Landers McLarty Dodge Chrysler Jeep Ram - Service Center

4 weeks and I still don't have my truck fixed After putting in a request for service because the truck would not start on 10 September, I still don't have it fixed (now its October third). This is After putting in a request for service because the truck would not start on 10 September, I still don't have it fixed (now its October third). This is the second time I've had the vehicle in (first time for a different issue) and so far the truck still has the same issues. More

Derek in service never stands by his word. Empty promise after empty promise. My family will NOT buy another car there. Lost our business!!! Horrible after empty promise. My family will NOT buy another car there. Lost our business!!! Horrible More

Excellent service, ready on time, nice people, friendly They made me feel very comfortable,. All of the staff is very friendly, helpful and makes you want to return, even if for a small thing. They made me feel very comfortable,. All of the staff is very friendly, helpful and makes you want to return, even if for a small thing. More

Zack is amazing at his job. The customer always comes first and he keeps me updated as to the status of my vehicle; not just a "it is ready" phone call. He takes p at his job. The customer always comes first and he keeps me updated as to the status of my vehicle; not just a "it is ready" phone call. He takes personal pride in making sure all is done to the vehicle to ensure customer satisfaction. Landers McLarty has an invaluable asset in Zack. More

Service department has taken a nose dive The service department at this dealership used to be top-notch. Not sure if management changed or what but I see many new faces and the service is now The service department at this dealership used to be top-notch. Not sure if management changed or what but I see many new faces and the service is nowhere near what it was. My wife was there for 4 hours for a simple oil change a couple of days ago and I have been waiting now on an oil change for well over an hour. This will be my last visit to this place. It's a shame. I have used this service department for almost 10 years. Can't do it anymore. The guy that checked me in was rude and acts like he hates his job. More

I Always have been given good service A headlight was out, so I brought my Jeep in to replace the bulb and got them to change the other one also and I went ahead and had some other service A headlight was out, so I brought my Jeep in to replace the bulb and got them to change the other one also and I went ahead and had some other services done that were coming up due. They even washed my Jeep. Was taken care of, they gave me a ride to work and then picked me back up. Have never had a bad experience with Landers. Have been using their services since 2006. Will continue to shop there. More

2013 RAM 3500 Surprise Well, I'm one of those customers most service departments hate to see walk in. I build show cars, restore muscle cars and built a couple od drag cars Well, I'm one of those customers most service departments hate to see walk in. I build show cars, restore muscle cars and built a couple od drag cars over the past 45 years as a hobby. I know just enough about every aspect of mechanics and electronics to be dangerous. I say that smiling. My dad was a mechanical engineer and built rockets all his life and I'm a software engineer for NASA. So, what I don't know, I want to know and learn. I just bought a 3500 from out west and drove it back with a list of problems. I was very apprehensive to take it to the dealership, as I typically don't trust anyone to do work on anything I own. But this 3500 is a beast with electronics running everything and that requires a specialized computer diagnostic system. Also, some of the parts are still under warranty. Back to the point. Bree and Matt were awesome. They addressed everything and also did an inspection and found exactly the same things I had observed and their recommendations were spot on. So, my hat is off to these folks and I will recommend them and use them. More

The service adviser (Aleaxa and his listed fellow employees) The service advisers are courteous and efficient. So are the mechanics. Time spent waiting for service was minimal, and Aleaxa and his co-workers kept The service advisers are courteous and efficient. So are the mechanics. Time spent waiting for service was minimal, and Aleaxa and his co-workers kept me updated promptly. This was highly appreciated. More

Excellent Servicing of my car I rate you a 100!! Thanks for such expedient service. Your customer service was off the chart!!! I will be back again! And I will most definitely re I rate you a 100!! Thanks for such expedient service. Your customer service was off the chart!!! I will be back again! And I will most definitely refer others! More