after they have closed the deal. More
by MP8
Employees Worked With
Weston
October 15, 2019
Very good experience Had a great time and bought a brand new car, it’s a good dealership with a lot of really good people. Had some fun Had a great time and bought a brand new car, it’s a good dealership with a lot of really good people. Had some fun More
by F2FANIC
Employees Worked With
Richard Archer
October 15, 2019
Awesome Always friendly and on top of satisfaction, super nice service team and sales team, always there to greet you not hound you. Thanks for your kindness Always friendly and on top of satisfaction, super nice service team and sales team, always there to greet you not hound you. Thanks for your kindness More
by BLJ69KJ
Employees Worked With
Thor
October 15, 2019
Helpful and Friendly I had a great experience at Landers McLarty of Fort Payne. I originally went in with my brother who was more interested and ready to buy a car but I w I had a great experience at Landers McLarty of Fort Payne. I originally went in with my brother who was more interested and ready to buy a car but I wanted to check a few out myself just to get an idea. I drove a couple and talked numbers and thought I just couldn’t make it work so I was pretty done with looking for the day and was okay with that until they helped us make a deal on getting TWO cars (for my brother and myself). They worked with us and we were able to get the monthly payments down closer to what I could afford and we ended up both buying cars. Our salesman and all the other employees that’s I personally dealt with were all very friendly and helpful and made my first experience of buying a car great! More
by Teacher0812
Employees Worked With
Zack Bailey, Brayden King, and Cody (forgot last name)
October 14, 2019
The Bomb!!! Awesome!!! Mr. Archer did exactly as he said he would do!!! Professional service center, clean, friendly!!! Along with the service, I had my Mustang Awesome!!! Mr. Archer did exactly as he said he would do!!! Professional service center, clean, friendly!!! Along with the service, I had my Mustang cleaned up and detailed...looked awesome!!! More
by SIDSNEAD
Employees Worked With
Thor, Richard Archer
October 10, 2019
Great job Excellent job friendly advisors clean modern facility The work I needed to have done was completed in a timely manner. Quality job at a reasonable pr Excellent job friendly advisors clean modern facility The work I needed to have done was completed in a timely manner. Quality job at a reasonable price More
by RASLES27
Employees Worked With
Thor SLaton
October 09, 2019
Great service, great professionala This was by far the easiest experience I have had when looking to purchase a new vehicle. They were courteous and very straight up, unlike many other This was by far the easiest experience I have had when looking to purchase a new vehicle. They were courteous and very straight up, unlike many other dealerships. They did not give you false hope just to try to keep you in the building, they actually backed up what they said, and they got me in a vehicle when so many others turned around and declined me at the 11th hour. I definitely recommend people to come here in the search for their next vehicle. More
by redotinger30
Employees Worked With
Dave Terrell
October 07, 2019
David the Bear was an awesome salesman an help me as soon as Great people very friendly an they care about theyre customers i will be going back an referring friends an family Thanks Dave! Greatt an awesome expe Great people very friendly an they care about theyre customers i will be going back an referring friends an family Thanks Dave! Greatt an awesome experience More
by izzysdaddy1217
Employees Worked With
David Terrel
