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Steve Landers Kia - Service Center

Little Rock, AR

4.1
342 Reviews

342 Reviews of Steve Landers Kia - Service Center

Sort by
December 05, 2024

Very good service, very responsive, personable, very good follow up, very good communication, good facilities if you need to wait More

by lmarkclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
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Dec 06, 2024 -

Landers Kia responded

Thank you for your kind words! We at Landers Kia are thrilled to hear that you had such a positive experience with our service team. Your compliments on our responsiveness and communication mean a lot to us. We strive to make every visit comfortable and enjoyable. We look forward to welcoming you back next time! Sincerely, The Landers Kia Team

December 05, 2024

Service team was helpful, timely, and professional. Presented maintenance options but didn't push any of the issues when we declined them. More

by harrisondalelr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Dec 06, 2024 -

Landers Kia responded

Thank you for your wonderful review! I’m thrilled to hear that our service team at Landers Kia was helpful and professional during your visit. We always strive to present options without pressure, and it’s great to know you felt that way. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Landers Kia Team

December 05, 2024

Making my appointment for scheduled service was very easy and they did a very good job it just took longer than I thought More

by Davidrudder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 06, 2024 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that scheduling your service at Landers Kia was a smooth process and that you were pleased with the quality of the work. We appreciate your understanding regarding the longer wait time. If you have any further questions or need assistance, please feel free to reach out to us. Sincerely, The Landers Kia Team

December 04, 2024

Super great customer service from everyone in the Service Center. Above and beyond. Especially Jon. If I wasn't ancient, I'd have another baby and name it after him for going above and beyond. More

by Lorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Brooks
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Dec 05, 2024 -

Landers Kia responded

Thank you, Lorie! We truly appreciate your kind words about the outstanding service you received from our team at Landers Kia, especially from Jon. It’s wonderful to hear that we could provide you with an exceptional experience. We hope to see you again for your future service needs, and please feel free to share your experience with others! Sincerely, The Landers Kia Team

December 03, 2024

All the guys went so far above and beyond to help me in my very stressful time of need. They kept me constantly up to date and resolved all my issues so quickly. I am so grateful for them all. More

by lindsey.hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Landers Kia responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience at Landers Kia. It's our goal to provide excellent service, especially in your time of need, and we're glad to hear that our team was able to assist you effectively. We look forward to helping you again in the future! Sincerely, The Landers Kia Team

December 02, 2024

Service department was very informative and pleasant and very helpful. Thank you for all your time. More

by jtedder1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that our service department was informative, pleasant, and helpful during your visit to Landers Kia. Your appreciation means a lot to us. We look forward to serving you again soon! Sincerely, The Landers Kia Team

December 01, 2024

Tony Wall made the experience as easy as was possible and the car was ready within a couple days. More

by Johnnyr33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Report | Print
Dec 03, 2024 -

Landers Kia responded

Thank you, Johnny, for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience at Landers Kia was made easy and that your car was ready so quickly. We appreciate your support and look forward to serving you again in the future! Sincerely, The Landers Kia Team

November 30, 2024

Everyone that I have encountered has always been very pleasant and professional. The waiting area is always clean and offers plenty of seating. More

by shandrara02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Landers Kia responded

Thank you for your kind words! We are thrilled to hear that you've consistently had pleasant experiences with our team at Landers Kia. We take pride in maintaining a clean and comfortable waiting area for our customers. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

November 24, 2024

Service was good. Wait time was longer than expected. Total bill was was over $600.00, yikes! 60,000 mile service, oil change, and new battery ($250.00). I quest I got More

by berteverhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Report | Print
Nov 25, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the service at Landers Kia. It's great to hear that you found the service quality satisfactory, even though the wait time was longer than expected. We strive to provide transparent pricing and competitive service costs. We hope to offer complimentary car washes in the future! We look forward to serving you again and improving your experience next time. Sincerely, The Landers Kia Team

November 23, 2024

See my previous text message! Worst service experience ever’ Car died immediately after turning the key off the first time!! More

by RBROWNELL1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Nov 26, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand how frustrating it can be when a vehicle has issues right after visiting the dealership. We appreciate your feedback and would like to address your concerns. Please contact us directly at Landers Kia so we can work towards a solution together. Your satisfaction is important to us, and we want to ensure you have a positive experience. Sincerely, The Landers Kia Team

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