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Steve Landers Kia - Service Center

Little Rock, AR

4.1
342 Reviews

342 Reviews of Steve Landers Kia - Service Center

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September 08, 2024

Everyone was great. Tony was especially courteous and made sure everything I needed was taken care of. The only little negative would be that I had to come back a seco More

by sonyaheinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony at the service desk.
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Sep 10, 2024 -

Landers Kia responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our team, especially with Tony's courteous service. We understand the inconvenience of having to return for a recall part and appreciate your understanding. We value your trust in Landers Kia and look forward to assisting you again in the future! Sincerely, The Landers Kia Team

September 07, 2024

This dealership is the greatest, I didn’t have to wait a long time for my vehicle being serviced. Thank you so much More

by jessielindsey426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Landers Kia responded

Thank you for your review, Jessie! We're thrilled to hear that you had a great experience with our service and that you didn't have to wait long for your vehicle at Landers Kia. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Landers Kia Team

September 06, 2024

Very Friendly…. Excellent waiting room!! Faster service than was previously told! Thanks for car wash!! 😁 More

by lindaloon30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our friendly service and the comfortable waiting room at Landers Kia. It’s great to know that our team was able to provide you with faster service than expected, and we're glad you appreciated the car wash as well! We look forward to seeing you again soon. Sincerely, The Landers Kia Team

September 05, 2024

Took a little time to get it right, but all is well. I’ll continue to use them. More

by hinescc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Landers Kia responded

Thank you for your positive feedback! We appreciate your patience as we ensured everything was just right for you. We're glad to hear that all is well, and we look forward to continuing to serve you at Landers Kia in the future! If you need anything, don’t hesitate to reach out. Sincerely, The Landers Kia Team

September 05, 2024

I was pleased with how fast I was able to get my recall done. The service writers were friendly and efficient. I drank complimentary cappuccino while I waited. They even washed my car before they brought i More

by kllynch75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Landers Kia responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Landers Kia, especially with the efficiency of our service writers and the complimentary cappuccino. We're glad you enjoyed the added touch of a clean car as well! We look forward to welcoming you back for your next visit! Sincerely, The Landers Kia Team

September 01, 2024

I’ve been to Landers Kia many times and they have always gone above and beyond to provide exceptional service More

by candicanereeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 04, 2024 -

Landers Kia responded

Thank you for your kind words! We truly appreciate your continued trust in Landers Kia. It's wonderful to hear that our team has consistently delivered exceptional service during your visits. We look forward to welcoming you back again soon! Sincerely, The Landers Kia Team

August 31, 2024

Always friendly and helpful love the service provided, they always provide updates. Love them thanks More

by niecie34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Landers Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate the friendly and helpful service at Landers Kia. Providing updates and keeping our customers informed is very important to us. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

August 31, 2024

Nice waiting area. Pleasant staff cold water. Got coffee. Clean. Quick. I didn’t have to return to have my plug put in More

by preed72023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean waiting area and found our staff pleasant and helpful during your visit to Landers Kia. It's great to know that your service was quick and efficient, and that you appreciated the amenities we offer. We look forward to seeing you again for any future needs! Sincerely, The Landers Kia Team

August 30, 2024

The technician didn’t set my clock after putting in fuses. This was recall. I don’t know how More

by YCARR1950
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Landers Kia responded

Thank you for your feedback. We appreciate you bringing this to our attention. It's important to us that you have a thorough experience, and we understand how a simple adjustment like setting the clock can matter. Please feel free to reach out to us at Landers Kia so we can assist you further and ensure everything is in order. Thank you for choosing us! Sincerely, The Landers Kia Team

August 30, 2024

On two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by caldonie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Landers Kia responded

Thank you for leaving a review for Landers Kia! We look forward to assisting you next time! Sincerely, The Landers Kia Team

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