Landers McLarty Dodge Chrysler Jeep Ram

Twenty five words cannot begin to explain the horrible experience I had with this dealership. After my wife wrote a check upon agreed pruchase price they called the next day and said they made a mistake a experience I had with this dealership. After my wife wrote a check upon agreed pruchase price they called the next day and said they made a mistake and We owed another $3,000.00. I told them the check was made out in the amount they asked it to be and they agreed it was but now said they made a mistake. Sales manager said if we do not pay them we would not be mailed a title. I had to hire a lawyer to get my title. Also was told they were coming to get the truck out of my driveway. You would not believe the threats and calls the next few months. I called the oweners in Ark and reported the actions of this dealership. DO NOT TRUST ANYTHING ANYONE SAYS OR ANY WRITTEN DOCUMENTS THEY WRITE. SCAM is a word I would use to describe this dealership. Please go else where. More

The whole experience was altogether excellent. I'd not know how to improve on it. I look forward to a long and friendly future relationship and anticipate the same high quality service. know how to improve on it. I look forward to a long and friendly future relationship and anticipate the same high quality service. More

I was treated with great respect and understanding from the initial phone contact to signing the final sheet of paper. Elyse - along with everyone else - was very personable and the atmosphere was very the initial phone contact to signing the final sheet of paper. Elyse - along with everyone else - was very personable and the atmosphere was very relaxed. I never felt pressured and felt like they were genuinely trying to earn my business. I had a great experience. More

Friendly and helpful staff. No pressure. Was shown multiple options and they offered suggestions for what I was looking for. Best experience at a dealership I ever had! multiple options and they offered suggestions for what I was looking for. Best experience at a dealership I ever had! More

The service and staff were outstanding! Special thanks to Aretha and Richard. The family-feel of the staff makes a person feel welcomed and appreciated. THe staff is very knowledge about their vehicles, prof Aretha and Richard. The family-feel of the staff makes a person feel welcomed and appreciated. THe staff is very knowledge about their vehicles, professional handling of everything, and know how to make a person feel comfortable, unrushed, and secure in investing in a vehicle. I will gladly refer anyone I know that's planning on purchasing a vehicle to go to this dealership and see Aretha or Richard. I feel as if was a blessing to meet those guys and all others there. More

This is the very first time in my life(I am 61 years young) that I have had such a positive experience in purchasing a vehicle. It is also the first time I didn't get home with a new vehicle and wonder young) that I have had such a positive experience in purchasing a vehicle. It is also the first time I didn't get home with a new vehicle and wonder where I went wrong in making the deal, feeling I paid too much and the sales person is laughing say "boy what a catch". They made me feel special. They made me feel that I was important to their business and "bottom line". I was never rushed or pushed. I was given room to think about what I was doing and make the best deal I could on the purchase. There was no haggling back and forth over the price. The price was the best price for me and I feel good about it. I will go to them in the future for any vehicle purchase and will recommend them to anyone who is looking for a good experience in making this large and valuable purchase. Satisfaction is their goal and they deliver. More

My wife and I went to trade in our vehicle. We had bought the vehicle from Landers so decided to trade it in at the same place. We arrived at 9.45 am on Saturday morning, and by 3.30 in the afternoon bought the vehicle from Landers so decided to trade it in at the same place. We arrived at 9.45 am on Saturday morning, and by 3.30 in the afternoon, we still hadn't received the trade in price against our new vehicle!We walked out and went home, followed by a phone call from the dealer, letting us know a price had been decided on our trade in vehicle, but he would have to make sure with the finance center first. He would call us back ASAP. End of the day Saturday no one had called back! Sunday, no one called us back until 4 in the afternoon, finance had agreed on the price, and if we could come back in on Monday for the boss to have a final look at the vehicle, even though he had already reviewed and test drove our vehicle. Went back on Monday, at 5pm, by closing time, 8pm, we STILL had not got the finance sorted out. We were ready to walk out, when by magic it was all decided, and we could pick up our new vehicle in the morning. Tuesday after work, went to pick up our new vehicle, expecting to just sign the final papers......but no! they hadn't got the finance papers finished.....and guess what?!!!they were now closed!!!!! Now Wednesday, new car in drive way, but still going back tonight to sign final finance papers!!!!!! What a saga to just buy a vehicle!!!!! More

