Landers McLarty Dodge Chrysler Jeep Ram - Service Center

The sales and service departments both are great. Very pleased with the attention to detail. My car had to stay all day so the shuttle service was especially good to utilize. pleased with the attention to detail. My car had to stay all day so the shuttle service was especially good to utilize. More

There are some people at Landers McLarty Dodge who are really concerned about moving us customers through the process. Kenny Owens and Derek Smith helped me to get what I needed done. really concerned about moving us customers through the process. Kenny Owens and Derek Smith helped me to get what I needed done. More

Professional Blake took care of the problem, he explained the problem, he explained the price and gave me the option of using Sunbit to pay for the maintenance, wh Blake took care of the problem, he explained the problem, he explained the price and gave me the option of using Sunbit to pay for the maintenance, which I did. More

This dealership has the worst service I ever have seen. They also falsified maintenance and required repairs. Won't even put air in my tires. They also falsified maintenance and required repairs. Won't even put air in my tires. More

Great seervice and follow-up Blake, the Service Advisor, kept me informed of the status of my vehicle during the repairs and ensured that all my questions were answered. Chris, t Blake, the Service Advisor, kept me informed of the status of my vehicle during the repairs and ensured that all my questions were answered. Chris, the Technician, took time to personally explain the problems and repairs that he had completed. He also went for a test drive with me to ensure things were functioning correctly. Derek, the Service Manager, provided assistance in ensuring that my vehicle was promptly scheduled for service and followed up daily on the progress of the service. While my vehicle's problem was an electrical gremlin they all stayed on top of things and got the repairs completed in a timely manner. More

Customer Service Great customer Service! Derek and the team have been helpful and friendly every time I’ve been up there. We have two Jeeps and both will continue to Great customer Service! Derek and the team have been helpful and friendly every time I’ve been up there. We have two Jeeps and both will continue to go there for our work. Thanks! If you are buying one though. Ask for Willie! More

Excellent Service Ron is amazing. I had a Grand Cherokee that had an issue and Ron took great pride is trying to find the issue and always kept me informed of the stat Ron is amazing. I had a Grand Cherokee that had an issue and Ron took great pride is trying to find the issue and always kept me informed of the status. He really cared about me and getting my car fixed and there are not many people nor car dealerships that really take that pride in their work in more! Thank you Ron for being so diligent and amazing! Landers McLarty has an amazing employee in you! More

Not Always Perfect, but Customer Sewrvice makes up for it I have had my Jeep in the service department several times. 95% of the time everything goes fine, from oil changes to warranty repair work to lift wor I have had my Jeep in the service department several times. 95% of the time everything goes fine, from oil changes to warranty repair work to lift work etc etc. In the 5% time that it isn't perfect, Derek Smith goes out of his way to "fix" it or make sure I am happy all together. At the time when I am frustrated about it, of course I do not see it that way, but in the end I am more than taking care of by Derek and everyone else at LMDCJ. With that, there is no where else I take my Jeeps to other than them. Heck I haven't ever in my life been anywhere that doesn't make some kind of a mistake, but their customer service is above all and more than makes up for it. More

4 weeks and I still don't have my truck fixed After putting in a request for service because the truck would not start on 10 September, I still don't have it fixed (now its October third). This is After putting in a request for service because the truck would not start on 10 September, I still don't have it fixed (now its October third). This is the second time I've had the vehicle in (first time for a different issue) and so far the truck still has the same issues. More

Derek in service never stands by his word. Empty promise after empty promise. My family will NOT buy another car there. Lost our business!!! Horrible after empty promise. My family will NOT buy another car there. Lost our business!!! Horrible More