Landers McLarty Dodge Chrysler Jeep Ram - Service Center

Another great visit I sent my daughter down there to your dealership she had some issues with her vehicle and they treated fair got it right in right out and did not take I sent my daughter down there to your dealership she had some issues with her vehicle and they treated fair got it right in right out and did not take it advantage over and let me tell you it’s a great feeling to know More

#1 Service Provider In Huntsville, Al. Landers McLarty Jeep Service & Sales Dept will always be ranked #1 in my book. Matt Hutson and Team always make me smile when in the building. Landers McLarty Jeep Service & Sales Dept will always be ranked #1 in my book. Matt Hutson and Team always make me smile when in the building. More

totally awesome experience. Gr8t employees& ethics. My experience at service department was excellent. Derek Smith handle service promptly.I would recommend this dealership highly & often. Good attitude My experience at service department was excellent. Derek Smith handle service promptly.I would recommend this dealership highly & often. Good attitudes & work ethics. Friendly & kept me up to date on down time, and how things were progressing. More

Great friendly and quick service! I have been pleased both times that I have had service at this dealership. The service department seems well managed, efficient and friendly. I will r I have been pleased both times that I have had service at this dealership. The service department seems well managed, efficient and friendly. I will return. The ability to get maintenance o Saturdays is convenient. More

Customer support was excellent. Edward Anderson was willing to work with me to accomplish some difficult repairs within my existing budget. My jeep now purrs like a was excellent. Edward Anderson was willing to work with me to accomplish some difficult repairs within my existing budget. My jeep now purrs like a kitten. Thank you Edward to you and your team. More

7/70 plan covered service - Thanks Edward! After questioning why two repair items were charged to me instead of being covered by my 7/70 plan, Edward resolved the problem the next day. Repayme After questioning why two repair items were charged to me instead of being covered by my 7/70 plan, Edward resolved the problem the next day. Repayment made to me. Thanks Edward! More

A Rough Start But A Good Ending I brought my truck to the dealership to have the airbags replaced (recall notice) and to get an extra key (truck was bought used and only had one remo I brought my truck to the dealership to have the airbags replaced (recall notice) and to get an extra key (truck was bought used and only had one remote key). The dealership was good on the airbag replacement (scheduling after parts available and doing the job quickly). However, when I picked the truck up, the Vehicle Security System (VSS) light was on continuously. I asked the Service guy about it and he went and checked with the Tech who said it would go off eventually. I was anxious to leave so I accepted the answer. Well, it did not go off over time. I scheduled an appointment the following week to have them fix it. There was a bit of confusion at first when I showed up but after talking to Chris about the issue, he went and expedited the repair. Turns out the computer got hung up and they had to disconnect the battery and reset the computer. I recognize that life is not perfect and that what works 99% of the time does not work 1% of the time. I think my truck fit into the 1% category with it's symptoms. The dealership did a good job of responding to the glitch and fixing my truck. I am pleased with the service and with Chris as my Service Advisor. I would have given them 4.5 stars because there was a mistake initially but given their recovery action and the choice of 4 or 5 stars, I think 5 stars is appropriate. More

Great Service!! Jeremy is a great asset at Landers. He was very helpful and made sure that my vehicle was taken care of in a timely manner. I would recommend anyone Jeremy is a great asset at Landers. He was very helpful and made sure that my vehicle was taken care of in a timely manner. I would recommend anyone to go see him for their vehicle services. More

Problem Solved After visiting with the dealership and was told that my car problem was not covered under warranty, I argued my belief that the problem should be. Aft After visiting with the dealership and was told that my car problem was not covered under warranty, I argued my belief that the problem should be. After reviewing the Powertrain warranty the throttle body is not under warranty and I still believe that it should be. However the Service Manager reached out to me to take care of this problem. It goes a long way to show great customer service to help take care of a customer that was ready to walk away from this Dealership and manufacturer all together. Thanks for taking care of my issue. More