Lets Start off with this FANTASTIC DEALERSHIP!!!!!I have bought many a cars in my lifetime but the one thing that stood out to me about Landers Mclarty Dodge was when I pulled up(THEY ACTUALLY LET ME TAKE A bought many a cars in my lifetime but the one thing that stood out to me about Landers Mclarty Dodge was when I pulled up(THEY ACTUALLY LET ME TAKE A FEW MINUTES TO LOOK AT CARS WITHOUT 100 SALESPEOPLE RUSHING ME) Frank Williams who is actually the General Manager at this dealership was very involved along with his whole staff if someone did not know the answer to my question one of the salespeople there were more than willing to help its not like im not getting paid so we will let that salesperson worry about it.I am now the proud owner of my very first 2010 Toyota Venza thanks to the ENTIRE TEAM at Landers Dodge the only problem you will have at this dealership is there are quite a few new salesman there that are still learning but they bent over backwards to accomadate me and my family let this team mesh together for a while and this could end up being one of the best dealerships in huntsville to shop at they were there to assist me in buying a car not one person was there to SELL me a car............THANK YOU LANDERS MCLARTY FOR CARING..... More

The Landers McLarty Dodge dealership in Huntsville is probably the worst car buying experience that I have been a part of. I took my stepson to Huntsville to purchase a vehicle on the Fourth of July. I t probably the worst car buying experience that I have been a part of. I took my stepson to Huntsville to purchase a vehicle on the Fourth of July. I took him to the Landers Mclarty dealership and purchased a 2007 Toyota Camry SE. I left from the dealership after all the preliminaries had been taken care of and my stepson stayed and signed all the paperwork because he was buying the vehicle. A week went by and I called the dealership and asked about paperwork to buy a tag. The lady at Landers told me all I needed was to take the paperwork showing the purchase of the vehicle to the courthouse. I did that the next day and the courthouse could not issue a tag because the paperwork I had was not what they needed to issue a tag. That evening my wife came to me after I was in bed and said a guy named Mike was going to repo the Camry if she did not sign as a cosigner on a loan with our son. I then told her to call them the next day and take the car back to them. My wife took the next day off work and drove to Huntsville with our son and the Camry. She talked to Mike Shnefield when she got there.She gave him the keys and said she needed to get the check for three thousand dollars back from him.He said he couldn't do that.She asked for the keys to the car back and he told her it wasn't her car. She told him that the three thousand dollar down payment was also not his money. He said the check had not cleared the bank which it had cleared the bank two days before. Long story short it took my wife 3 hours and a day off to clear up something that never would have happened at a reputable dealer. You don't make mistakes and then tell the customer that they are at fault because of your mistakes. Landers McLarty needs to take a look at their dealership because they really have some issues. I do not recommend this dealer to any one. I'm sure they have some people working there that are great folks. If you leave your rotten apples in the basket with your good ones sooner or later they all spoil. More

I called the dealership and their internet page said they had a car in stock. I even called to confirm that the car was there. Nania said they have the specific car. This was around 3pm, so we drove over had a car in stock. I even called to confirm that the car was there. Nania said they have the specific car. This was around 3pm, so we drove over an hour to see this car. We got there and waited over 45 minutes to find out that the car was not there. Then they drove us to an overflow lot and tried to sell me a more loaded white car. They had a Tungsten car (more loaded though) and it took forever to get the keys. I am still not happy that they told me the car was there but it was not. We sit in the negotiating office about three hours and they did offer a reasonable amount on my trade but did not offer anything other than the 1000.00 rebate on theirs. I told them I would just prefer the car I was looking for. They said they could have the car I wanted by the next day. I asked again about the price of this car and was not given one but they would give me a good deal. Next day rolls around and another dealer had the car and over the phone gave me a great deal on my trade and the car I was looking for. This dealer told me that car would probably be there by night and I would be called. Well no call so I got the other car because the other dealer actually had it and made me a great deal. The next day this dealer calls me to come and get the car, I told them to go ahead a sell it, I found a better deal. They got mad and then the Sales Manager called back and was really short with me. I will never buy anything from this dealer. Beside this dealer not knowing what cars he has and the rudeness I forgot to add that on the more loaded car that I did not want he told me that there won't be much off as theses cars sell so good he can get what he wants. He also told me they sell 400 cars a month. Yeah Right! He said the economy never affected them, they sell 8 to 9 cars a day easy and well over 20 on the weekend. More