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Landers McLarty Ford of Fort Payne

Fort Payne, AL

4.0
296 Reviews

1916 Glenn Blvd SW

Fort Payne, AL

35968

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Showing 296 reviews

December 10, 2019

Recall and fluids check Thor was very helpful and friendly. He got us right in and we were all set quickly. Truly painless experience. We really appreciate the quick service More

by MARC_CLOUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
December 09, 2019

Service & sales Friendly helpful sales staff. Ms Ford excellent service dept manager. Great service personnel. Quality vehicle maintenance provided. Comfortable hospi More

by JOANNEKEEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie. Kristen. (all nice ppl. Don't know names)
December 08, 2019

Good Experience took our new car in for a few minor problems. Thor was service writer. had the car for the day and they resolved the issues and updated software in t More

by RBM328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, Service Writer
December 06, 2019

awesome team VERY pleased with the process of dealing with David Terrell. Most Definitely will be doing business again with them as well as send referrals to them. More

by ADAM.DAVIDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Terrell, Richard Archer
December 05, 2019

Landers McLarty took care of the problem Landers McLarty Ford service was excellent. They told me how long it would take to fix the problem and how much it would cost. They were very clear More

by JGODWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Ford
December 03, 2019

All. Good Wonderful Everything. good. Like. It. Always. Is. With. Nick. He. Always. Does. His. Best. To. Make. Sure. You. Are. Very. With. Way. You. M More

by TFORD58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
December 03, 2019

Farily Quick oil change It went over very smooth came in for my oil change, told the service man what I wanted done. And that’s exactly what I got. Very well pleased today w More

by JUST.FISHING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Archer
December 02, 2019

they are awesome folks I bought my first ever, brand new car here. The folks here were amazing. Justin and Stephanie helped me so much ! the financing and looking process wa More

by AJACKSON6207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie , Justin
November 28, 2019

Oil change and tire rotation It is always a pleasure doing business here. Thor is always pleasant and he takes very good care of me and my vehicle. I enjoy the coupons I receive i More

by FOXIBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
November 28, 2019

Oil Change I will not ever use them for service nor will I ever buy another Vehicle from them they will not keep their word that they promise you . Will not reco More

by edmonds_barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared Smith
Dec 04, 2019 -

Landers McLarty Ford of Fort Payne responded

Barry, I am one of the managers at the store. I would love to hear a little bit more about your experience in the service department. Please give me a call on my cell phone at 256-631-8442. Thank you.

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