Landers McLarty Dodge Chrysler Jeep Ram

Buyer beware Go over whatever you buy with a fine toothed comb. Had to buy new tires within a week of buying car because I couldn't see the tread was gone in the r Go over whatever you buy with a fine toothed comb. Had to buy new tires within a week of buying car because I couldn't see the tread was gone in the rain. They are sneaky in financing. I told them I would pay no more than what I agreed when taxes were determined to be more and asked that they write in for the new tax amount and all they did was put back in the old tax info so now I have to pay for that out of pocket. They're pushy and I should have just walked out but I was weak and did not. They told me the car had DVD players that for some reason weren't present and once the deal was almost done I find out that it in fact had no DVD players the original owner took them and left the set up for it. When I called about the mostly bald tires after I went home they said there was nothing they could do I bought it as is and used. Even though Kevin said they knew it needed new tires. Pretty sleazy if you ask me. I was in general not happy with their customer service. They do not care about you once they have your money no matter what kind of back handed way they got it. There are plenty of other dealerships in Huntsville or surrounding areas to use instead of these crooks. More

So enjoyable! Had such a wonderful time shopping with these two ladies! They were so helpful and took very good care of me while I was shopping for my new car! I lo Had such a wonderful time shopping with these two ladies! They were so helpful and took very good care of me while I was shopping for my new car! I loved the fact that they didn't try and pressure me into something that I would not be happy with! Feel like I have two new friends! Thanks so much! Will buy again! More

CM NOT AS GOOD AS INTERNET PORTRAYED I Purchased my RAM 1500 in 2011 from Landers McLarty. Hear is what I have been unhappy about. The first issue was when I purchased the truck I stipu I Purchased my RAM 1500 in 2011 from Landers McLarty. Hear is what I have been unhappy about. The first issue was when I purchased the truck I stipulated that I was buying the truck to pull a trailer of about 8,000 pounds. The salesman recommended the 1500 Crew Cab with the Hemi. While the engine has more than enough power, when I first pulled a U-haul car trailer and 58 Thunderbird both weighing about 6090 pounds. I was not happy, I definitely should have gone with the 2500. The next issue was that I purchased a spray in bedliner, and Landers Mclartly never scheduled to have my truck completed. At which time the amount I paid for the liner was $100.00 more than the cost of the Liner of LM never returned the overage. I recently stopped in looking for a new 4 door Wrangler Rubicon, with a standard Transmission listed on the Internet Website but it wasn't there. I gave them my information of which they already had since I purchased my truck there to call me when they had a jeep come in that matched the items that I wanted, but they never called me back. So recently I received a phone call stating that my truck had a recall on the Rear axle Pinion nut. The notifications told me to call a DODGE/RAM corporate number to schedule an appointment and validate the parts would be available. I called the number and they past me to the Customer Service of LM which the service person validated the part was available and asked me what time I wanted to bring the truck in for service. I told them 23 December 2014 at 0700. Knowing this was a normal drop of time anyway I believed my vehicle would be completed without issues. I was the first vehicle their and was assured I would be taken care of. By noon I had not heard anything and called the Service Department, I was told they could not find the part and my truck would not be completed until the end of the day. I picked up my truck and at 16:00 and expressed that I was unhappy as I had made an appointment and was assured the item was available, I asked if there was a survey or something that I could fill out, but was told I may receive something in e-mail. Fast forward to 26 December 2014, I received a call on my answering machine that goes into a loop to press a button or enter a response if I was happy or dissatisfied with my Service. What a Crock. More

Above and Beyond Customer Care OUTSTANDING MR.KEVIN RUSSELL! KUDO's to you for going ABOVE and BEYOND! You deserve a Pat on the BACK Sir! KUDO’s” to you! OUTSTANDING MR.KEVIN RUSSELL! KUDO's to you for going ABOVE and BEYOND! You deserve a Pat on the BACK Sir! KUDO’s” to you! More

Great Experience I would like to commend Jodie VanCronkhite on her excellent customer service. She went above and beyond the call of duty. She is an excellent communic I would like to commend Jodie VanCronkhite on her excellent customer service. She went above and beyond the call of duty. She is an excellent communicator, especially important since I am hearing impaired. Overall, it was a positive experience. Thank you! Sherry Blanton More

Robert Riley is the best We have dealt with Robert before and he is always helpful and friendly. This was our first time to deal with Venson, and he was great. Both individu We have dealt with Robert before and he is always helpful and friendly. This was our first time to deal with Venson, and he was great. Both individuals made sure to get us everything we needed and made this a great experience. More

First Car Purchase My salesman Willie White provided an excellent experience for me purchasing my first car. (2014 DODGE CHALLENGER) He goes above and beyond with his wo My salesman Willie White provided an excellent experience for me purchasing my first car. (2014 DODGE CHALLENGER) He goes above and beyond with his work, and takes his job seriously. I wanted my challenger all white no questions asked and he found just that. But before I could say yes he found the same car, a year newer for about the same price and fell in love the day they delivered it to me. Bypassing the loathing wait at the dealership and went straight to work in style! Thanks Willie and Thanks DODGE Mclarty! Markala Arnold More

Car purchase Outstanding customer service from Robert Riley. I was able to obtain a new Caravan with everything we needed. He went to the extreme to assist in eve Outstanding customer service from Robert Riley. I was able to obtain a new Caravan with everything we needed. He went to the extreme to assist in every way possible to ensure I got what I wanted. More