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Landers McLarty Ford of Fort Payne

Fort Payne, AL

4.0
299 Reviews

1916 Glenn Blvd SW

Fort Payne, AL

35968

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Showing 299 reviews

October 31, 2019

What we can’t get We recently bought a new truck from Landers. We paid for the tow package and have yet to receive it or the tag! It’s been over 30 days. They don’t min More

by reynoldsbarn
Recommend Dealer
No
Employees Worked With
Richard Archer
Nov 01, 2019 -

Landers McLarty Ford of Fort Payne responded

I understand the frustration, and I personally do apologize. On behalf of Landers McLarty Ford of Fort Payne, AL we genuinely make it our goal to make sure each and every customer is satisfied. Please reach out to me Gretta Matchen by email gmatchen@lmfofp.com or by phone at 256-845-1101.

October 30, 2019

Quick service,Great employees Great employees awesome service Good refreshments . We are RV!ers and heading thru town to Gatlinburg but on Sun morning as we began the last half More

by LARRYWGOODMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Archer
October 30, 2019

Been tore up a week after buying This car has been broke down a week after i got it and i think y'all should do something about it.no one will call you back More

by HOLCOMBG57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared Smith
Oct 30, 2019 -

Landers McLarty Ford of Fort Payne responded

I apologize for the lack of communication. Please reach out to me Gretta Matchen by email gmatchen@lmfofp.com or call me Monday-Friday 8am-5pm 256-845-1101

October 30, 2019

Awesome I always get total satisfaction when dealing with Landers McLarty Ford Fort Payne, they keep you informed and tell you in detail what is going on with More

by BLJ69KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, Richard Archer
October 29, 2019

Very professional. Stayed late to get my needs done Everyone was very friendly and professional. Stayed until 10:00 to get me the best deal possible. Went above what was needed to get everything done. More

by MITZIBOWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Terrell
October 29, 2019

Nothing but excellent Excellent place to have my vehicles serviced. Quick in and out. With everything done to the highest standards. Great job from start to finish. Thanks! More

by ROCKYSATTERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slaton
October 28, 2019

The salesman David Terrell was the best David was the best salesman I have ever known to be good at his job we talked on the phone about this sale and he got me a good deal with my trade and More

by BGAFFNEY1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Terrell, Jared Smith, Richard Archer
October 25, 2019

Best ever service This is my second car I have bought from Landers McLarty. I have to say they have the best salesman around! They are efficient, kind and answers all y More

by DEE_2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Terrell SALESMAN Best Ever!!! Zack Bailey was awesome and helpful!! Weston Brown was very kind and made our purchase easy!!, Richard Archer
October 24, 2019

F250 Starter replacement Truck was brought to service on Friday did not get repaired until Tuesday. I believe the time frame was longer than should have been with service cent More

by JDAVIS615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, was helpful
October 23, 2019

1st visit My 1st visit to this service center was a great experience. Thor was great helping me set the appointment. From the time I arrived until I left, he More

by RAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slaton
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