Landers McLarty Dodge Chrysler Jeep Ram

If I could give zero stars, I would! Poor excuse of a service department. I purchased a 22 Wagoneer and have mistakenly brought it here 3x for various warranty work-each time promised a Poor excuse of a service department. I purchased a 22 Wagoneer and have mistakenly brought it here 3x for various warranty work-each time promised a loaner vehicle like is part of the Wagoneer promise…EACH TIME after making the appointment and the need for the loaner known, being told THE DAY OF that the loaner wouldn’t be available. The third time they never even contacted me, I had to call THEM to double check everything was good before driving over just to be given the run around….then finally at near closing time being told the loaner wasn’t returned and in the entire city of Huntsville, not a single Enterprise had a comparable size vehicle they could put me in to complete the work I’ve been scheduled and waiting for for two MONTHS!!! Two whole months. To say I am frustrated is the understatement of the century. So now here I sit with warranty parts I am not allowed to take possession of and work that needs completed. Landers has zero nearby competitors for Jeep so perhaps that is the reason for total s*^%t service or maybe it comes from the top and whoever “manages” this excuse of a dealership. More

Donovin and Rob Dunn took such great care of me! They provided such great service and put me in a car I love! Would definitely recommend them! Thanks guys! They provided such great service and put me in a car I love! Would definitely recommend them! Thanks guys! More

They were nice like most dealerships to sell you something, but once you leave the lot & still have issues with what they were supposed to have fixed, or maybe it’s a new issue, who knows ! I unde something, but once you leave the lot & still have issues with what they were supposed to have fixed, or maybe it’s a new issue, who knows ! I understand it’s a used vehicle, but they could have Atleast responsed back to my txt about All the problems I was having with the vehicle & my out of pocket expense I had to pay before even putting a tag on it ,especially when they said let me know if you have any problems with the jeep.. I was very unhappy !! More

Very friendly staff didn't have any problems. They made us a great deal on new dodge ram truck. They made us a great deal on new dodge ram truck. More

It was really quick and easy, and everyone was fantastic! Great deal, great explainations and support! Great deal, great explainations and support! More

Customer service was phenomenal. I love this place best dealership in Huntsville. Great work environment and atmosphere to be in. I love this place best dealership in Huntsville. Great work environment and atmosphere to be in. More

I went there at 5pm, needed to leave with a vehicle and they made it happen for me. Travis and Renan were awesome. Renan specifically was very helpful. they made it happen for me. Travis and Renan were awesome. Renan specifically was very helpful. More

Lou Birgans was very cordial & accommodating. I was impressed with the ease of the transaction process. Rob Dunn met my requests and accepted my offer to make this sale silky smooth!! I was impressed with the ease of the transaction process. Rob Dunn met my requests and accepted my offer to make this sale silky smooth!! More

AVOID THIS PLACE ! !!I think the majority of reviews are fake and posted by employees. If you look across social media you will find a troubling trend of poor service, !!I think the majority of reviews are fake and posted by employees. If you look across social media you will find a troubling trend of poor service, dishonest practices, and terrible service. Avoid this dealership at all costs. They blame everything on COVID, supply chain, and lack of employees. However if you look at the reviews from various sites you will see similar complaints existed prior to COVID. More

Very professional! Didn’t have any problems with my purchase at all ! Would definitely recommend this dealership to anybody that’s looking for a car Didn’t have any problems with my purchase at all ! Would definitely recommend this dealership to anybody that’s looking for a car More