Landers McLarty Chevrolet

The service was Great. It was a very relaxed environment with a level headed staff. David was easy going and helpful with every step of the car buying process. John was a nice guy that did his job with exc with a level headed staff. David was easy going and helpful with every step of the car buying process. John was a nice guy that did his job with exceptional speed and efficiency. Cindy was very energetic and a great help setting up things with onstar etc. Thanks! Loved the Service! More

My experience with this dealership was very good. The staff was friendly and all my questions were addressed in a very professional and kind way. staff was friendly and all my questions were addressed in a very professional and kind way. More

Very friendly and courteous, and enjoyment to work with. I would have no trouble referring friends or family to see him. Great experience, nice attitude. I would have no trouble referring friends or family to see him. Great experience, nice attitude. More

awesome experience. Cindy Evans is a real godsend and was a pleasure to work with. We went in to just look around and ended up purchasing a used car 2008 Edge. the process went smoothly and Cindy was not a pleasure to work with. We went in to just look around and ended up purchasing a used car 2008 Edge. the process went smoothly and Cindy was not only knowledgeable but true professional More

I'd like to thank Landers Mclarty Chevrolet for such great service. I've bought my last 3 vehicles from there and the sales team they have is just absolutely wonderful. My sales person Marcus is the bes great service. I've bought my last 3 vehicles from there and the sales team they have is just absolutely wonderful. My sales person Marcus is the best. He took his time and went over every feature with me to make sure that I understood them all. I will definitely let all my friends and family know who they need to see. Even the young lady Genie from customer service was just as nice as she could be and very knowledgeable about OnStar. To the sales manager who came out and thanked me for my business, I thank you. You guys are great. More

I had test drove the Ford Fusion Titanium Hybrid that day, which was priced a little more than the Volt, and had considered the Ford C-Max, but the Volt had very good consumer reports ratings so I went t day, which was priced a little more than the Volt, and had considered the Ford C-Max, but the Volt had very good consumer reports ratings so I went to the Chevy dealership I was most familiar with, having driven by it all the time on the way to work. I drove into the customer parking lot walked towards one of the corvette stingrays that was parked outside the front, and Zeke walked out the front door and greeted me with a smile. He asked me if I was interested in that car and I said I was interested in a Chevy Volt. So we walked toward the east side of the lot and found what I recall as being the only Volt in the lot, but in a color I happened to like. I drove the car on a short test drive around the dealer ship (exiting the dealership west on University Drive). I wanted the car. So we sat down and started the application process. Admittedly there were issues initially processing my application because of what appeared to be network issues (or entering my social security number incorrectly), but I was approved for financing. Ben completed the finance application and bill of sale expeditiously, then I spoke with Genie about On-Star and the locking nuts for my wheels. Overall it was a good experience. I do wish I had more time to have the controls explained to me, information about Level 3 DC Fast Chargers explained (didn't know about these at the time), and the tires inflated to 35 psi (I was getting warning messages with them at 31 psi), but I was getting tired myself, so I drove the car home, after receiving cookies from Genie and completing the brief car orientation experience in-car. I was extremely happy with the price (the $5000 trade-in), everyone was friendly, and there was nothing wrong with the new car I drove out of the parking lot. More

From the moment I filled out my online application until the time I drove off the lot I felt welcomed and appreciated. Everyone who I dealt with greeted me with a handshake and smile and a continuing thanks the time I drove off the lot I felt welcomed and appreciated. Everyone who I dealt with greeted me with a handshake and smile and a continuing thanks for your time and business was heard throughout the whole process. At times when there were disagreements on my part over payment and rates the team was willing to work with me and understand my particular situation. These guys really made the whole process feel like I was a friend visiting friends. I give an A Plus to the team of individuals I worked with today and as a customer I appreciate being cared for, respected, and thanked for choosing to do business with someone. They nailed it all and I look forward to seeing the same team my next go around. Thanks, Gary W. Turner Sr. Ardmore, AL More

From the first telephone call to the handshake with the keys - my experience was AWESOME!!!! Everyone was so friendly - even the people who were not helping you. The staff checked on me at least five tim keys - my experience was AWESOME!!!! Everyone was so friendly - even the people who were not helping you. The staff checked on me at least five times. This was in addition to my wonderful salesperson, Marcus. Marcus knew what I wanted, selected the perfect vehicle, and explained all of the options. I can truly say I did not deal with a salesperson, but a member of my family. He was honest, respectful, and knowledgeable. Excellent, excellent, experience!!!! More

