Back

Landers McLarty Ford of Fort Payne

Fort Payne, AL

4.0
296 Reviews

1916 Glenn Blvd SW

Fort Payne, AL

35968

Directions

By Type

Showing 296 reviews

November 14, 2019

Recall replacements and door reset They repaired my car in a timely manner. My husband dropped it off at 7am and I was able to pick it up by lunch. I expected it to be an all day thing. More

by ANSLEYGRIFFIN061216
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
November 12, 2019

Wonderful Experience Dave at the dealership was straightforward from the beginning. He got me out of a co-signer situation gone bad and got my son into a safe new car. He More

by Lori H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Terrell, Jared Smith
November 11, 2019

Excellent Service Absolutely the best! Everyone was extremely professional and friendly. Top of the line services with the best technicians! I would not trust anyone el More

by SHALINAPIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
November 11, 2019

Exceptional service!! I ga e the review because sales and financial was very pleasant to work with.. went above and beyond to make sure we was pleased!! More

by JFTOLLIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Ball
November 08, 2019

Repairs done reasonably and on time. Recently I brought my 2012 Fusion in for a recall (air bags). I had another minor repair I was planning on doing myself, but when Thor told me what I More

by RODNEYJ42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
November 07, 2019

Everyone was very helpful. Great people to deal with. And they do what it takes to get you the car or truck you want. Glad I stop at Landers Mclarty Ford... More

by J.VEAL197540
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack, Robert Register
November 04, 2019

Best Ford dealer in Alabama! Everyone at the store is great to deal with, great attitudes, great Technicians, all around great place to do business at. Keep up the great work ! More

by DONNIESR32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Ford
October 31, 2019

What we can’t get We recently bought a new truck from Landers. We paid for the tow package and have yet to receive it or the tag! It’s been over 30 days. They don’t min More

by reynoldsbarn
Recommend Dealer
No
Employees Worked With
Richard Archer
Nov 01, 2019 -

Landers McLarty Ford of Fort Payne responded

I understand the frustration, and I personally do apologize. On behalf of Landers McLarty Ford of Fort Payne, AL we genuinely make it our goal to make sure each and every customer is satisfied. Please reach out to me Gretta Matchen by email gmatchen@lmfofp.com or by phone at 256-845-1101.

October 30, 2019

Been tore up a week after buying This car has been broke down a week after i got it and i think y'all should do something about it.no one will call you back More

by HOLCOMBG57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared Smith
Oct 30, 2019 -

Landers McLarty Ford of Fort Payne responded

I apologize for the lack of communication. Please reach out to me Gretta Matchen by email gmatchen@lmfofp.com or call me Monday-Friday 8am-5pm 256-845-1101

October 30, 2019

Awesome I always get total satisfaction when dealing with Landers McLarty Ford Fort Payne, they keep you informed and tell you in detail what is going on with More

by BLJ69KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, Richard Archer
...
13
...