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Landers McLarty Dodge Chrysler Jeep Ram - Service Center

Huntsville, AL

2.3
148 Reviews

148 Reviews of Landers McLarty Dodge Chrysler Jeep Ram - Service Center

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January 28, 2020

Was in for service today 1/27/20 ,DeJaun was my service advisor. Couldn't ask for a more concerned respectful person. Service was great and my rebel pick up truck is back in A1 order. More

by williamsrd61
Recommend Dealer
Yes
Employees Worked With
Dejuan Lamar
Jan 28, 2020 -

Landers McLarty Dodge Chrysler Jeep Ram responded

We are so glad to hear you had a good experience with us and our service department! We will always get you taken care of!

December 03, 2019

**ZERO STARS IF IT WAS AN OPTION**The Service is **ZERO STARS IF IT WAS AN OPTION** The Service is terrible. I dropped car off around 8am on Friday morn explaining I bought car in Nashville where I More

by Peeps
Recommend Dealer
No
Employees Worked With
Hannah Mann
Jan 15, 2020 -

Landers McLarty Dodge Chrysler Jeep Ram responded

We appreciate the feedback and apologize for the inconvenience we caused. Please call us so that we can get more information on your visit.

November 24, 2019

The sales and service departments both are great. Very pleased with the attention to detail. My car had to stay all day so the shuttle service was especially good to utilize. More

by Nita
Recommend Dealer
Yes
Employees Worked With
Kenny Owens
Nov 25, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Nita, it means a lot to learn that you had a great experience with our dealership. Thank you for giving us the opportunity to serve you!

November 17, 2019

There are some people at Landers McLarty Dodge who are really concerned about moving us customers through the process. Kenny Owens and Derek Smith helped me to get what I needed done. More

by TOMBOY21
Recommend Dealer
Yes
Employees Worked With
Derek Smith, Kenny Owens
Nov 18, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you so much for the kind feedback. We do our best to make sure all of our customers are taken care of when they visit us. We are happy to hear you enjoyed your experience with us.

November 15, 2019

Professional Blake took care of the problem, he explained the problem, he explained the price and gave me the option of using Sunbit to pay for the maintenance, wh More

by beverleyhunnicutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mann
Nov 15, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us feedback about your visit with us! We are so glad we were able to assist you in your vehicle maintenance. Let us know if we can do anything else for you in the future.

November 15, 2019

This dealership has the worst service I ever have seen. They also falsified maintenance and required repairs. Won't even put air in my tires. More

by ericlstaggs
Recommend Dealer
No
Employees Worked With
Multiple
Nov 25, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Mr. & Mrs. Staggs, We are happy we were able to get in touch with you to address your concerns. It really means a lot to have had the opportunity to help make things right!

November 07, 2019

Great seervice and follow-up Blake, the Service Advisor, kept me informed of the status of my vehicle during the repairs and ensured that all my questions were answered. Chris, t More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, last name not know. He is a Service Technician that deals with electical/electronic issues, Derek Smith, Blake Mann
Nov 07, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Pete, We really appreciate your feedback about your experience with our staff and our dealership! We know how big of an inconvenience car repairs can be, so we do our best to make the process as painless as possible! We are happy to hear you were pleased with your visit. Please don't hesitate to reach out if there's anything else we can do for you!

October 14, 2019

Customer Service Great customer Service! Derek and the team have been helpful and friendly every time I’ve been up there. We have two Jeeps and both will continue to More

by Bcrocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Smith
Oct 14, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you so much for your continued business with us. It means a lot to have earned it!

October 10, 2019

Excellent Service Ron is amazing. I had a Grand Cherokee that had an issue and Ron took great pride is trying to find the issue and always kept me informed of the stat More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Holby, Hannah Mann, Zack Brady, Ron Madore
Oct 10, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thanks so much! We appreciate your business.

October 03, 2019

Not Always Perfect, but Customer Sewrvice makes up for it I have had my Jeep in the service department several times. 95% of the time everything goes fine, from oil changes to warranty repair work to lift wor More

by swill8654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Smith, Jonathan Wilson, Cory Love, Norman Morgan, Megan Holm
Oct 04, 2019 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Your feedback means a ton to us! We strive to provide excellent service to all of our customers, but there are certainly times when we drop the ball. It is very encouraging to hear that we've been able to successfully solve problems as they occur. We really appreciate your continued business with us :)

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