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Landers McLarty Dodge Chrysler Jeep Ram - Service Center

Huntsville, AL

2.7
144 Reviews

144 Reviews of Landers McLarty Dodge Chrysler Jeep Ram - Service Center

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July 08, 2019

Service department has taken a nose dive The service department at this dealership used to be top-notch. Not sure if management changed or what but I see many new faces and the service is now More

by NOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Stinebrickner
Jul 10, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

We are very sorry you didn't have a positive experience when you came to our dealership for vehicle maintenance. It is our goal to provide our visitors with excellent service, every time. It's clear we dropped the ball this time and we are glad you've brought it to our attention. We are dedicated to improving our work processes in order to serve our customers better, especially those who have been doing business with us long-term. We will be reviewing staff performance to ensure the consistent, high-level service our customers deserve is provided.

June 08, 2019

I Always have been given good service A headlight was out, so I brought my Jeep in to replace the bulb and got them to change the other one also and I went ahead and had some other service More

by M. Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Holm
Jun 26, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thanks for your continued years of business with us! We are more than happy to get you taken care of & look forward to doing so for years to come!

May 06, 2019

service = great, sales = so so Although the sales team and I have never reached an executable deal, I love the service department. Mr. Frank has assembled a great service crew that More

by JAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Hamond, Alexa Aspinall
March 31, 2019

2013 RAM 3500 Surprise Well, I'm one of those customers most service departments hate to see walk in. I build show cars, restore muscle cars and built a couple od drag cars More

by Oldguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hutson, Breanna Kilgore
Apr 05, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you for taking the time to give us a review for our service department. We are always striving to improve and all reviews help. We'll share your review with our staff. We appreciate the review and your business!

February 27, 2019

The service adviser (Aleaxa and his listed fellow employees) The service advisers are courteous and efficient. So are the mechanics. Time spent waiting for service was minimal, and Aleaxa and his co-workers kept More

by berchekas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Luna, Kevin Russell, Alexa Aspinall, Hannah Mann, Zack Brady
Mar 18, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you for taking the time to give us a five star review for our service department. We'll share your review with Aleaxa and our team. We appreciate the review and your continued business!

February 21, 2019

Excellent Servicing of my car I rate you a 100!! Thanks for such expedient service. Your customer service was off the chart!!! I will be back again! And I will most definitely re More

by White346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Duffer, Alexa Aspinall
Mar 18, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Wow! We know you have a lot of choices and are glad you choose us! Thank you so much for your business and review!

January 24, 2019

Excellent Service Advisor - Alexa Aspinall “Had both my RAM 3500 and RAM 5500 (both completed 19 Dec) commercial vehicles serviced during December 2018 at Landers McLarty Dodge Chrysler Jeep RA More

by CBHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Steedley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Steedley - 6 stars - extremely knowlegable commercial sales!!! Helpful - pleasant, courteous, professional!, Chris Allan, Phillip Williamson, Alexa Aspinall, Frank Loar, Daniel Smith
Mar 18, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you for taking the time to give us a review for our service department. We are always striving to improve and all reviews help. We'll share your review with our staff. We appreciate the review and your business!

December 14, 2018

Top notch dealer. Recently moved here from Illinois found dealing with Ryan Anderson to be my number 1 reason to keep coming back . GREAT SERVICE will definitely be a More

by Weeds one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Jan 07, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Your feedback is very valuable information for our dealership. Thank you!

December 02, 2018

Everyone was very helpful and my service advisor was very pr Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and ro More

by Dallas4285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas McCutcheon , Douglas Davis
Dec 14, 2018 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you for taking the time to give us a review for our service department. We'll share your review with our staff. We appreciate the review and your business!

November 28, 2018

PROFESSIONAL, POLITE, AND EFFICIENT Ryan was a great help, i informed him of my problem and he made it a obligation, and got it done very efficient and quick More

by FLOORG29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Dec 14, 2018 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you for your business!

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