Landers McLarty Dodge Chrysler Jeep Ram

Vehicle purchas3 I was a little hesitant at first about purchasing a vehicle. However, working with a great team, I was able to find a vehicle that I really like and h I was a little hesitant at first about purchasing a vehicle. However, working with a great team, I was able to find a vehicle that I really like and hope to enjoy for years to come. Thanks guys for your dedication and leadership!!! The magic happened.... More

Pleasantly surprised by the process I went to Landers McLarty in order to do some window shopping since I was in the market for a truck to replace my 2002 Ram purchased new across the st I went to Landers McLarty in order to do some window shopping since I was in the market for a truck to replace my 2002 Ram purchased new across the street at what was then called the Huntsville Dodge Autoplex. I had planned to look at full size pickups from all the major manufacturers but since my 2002 performed flawlessly for 200K miles, I was going to look at Ram trucks first. I'm glad that I did since I left Landers McLarty about 2 hours later with a 2016 Ram that met or exceeded all of my requirements. I was pleasantly surprised by the entire purchasing process. All Landers McLarty personnel that I dealt with were professional, friendly, and knowledgeable. Robert Riley thoroughly explained the operation and function of all features that were unfamiliar to me. All questions were answered quickly and to the level of detail that I needed. I highly recommend Landers McLarty and the personnel that worked with me to anyone in the market for a vehicle. More

Sales, finance, and the service department can't be trusted I bought my 2013 Dart GT from Landers Dodge 2 years ago this past September. I have had nothing but issues with them since. Every service visit led to I bought my 2013 Dart GT from Landers Dodge 2 years ago this past September. I have had nothing but issues with them since. Every service visit led to some type of delay or other problem, I constantly had to battle the finance guy to stop changing numbers on the paperwork and still come to find out he didn't put down the 100,000 mile extended warranty I had asked and was charged for, and you can't expect management to get in touch with you when you try to report an issue. Time after time I have had issues there and if it wasn't for the included oil changes then I would not be returning. I have had them try to get me to pay another $100 for an alignment 4 months after getting one and while the car was still perfectly aligned. They lost or broke a wheel stud and tried to blame it on me even though they are the only shop to work on my car. My Uconnect system went haywire causing me to lose my radio, climate control, phone, backup cam, and other safety features and it was going to be weeks before they could see me. The service manager ignores my voicemails despite the fact that I have had a number of legitimate issues since buying the car there. More

Beware! Took my 2013 Jeep Wrangler Unlimited to the Service dept because of 2 of my seat belts not working properly and my heater would blow hot air until the Took my 2013 Jeep Wrangler Unlimited to the Service dept because of 2 of my seat belts not working properly and my heater would blow hot air until the vehicle slows down or stops, then it would cool off. Long story short, they had my vehicle a week and a day and did NOTHING! I have an extended warranty, however, they said someone came to inspect the issues with my Jeep and they would not be covered. I was told that my upon inspection, my heater core was not cracked, but clogged and to flush it was not covered. After picking up my vehicle, I had 2 former employees of that service dept look and there was no way they inspected my heater core! When I told the service writer that, he agreed that it had not been inspected correctly! Also, I was told that there was a known problem with a chemical reaction of fluids clogging the heater core & was given info on the fix! If they know that, they should fix it! Do not trust these guys! The worst thing they did was lie to my face! More