Landers McLarty Dodge Chrysler Jeep Ram - Service Center
Huntsville, AL
146 Reviews of Landers McLarty Dodge Chrysler Jeep Ram - Service Center
Service Was glad they could get my car in to figure out what was wrong with it on Saturday, May 24th. When I first called before speaking to the Service Mana Was glad they could get my car in to figure out what was wrong with it on Saturday, May 24th. When I first called before speaking to the Service Manager that it would be over a week before they would be able to diagnose the issue. More
Repairs Great service. Was kept informed of cost and time throughout the process. Derek kept me informed all the time my car was in the shop. Great service. Was kept informed of cost and time throughout the process. Derek kept me informed all the time my car was in the shop. More
Best dealership experience i've ever had These guys are great. Brought my PT Cruiser in for a complex electrical problem...replace the TIPM. The customer service adviser, Brent Stremel sche These guys are great. Brought my PT Cruiser in for a complex electrical problem...replace the TIPM. The customer service adviser, Brent Stremel scheduled me for an appointment and took the car at the appointed time. The repair was done expertly the first time and i know i can trust these folks to help me in the future. The repair was also about half what i would have been charged in Georgia in my hometown. Great experience! Thanks, Guys! More
My car was there for a check engine light for 5 days. They never got around to check it out. When asking about the delay the response was "sorry, we are a popular place". One time when I called in I was They never got around to check it out. When asking about the delay the response was "sorry, we are a popular place". One time when I called in I was on hold for 12 minutes then was hung up on. More
Jim took care of the issue and resolved it quickly. The door lock went bad and it had to be ordered. Jim is an excellent employee. I have used this dealership for years and have found them to be fair and door lock went bad and it had to be ordered. Jim is an excellent employee. I have used this dealership for years and have found them to be fair and very knowledgeable. More
While no one wants to have their vehicle serviced, it is good to know that Landers McLarty has a knowledgeable staff to take care of the needs required. The service advisors have always taken care of me an good to know that Landers McLarty has a knowledgeable staff to take care of the needs required. The service advisors have always taken care of me and keep me updated on the progress of my repairs. More
My advisor Shane was very polite and informative. She did a great job and i would request her again. She explained to me what the technician was doing to my vehicle. did a great job and i would request her again. She explained to me what the technician was doing to my vehicle. More
Jim Hartman is to be commended for his friendly and helpful customer service. We have had several issues with our Jeep since purchase, and Jim has worked to successfully resolve these for us in a very helpful customer service. We have had several issues with our Jeep since purchase, and Jim has worked to successfully resolve these for us in a very professional and caring manner. More
My car is my life, and this car that I love, has been giving me a lot of problems. Enough problems, that I called Chrysler. They sent me to Landers-McClarty. Michelle was a sweetheart and showed a lot of giving me a lot of problems. Enough problems, that I called Chrysler. They sent me to Landers-McClarty. Michelle was a sweetheart and showed a lot of empathy. I was ready to leave, when Mr. Wallace came to me and explained the process that I might have to go through, but assured me of satisfaction. I left the dealership feeling that the people I dealt with cared, and will help me with what I hope is not just a LEMON. More