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Steve Landers Kia - Service Center

Little Rock, AR

4.1
342 Reviews

342 Reviews of Steve Landers Kia - Service Center

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November 22, 2024

Courteous, professional and efficient service that fixed the issue. Easy to schedule. I have and will continue to recommend this dealer. More

by kencook19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Landers Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced courteous, professional, and efficient service at Landers Kia. It’s great to know that scheduling was easy and that you would recommend us to others. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

November 17, 2024

Great service, reasonable price, and fast turnaround, David was very professional and courteous. Thanks guy More

by afamilyunit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 19, 2024 -

Landers Kia responded

Thank you so much for your kind words! We're thrilled to hear that you received great service at Landers Kia and that David made your experience professional and courteous. We appreciate your feedback on our reasonable prices and fast turnaround as well. We look forward to serving you again soon! Sincerely, The Landers Kia Team

November 13, 2024

Staff was friendly and helpful. Service took a bit too long too complete. Job was a recall that was scheduled a month out, but the part wasn't available so it wasn't completed. Now More

by patrick n. langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Landers Kia responded

Thank you for your feedback. We appreciate your kind words about our friendly and helpful staff at Landers Kia. We understand your frustration regarding the delays and the unavailability of the part for your recall service. We are committed to resolving this issue and would encourage you to reach out to us directly so we can assist you further. Thank you for your patience, and we look forward to getting this sorted out for you. Sincerely, The Landers Kia Team

November 12, 2024

I still have lights on my dash but I’m bringing it back in to check More

by LINDSTRAND1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Landers Kia responded

Thank you for your feedback. We understand your concern about the warning lights on your dash and appreciate your decision to bring your vehicle back to Landers Kia for further checks. Please feel free to reach out to us if you have any questions or need assistance before your visit. We're here to help! Sincerely, The Landers Kia Team

November 10, 2024

Very friendly service manager. Would recommend them to my friends. Better than the service we had in Batesville. More

by meredy.dockery
Recommend Dealer
Yes
Employees Worked With
John
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Nov 13, 2024 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service manager at Landers Kia. We appreciate your recommendation and are glad to know that our service stood out to you. We look forward to serving you and your friends in the future! Sincerely, The Landers Kia Team

November 08, 2024

Our Kia Sorento was in the shop for 6 weeks waiting on Kia’s corporate tech line to determine how to repair the auto stop:start feature which would stop and not start. I don’t blame Landers, but I do blam More

by kdmoran72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This was not a sale
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Nov 12, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand the frustration you've faced with the auto stop/start feature on your Kia Sorento and appreciate your feedback regarding the repair process. We encourage you to reach out to us directly so we can do what we can to assist you further with this ongoing concern. Your satisfaction is important to us, and we want to help ensure your experience is better moving forward. Thank you again for your insights. Sincerely, The Landers Kia Team

November 07, 2024

they did an amazing job with fixing the recalls on my kia and got it finished in a timely fashion. More

by TAMIAFARMER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that Landers Kia was able to efficiently address the recalls on your Kia. Your satisfaction is important to us, and we appreciate your kind words. If you need anything else in the future, please don't hesitate to reach out! Sincerely, The Landers Kia Team

November 06, 2024

Wonderful people had a few problems with scheduling but other wise great services even check other things More

by raykelnorris2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Landers Kia responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team at Landers Kia. We appreciate your understanding regarding the scheduling issues and are pleased that our services met your expectations. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

November 06, 2024

Very friendly and welcoming staff. Wade always makes sure you are entertained and your shoes are tied. They kept me informed on the status of my vehicle during the repair. I love my Te More

by labreshial
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Neal
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Nov 07, 2024 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our friendly staff and that Wade took such good care of you during your visit. It's great to know you love your Telluride! We appreciate your kind words and look forward to seeing you again at Landers Kia! Sincerely, The Landers Kia Team

November 05, 2024

Tony was the one who helped me and he was great very nice and overall very helpful. Everyone else is great too, I always Have a great experience when visiting here. More

by trinitysuit113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 07, 2024 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with us at Landers Kia, especially with our team. Tony appreciates your kind words! We look forward to seeing you again soon. Sincerely, The Landers Kia Team

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