I came in to the service department this morning with my Yukon making a nasty noise. I explained that I was 8 hrs from home and was wondering if someone could give me a hand by letting me know if my issue w Yukon making a nasty noise. I explained that I was 8 hrs from home and was wondering if someone could give me a hand by letting me know if my issue would leave me dead on the side of the road with my wife and two small children. The tech explained that there is a $95 fee to look at the vehicle, but that's only if they didn't fix it...I tried to make the point that if its something huge that I can't afford I'd be out $95 no matter what. I told him I knew they didn't work for free, but after being in a service mgr for years myself I just didn't understand why they couldn't help someone out in need. I wasn't asking for free, just to know before I blew $100 while 8hrs from home. By the way, I was the only car in the service department. My local dealership would never do this...so I went to the local Goodyear store and they happily diagnosed my vehicle and got the cash for my simple repair. Thanks to Jay at advanced auto parts for the referral to Joanie Upton at Goodyear! More

NEVER AGAIN! On August 3rd, we went to this dealership to buy a used car. The salesman got us approved for a 2010 Chevrolet Aveo LS and we dealt with the finance dept. We asked if this was a done deal, they buy a used car. The salesman got us approved for a 2010 Chevrolet Aveo LS and we dealt with the finance dept. We asked if this was a done deal, they said yes.A week later, we are called and told that our loan was not approved & that we had to bring the car but he would put us into a 2006 Maxda 3 as long as we got there first thing in the morning. Before they even opened, went to look at the car and saw the sunroof was open and there was water in the console area. The salesman said that it wasn't a problem. The salesman requested that we clean out the Aveo as they had someone there to test drive it. He came back saying the Mazda had been sold the previous day. We asked where was our vehicle that we traded in the week before, got told that its no longer on the lot. He then explained the only vehicle left on the entire lot was a two door 2007 PT Cruiser Convertible. We weren't happy at all but since we were told that our vehicle was no longer on the lot, the Aveo was apparantly "too much car for us", the Mazda had been sold already, we were stuck with either this car or nothing at all. So we took the PT home, the very next day we had issues with this vehicle. Coming home, it started spuddering, a noise went off, the check engine light came on, and going over 40 miles an hour the steering wheel would shake. We drove it back to the dealership and spoke to the used car manager. He gave us a loaner car, explaining that the service department was closed that day but he would put it into the shop the very next morning to get a diagnosis. Two days later, we get called back to come pick up the PT. The manager tells us that they only needed to replace the sensor light and nothing else was wrong with the car. So we decide to take it to another mechanic to get their diagnosis. Come to find out that the shaking wasn'[t fixed and that there was something wrong with the engine and transmission. The next day, we go back to the dealership and explain what our mechanic discovered. The manager actually sat there and argued with us that our mechanic was wrong and that their service department was right. We also explained our treatment from day one regarding the whole car purchasing experience with this company and we weren't happy being forced into a car that we didn't want in the first place but were given no choice. He proceeds to argue with us again, saying "no one forced you into that car, you could have walked away at any time". Our reply was that if we had walked then we would have been out the down pymt and our vehicle as well since it was no longer there. My boyfriend discovered that our vehicle was still in fact on the property. Upon learning this, we demanded our vehicle back and our down payment since they lied to us from the beginning. The manager refused to give us our vehicle back stating that they didn't even have the title on the premises any longer and he refused to give us our money back stating that if we gave him a day or two he would try to find us another vehicle to appease us. By this time, we were completely fed up and wanted nothing more to do with them. After informing the manager that we would be calling our attorney and him telling us that we were more than welcome to do so, we proceeded to make a few more phone calls to various people including the news station. Twenty minutes after the manager spoke to us, he comes to us with the title to our vehicle and has someone bring our car to us. He then states that they need two signatures on the refund check and that there was only one person there but the other was going to be there in a couple of hours. By 3 that afternoon, I got my refund check for the entire amount of my down payment. For those of you who are thinking of doing business with this company, please reconsider that decision. I would hate to hear of someone else getting this done to them. More