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Landers McLarty Ford of Fort Payne

Fort Payne, AL

4.0
299 Reviews

1916 Glenn Blvd SW

Fort Payne, AL

35968

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Showing 299 reviews

December 13, 2019

Unsatisfied customer I only had my vehicle for 2 weeks.. At the time of purchase, the salesman assured me there were no issues and that he wouldn't be selling the vehicle More

by clayslb13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Dec 16, 2019 -

Landers McLarty Ford of Fort Payne responded

Here at Landers we strive to make everyone satisfied at all cost. This is Gretta Matchen and I am over the Customer Service program and I would like for you to give me a call and see how we can resolve this matter. Give me a call at 256-845-1101. Thank you!

December 12, 2019

The service associated named Thor is amazing. Thor is amazing and I would not use Landers if he left the company. Ya'll better take care of that guy! give that guy a raise!! More

by Evie.Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
December 11, 2019

Great!!! It’s was great!!! They did great on my car, my service writer was awesome he did everything I ask him to do and to check. He did great. More

by MELINDAGDUTTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slaton
December 10, 2019

Recall and fluids check Thor was very helpful and friendly. He got us right in and we were all set quickly. Truly painless experience. We really appreciate the quick service More

by MARC_CLOUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
December 09, 2019

Service & sales Friendly helpful sales staff. Ms Ford excellent service dept manager. Great service personnel. Quality vehicle maintenance provided. Comfortable hospi More

by JOANNEKEEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie. Kristen. (all nice ppl. Don't know names)
December 08, 2019

Good Experience took our new car in for a few minor problems. Thor was service writer. had the car for the day and they resolved the issues and updated software in t More

by RBM328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, Service Writer
December 06, 2019

awesome team VERY pleased with the process of dealing with David Terrell. Most Definitely will be doing business again with them as well as send referrals to them. More

by ADAM.DAVIDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Terrell, Richard Archer
December 05, 2019

Landers McLarty took care of the problem Landers McLarty Ford service was excellent. They told me how long it would take to fix the problem and how much it would cost. They were very clear More

by JGODWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Ford
December 03, 2019

All. Good Wonderful Everything. good. Like. It. Always. Is. With. Nick. He. Always. Does. His. Best. To. Make. Sure. You. Are. Very. With. Way. You. M More

by TFORD58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
December 03, 2019

Farily Quick oil change It went over very smooth came in for my oil change, told the service man what I wanted done. And that’s exactly what I got. Very well pleased today w More

by JUST.FISHING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Archer
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