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Landers Kia

Little Rock, AR

4.4
556 Reviews
We are a full-service dealership that provides high-quality new and used vehicles and service to communities in AR, including: North Little Rock, Sherwood, Maumelle Conway, Searcy, Cabot, Jacksonville, Benton, Bryant and the rest of Central AR.
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201 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 556 reviews

October 15, 2024

Friendly…. Love the waiting room!! Always nice to me!! Fast services and clean restrooms! Plenty of snacks to buy! More

by lindaloon30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Oct 17, 2024 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear you enjoyed our welcoming waiting room, fast service, and clean facilities at Landers Kia. We strive to make your experience comfortable and enjoyable. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

October 15, 2024

Emmitt was wonderful he help in any way he could got one great dealer wow More

by leonardyork1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmett
Oct 17, 2024 -

Landers Kia responded

Thank you for your kind words about your experience at Landers Kia! We're thrilled to hear that our team was able to assist you and make your visit enjoyable. We appreciate your feedback and hope to see you again soon! Sincerely, The Landers Kia Team

October 15, 2024

I love my experience with everyone I talk to they meet all expectations that I needed More

by toyadunn85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Landers Kia. Meeting your expectations is our top priority, and we appreciate your kind words. Please come see us again soon! Sincerely, The Landers Kia Team

October 13, 2024

Was told it would take 1-1. 5 hrs for my oil change even with an appt. Ended up being over 2 hours. Then I got home and noticed my gift certificates that were sitting on my cente More

by CMCOLLINS72022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand the frustration of experiencing delays during your oil change at Landers Kia, as well as the concern about your missing gift certificates. We appreciate your feedback, as it helps us improve our services. If you would like to discuss this matter further, please feel free to reach out to us directly. We're here to help! Sincerely, The Landers Kia Team

October 10, 2024

I need work done that is covered under my warranty, but Landers said I need to drop the car off with them with no guarantee as to when they will get to work on it due to a backlog. I asked for a loaner ca More

by RESOBOTKA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with the service dept
Oct 11, 2024 -

Landers Kia responded

Thank you for reaching out. We understand your frustration regarding the service situation and the lack of clarity on the timeline for your vehicle repair covered under warranty. We aim to ensure our customers have a positive experience, and we appreciate your feedback. Please contact us directly so we can find a more suitable solution for your needs. Your satisfaction is important to us. Sincerely, The Landers Kia Team

October 10, 2024

Landers was great to deal with in our purchasing a car. The GM was excellent when we were having an issue with our purchase. More

by peammons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
Oct 11, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Landers Kia during your car purchase. It's fantastic to know that our General Manager could assist you effectively with any issues you encountered. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Landers Kia Team

October 09, 2024

I always get my car serviced there and the staff is always friendly and knowledgeable of in aspects. My previous vehicle has a lot of miles on it and I decided to purchase a new car and the salesman T More

by Madeline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences at Landers Kia, especially with TJ. It's great to know that our staff's friendly and knowledgeable service has made a difference for you. We appreciate your kind words and hope to assist you again in the future. Don't hesitate to share your experience with others! Sincerely, The Landers Kia Team

October 09, 2024

Chris was helpful to us. He explained things to us in details , very professional and respectful. I will not hesitate to send my family to him if we need a new car again. More

by wilsonlilian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gaines
Oct 11, 2024 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that Chris provided you with detailed explanations and a professional experience at Landers Kia. We truly appreciate your willingness to recommend us to your family for future car needs. If you ever need assistance again, please don’t hesitate to reach out. We look forward to seeing you next time! Sincerely, The Landers Kia Team

October 09, 2024

We had an awesome experience with Landers Kia. The process was easy,quick, and stress free. Our salesperson, Chris Gaines, was knowledgeable and helpful in finding us the car that we wanted with a More

by karenlatch9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Landers Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with Landers Kia. It's fantastic that Chris and our General Sales Manager were able to assist you in finding the perfect car with all the features you wanted. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

October 07, 2024

Horrible customer service especially Elijah. Very rude. Had my car for almost two months even though they had my replacement engine for 2 weeks. Will never go back there and will never get anoth More

by GSMITH124339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah
Oct 09, 2024 -

Landers Kia responded

Thank you for sharing your experience. We understand your frustration, especially regarding the wait on your vehicle and the service you received. At Landers Kia, we strive for high standards in customer service and appreciate your feedback. If you’re open to discussing this further, please reach out to us directly. Your satisfaction is important to us, and we’d like the opportunity to make things right. Sincerely, The Landers Kia Team

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