Landers McLarty Dodge Chrysler Jeep Ram - Service Center
Huntsville, AL
144 Reviews of Landers McLarty Dodge Chrysler Jeep Ram - Service Center
Service department has taken a nose dive The service department at this dealership used to be top-notch. Not sure if management changed or what but I see many new faces and the service is now The service department at this dealership used to be top-notch. Not sure if management changed or what but I see many new faces and the service is nowhere near what it was. My wife was there for 4 hours for a simple oil change a couple of days ago and I have been waiting now on an oil change for well over an hour. This will be my last visit to this place. It's a shame. I have used this service department for almost 10 years. Can't do it anymore. The guy that checked me in was rude and acts like he hates his job. More
I Always have been given good service A headlight was out, so I brought my Jeep in to replace the bulb and got them to change the other one also and I went ahead and had some other service A headlight was out, so I brought my Jeep in to replace the bulb and got them to change the other one also and I went ahead and had some other services done that were coming up due. They even washed my Jeep. Was taken care of, they gave me a ride to work and then picked me back up. Have never had a bad experience with Landers. Have been using their services since 2006. Will continue to shop there. More
service = great, sales = so so Although the sales team and I have never reached an executable deal, I love the service department. Mr. Frank has assembled a great service crew that Although the sales team and I have never reached an executable deal, I love the service department. Mr. Frank has assembled a great service crew that do quality and timely work at a reasonable cost. If you own a Dodge, Chrysler, Jeep, or RAM vehicle......go see Frank's service team!!!! More
2013 RAM 3500 Surprise Well, I'm one of those customers most service departments hate to see walk in. I build show cars, restore muscle cars and built a couple od drag cars Well, I'm one of those customers most service departments hate to see walk in. I build show cars, restore muscle cars and built a couple od drag cars over the past 45 years as a hobby. I know just enough about every aspect of mechanics and electronics to be dangerous. I say that smiling. My dad was a mechanical engineer and built rockets all his life and I'm a software engineer for NASA. So, what I don't know, I want to know and learn. I just bought a 3500 from out west and drove it back with a list of problems. I was very apprehensive to take it to the dealership, as I typically don't trust anyone to do work on anything I own. But this 3500 is a beast with electronics running everything and that requires a specialized computer diagnostic system. Also, some of the parts are still under warranty. Back to the point. Bree and Matt were awesome. They addressed everything and also did an inspection and found exactly the same things I had observed and their recommendations were spot on. So, my hat is off to these folks and I will recommend them and use them. More
The service adviser (Aleaxa and his listed fellow employees) The service advisers are courteous and efficient. So are the mechanics. Time spent waiting for service was minimal, and Aleaxa and his co-workers kept The service advisers are courteous and efficient. So are the mechanics. Time spent waiting for service was minimal, and Aleaxa and his co-workers kept me updated promptly. This was highly appreciated. More
Excellent Servicing of my car I rate you a 100!! Thanks for such expedient service. Your customer service was off the chart!!! I will be back again! And I will most definitely re I rate you a 100!! Thanks for such expedient service. Your customer service was off the chart!!! I will be back again! And I will most definitely refer others! More
Excellent Service Advisor - Alexa Aspinall “Had both my RAM 3500 and RAM 5500 (both completed 19 Dec) commercial vehicles serviced during December 2018 at Landers McLarty Dodge Chrysler Jeep RA “Had both my RAM 3500 and RAM 5500 (both completed 19 Dec) commercial vehicles serviced during December 2018 at Landers McLarty Dodge Chrysler Jeep RAM dealer in Huntsville, AL. Our Service Advisor, "Alexa Aspinall" is absolutely one of the best we have experienced at any Dodge dealer. He is very professional, courteous, and helpful - he definitely understands the tight schedules with commercial trucks. He follows up and updates us via phone calls also. Additionally, he greatly assisted us in July with the replacement of a BCM on our 3500. One of your best....groom him for higher positions of responsibility and keep him on the Landers McLarty team!!! Thank you! Chip Bridge, Owner/Operator, CatBridge Hauling & Transport, Madison, AL.” More
Top notch dealer. Recently moved here from Illinois found dealing with Ryan Anderson to be my number 1 reason to keep coming back . GREAT SERVICE will definitely be a Recently moved here from Illinois found dealing with Ryan Anderson to be my number 1 reason to keep coming back . GREAT SERVICE will definitely be a return customer with both of my Chrysler products More
Everyone was very helpful and my service advisor was very pr Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and ro Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I’m always pleased with them More
PROFESSIONAL, POLITE, AND EFFICIENT Ryan was a great help, i informed him of my problem and he made it a obligation, and got it done very efficient and quick Ryan was a great help, i informed him of my problem and he made it a obligation, and got it done very efficient and quick More