Steve Landers Kia - Service Center
Little Rock, AR
342 Reviews of Steve Landers Kia - Service Center
It was very clean and the employees where very friendly. I will tell people about Landers I will tell people about Landers More
Miranda was a huge help! When there was some confusion over my maintenance contract she figured it out quickly and professionally and I really appreciate her service! When there was some confusion over my maintenance contract she figured it out quickly and professionally and I really appreciate her service! More
Friendly…. Love the waiting room!! Always nice to me!! Fast services and clean restrooms! Plenty of snacks to buy! Love the waiting room!! Always nice to me!! Fast services and clean restrooms! Plenty of snacks to buy! More
Was told it would take 1-1. 5 hrs for my oil change even with an appt. Ended up being over 2 hours. Then I got home and noticed my gift certificates that were sitting on my cente 5 hrs for my oil change even with an appt. Ended up being over 2 hours. Then I got home and noticed my gift certificates that were sitting on my center console were missing. More
I need work done that is covered under my warranty, but Landers said I need to drop the car off with them with no guarantee as to when they will get to work on it due to a backlog. I asked for a loaner ca Landers said I need to drop the car off with them with no guarantee as to when they will get to work on it due to a backlog. I asked for a loaner car and Landers said that they don't do loaners but I can rent a car for $45 per day. That is not acceptable since they cannot tell me when I will get my car back. If it takes a week, that's over $315 which defeats the purpose of a warranty. Please Help Me!!!!!!!!!!! More
The service department 1. Doesn't answer or return calls in a timely manner. 2. Didn't communicate about the diagnosis. 3. Kept car in shop for an extraordinary amount of Doesn't answer or return calls in a timely manner. 2. Didn't communicate about the diagnosis. 3. Kept car in shop for an extraordinary amount of time. More
Horrible customer service especially Elijah. Very rude. Had my car for almost two months even though they had my replacement engine for 2 weeks. Will never go back there and will never get anoth Very rude. Had my car for almost two months even though they had my replacement engine for 2 weeks. Will never go back there and will never get another kia More
The service advisor was very nice. The wait was long but the customer service from the service advisor made my trip worth it. The wait was long but the customer service from the service advisor made my trip worth it. More