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Landers McLarty Dodge Chrysler Jeep Ram - Service Center

Huntsville, AL

2.7
144 Reviews

144 Reviews of Landers McLarty Dodge Chrysler Jeep Ram - Service Center

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December 31, 2013

I am new to huntsville and this is the first time I have used this dealership for any type of service. I was impressed by how friendly everyone was, and also how quick my oil change was done. It didn't hu More

by ashleywiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 16, 2013

Meredith was absolutely courteous and professional. She offered status updates without having to be asked. She dealt very well with a rude customer while I was there. I would give her a 10/10. More

by anthn813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Childress
December 02, 2013

I have been a customer of this dealership for over 25 years; purchased Jeeps, Dodge Ram Trucks, and Fiats. Not only do they sell wonderful products but the main reason I purchase vehicles here is the se More

by 8lists
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Locke, Tony, The Fiat guys, two women who work the service lane, Ryan at service lane, Barney Lopez, Matt Hutson, Felicia White
December 02, 2013

Excellent experience as always. Very friendly and helpful staff. I like how they go over your service and inspection receipt with you before you leave. Comfortable lounge area with free coffee service. Alway More

by Flournoy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
November 27, 2013

Kevin Russell was very helpful in explaining the needs of the vehicle and the work that was done. He was patient, informative, and professional. His confident expertise and "every-man" mannerism helped me to More

by WVBattle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
November 26, 2013

Service was completed in under 30 minutes. However, I asked for the tire pressure to be checked and tires still had less than 32 psi in each tire. More

by Popedm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 26, 2013 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Thank you for taking the time to post your review on our Dealer Rater page. I apologize that you were not completely satisfied with your visit and would love the opportunity to check your tire pressure and make sure it is correct. Please feel free to contact me as soon as possible so that we can get this matter resolved for you. Kristian Chesser Customer Relations Manager 256-698-0681 kchesser@landersmclartydcj.com

Nov 29, 2013 -

Landers McLarty Dodge Chrysler Jeep Ram responded

Ms. Pope, Thank you for taking the time to speak with me today about your recent service visit. Again, I apologize that we did not address your tire pressure when you were visiting our service department. As I stated on the phone please contact me when you are available and I will be sure to get your tire pressure corrected immediately. Sincerely, Kristian Chesser Customer Relations Manager 256-698-0681 kchesser@landersmclartydcj.com

November 21, 2013

Matt was very respectful and helpful in helping find the problem with my car. I will definitely recommend this service center, and will always bring my families cars in for service! More

by cjmcclure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hutson
November 21, 2013

Meredith was helpful, cheerful and professional. She's the kind of employee that every employer seeks! Don't waste my time by requiring more words than necessary. More

by maryjim01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
November 20, 2013

Allan Buchanan the ONLY tech that I will allow to work on my car other than an oil change. His knowledge of expertise is outstanding and he is always willing to answer any questions I may have. I don't kno More

by Schugman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 20, 2013

Friendliness and care shown to the customer (me), is what I appreciate. Jim Hartman, on (3) visits now, continues to lend himself, to being an excellent example in accomplishing that; Thank You Jim!!!!! More

by 1rtluver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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