Landers Kia

I was pleasantly surprised at how easy my service visit was. Needed oil change (etc.) but also had a problem with a tire that couldn't hold air. Made appointment via phone only 30 minutes before I arrived was. Needed oil change (etc.) but also had a problem with a tire that couldn't hold air. Made appointment via phone only 30 minutes before I arrived and Service Advisor Justin told me that he would do his best to have the work done ASAP but that many customers were ahead of me and they were short-staffed. I expected that I would need to leave the car overnight. However, Justin called me to say that the tire was unable to be fixed but that they had a new replacement (same brand & size)in stock; told me how much that would be and said he'd let me know when the car would be ready. A little over 3 hours after I dropped off the car I received a call from Justin and an email letting me know the car was ready for pickup!! The whole process was easy and quick. Justin presented my clean 2014 Kia Soul to me and it drove like a brand new car! Thanks to all who helped. More

Excellent experience with the staff at Lander’s Kia! Very personable and prompt! Love my new Telluride! Also - the window tint was excellent! Very professional! personable and prompt! Love my new Telluride! Also - the window tint was excellent! Very professional! More

Friendly and helpful. Willing to answer questions. Accommodations if you have to wait there are nice at new location. Kia has definitely stepped it up over the last 10 years. I always drive Toyotas & Accommodations if you have to wait there are nice at new location. Kia has definitely stepped it up over the last 10 years. I always drive Toyotas & expected to be less satisfied with my Sorento & factory maintenance, but honestly I’ve been real happy with this car, the dealership in Little Rock, and the service department. More

I was impressed w/my service guy this visit. My last oil change, I brought an issue to the rep and he did not document it. Therefore, when I had the same issue this visit, all my service rep could do was do change, I brought an issue to the rep and he did not document it. Therefore, when I had the same issue this visit, all my service rep could do was document it for the first time instead of getting it fixed. More

I visited this dealership for the first time on Saturday, August 22. I made an appointment for 8:00 a.m. and had a full oil change and lube completed. The young woman who answered the phones was very polite August 22. I made an appointment for 8:00 a.m. and had a full oil change and lube completed. The young woman who answered the phones was very polite and helpful when making my appointment. The technicians provided excellent service and were also very professional. I was in and out in about an hour, despite overhearing that they were short staffed that morning. I normally do not get my vehicle serviced at the dealership, but COVID-19 has my normal oil change center shut down. The technicians also alerted me of some recalls that had been issued for my vehicle and I was able to schedule an appointment to have these parts replaced. They provided a car wash free of charge, as well. I was very satisfied with the service I received. More

The manager who oversaw the service was both courteous and professional. He attended to all matters and gave good feedback when asked questions about the vehicle. and professional. He attended to all matters and gave good feedback when asked questions about the vehicle. More

My car had a recall. The service department was professional, respectful, courteous, and friendly. They got the job done in a timely manner. I would recommend them. professional, respectful, courteous, and friendly. They got the job done in a timely manner. I would recommend them. More

Very nice salesman to work with and very knowledgeable about the he sold me. And I will definitely will send him some more customers if someone ask me for a dealership to go to. See about the he sold me. And I will definitely will send him some more customers if someone ask me for a dealership to go to. See More

Great Service Great services. They picked up my vehicle, serviced it and then returned it to me. The washing of my vehicle was an added bonus. It was much appreciat Great services. They picked up my vehicle, serviced it and then returned it to me. The washing of my vehicle was an added bonus. It was much appreciated. More

very good process, while buying the vehicle. First of all, everything was done in a professional manner. Everyone acted in the caring manner towards us, during the process of buying the vehicle. First of all, everything was done in a professional manner. Everyone acted in the caring manner towards us, during the process of buying the vehicle. More